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North Hollywood Toyota - Service Center
North Hollywood, CA
383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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383 Reviews of North Hollywood Toyota - Service Center
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March 01, 2024
I brought my Toyota in for a oil change in routine check. I was very happy with the service Russell provided, and my car was ready faster than I thought it would be. I was very happy with the service Russell provided, and my car was ready faster than I thought it would be. More
by arlinew
Verified CustomerEmployees Worked With
Russell
March 01, 2024
Easy to make appt at a time that worked for me. Fasting and out in drop off. Work done in timely order and reasonable price. Service associate, Angel, was great, friendly, efficient, and good commu Fasting and out in drop off. Work done in timely order and reasonable price. Service associate, Angel, was great, friendly, efficient, and good communication. Checkout also fast and easy. All around positive service experience. More
by OEIDDE
Employees Worked With
Angel
March 01, 2024
Gina is the only saving grace of this place. There have been countless issues with my car since purchasing and Gina has been the only helpful person. My first experience in the service departmen There have been countless issues with my car since purchasing and Gina has been the only helpful person. My first experience in the service department I was condescended and called “little lady” and told I didn’t know what I was talking about, REALLY? It’s 2024 and we’re still doing this? Every time I came with an issue I was met with speculation and an accusatory attitude. Every service provider I have come into contact with has been rude and dismissive and when I called after 7 hours to check on my car they said they texted me when they never did. Despite this being the closest service location I will be driving out of my way for better service. More
by OLIVIABCHAVEZ
Employees Worked With
March 01, 2024
Good very good idid have good experientia continue making safe and fast for ever thanks safe and fast for ever thanks More
by JUANPGALDAMEZ
Employees Worked With
February 29, 2024
Everyone I encountered in Service Dept was friendly and helpful. The work done was really helpful and appreciated. The reservation system works really well at NoHo Toyota. Best, Michael Hines helpful. The work done was really helpful and appreciated. The reservation system works really well at NoHo Toyota. Best, Michael Hines More
by mikehines34
Employees Worked With
February 28, 2024
Nothing but superstars work at North Hollywood Toyota. I have purchase many cars and service all my cars at this dealership I have purchase many cars and service all my cars at this dealership More
by CARLOSMARINJR15
Employees Worked With
February 28, 2024
The worst person that help me in The services department ..had a attitude wit me the hole time And didn’t communicate at all with me.. I will stop taking my car to north house Toyota Took my truck to k ..had a attitude wit me the hole time And didn’t communicate at all with me.. I will stop taking my car to north house Toyota Took my truck to keys Toyota on vanuys and they were 100 times nicer and communicated 100 times better.. More
by gcroncallo
Employees Worked With
Didn’t go to the sales department
February 25, 2024
Russ was beyond accommodating. I have owned Toyotas since 2007, and this was my second one. It was a 2017, and had just paid it off. I've always come to the dealership to take care I have owned Toyotas since 2007, and this was my second one. It was a 2017, and had just paid it off. I've always come to the dealership to take care of the servicing. Over the years, sometimes I saw Russ, and sometimes another service representative. Russ took care of my servicing last month, and came to my aid when my engine light came on. He treated me like he was the owner of his own mechanic shop. Without trying to intentionally sway me, he would be honest enough to tell me the status of my Toyota. I truly appreciate his integrity, and devotion as a loyal employee to the company and brand. I also appreciate him for taking care of me and my Toyota that still has life in it. Especially since I want to enjoy it a little more, as it is still good enough for a trade-in. More
by Jenn A.W.
Employees Worked With
Russ
