North Hollywood Toyota - Service Center

Friendly people. I dealt with Mario he was extra nice. I was there for body work on my car. It was a good experience overall . I will take my car again to be checked again as I am hearing a noise when driv I was there for body work on my car. It was a good experience overall . I will take my car again to be checked again as I am hearing a noise when driving on the fwy More

Great Experience I would recommend this Toyota Dealership to all my friends. The staff is very kind and helpful. All my questions were answered before I could ask the I would recommend this Toyota Dealership to all my friends. The staff is very kind and helpful. All my questions were answered before I could ask the question. More

Courteous - friendly Excellent location; knowledgeable staff and technicians. I didn't feel pressured in making a purchase. The salesperson explained clearly the feature Excellent location; knowledgeable staff and technicians. I didn't feel pressured in making a purchase. The salesperson explained clearly the features and benefits of the car I expressed interest in. More

standard 50k service Brought my RAV4 in for service. They got on it and I got a call within an hour. The service was thorough-- results: perfect - and fast! Brought my RAV4 in for service. They got on it and I got a call within an hour. The service was thorough-- results: perfect - and fast! More

The Customer Service Ruined It I was promised that the dealership would wait a couple minutes after closing if I called to say I was running late to pick up my car after servicing. I was promised that the dealership would wait a couple minutes after closing if I called to say I was running late to pick up my car after servicing. Not only did they say that they wouldn’t wait for me, but when I did arrive 3 minutes before closing the cashiers cut me off, rushed me out and locked the door immediately. They drove my car out and (without mentioning this) had just plopped a broken and dirty hubcap of mine in my back seat. When I asked some employees walking by what happened they just told me it was broken. I asked them to put it back on and they said we could but it’ll just fall off. Instead of mentioning to me earlier in the day that THEY broke it off and I would need to replace it myself. It may be one mile from my house but I will literally NEVER return here. (Service Aid Rep Richard was super nice, but didn’t check my vehicle history like he was supposed to and tried to get me to pay for $1200 worth of service more than I needed) More

Poor service I have to wait with out appointment about 6 hours , 9:05 until 3:30 poor costumer service and workers are not friendly , if I ask something they don't I have to wait with out appointment about 6 hours , 9:05 until 3:30 poor costumer service and workers are not friendly , if I ask something they don't want to answer More

Very bad Because I had a very bad experience when dealing with a brand new car problems . Nobody at North Hollywood Toyota took care of my problem Because I had a very bad experience when dealing with a brand new car problems . Nobody at North Hollywood Toyota took care of my problem , I gonna call Toyota Corporation to ask them for help . More

Sale people Good service. Very friendly. Wonderful customer service u can't find any where else. Thank u so much. Amazing nh Toyota I will recommend Good service. Very friendly. Wonderful customer service u can't find any where else. Thank u so much. Amazing nh Toyota I will recommend to my friend. That is good place to Toyota car More

Car Maintenance I had an appointment and i was called exactly on time. The. New system, having customers wait in their cars is genius. Also, the new lounge in the Par I had an appointment and i was called exactly on time. The. New system, having customers wait in their cars is genius. Also, the new lounge in the Parts Department is brilliant although it is tempting to purchase something. More