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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
383 Reviews

383 Reviews of North Hollywood Toyota - Service Center

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March 16, 2024

Great service and good customer service. Very helpful and professional. Made sure all my questions were answered More

by EDGAR.LOPEZ1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 16, 2024

I always get the best service from North Hollywood Toyota. Peter has always taken good care of me every time I bring my RAV4 for service. I never had to worry about how they service my car and it’s al More

by REYES_LIZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

North Hollywood Toyota responded

Thanks for the amazing feedback and we are very honored to serve you and to care for your Rav4. Your loyalty and satisfaction mean so much to our North Hollywood Toyota team and we look forward to your next visit.

March 16, 2024

Great service. The waiting area is fantastic. The service agent was professional. Taxi service was an excellent touch. I’m new to the neighborhood but I will be More

by sbeardsley702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 16, 2024

very bad service. .. the wait for an oil change of 4 hours, a non-coherent response with the tire sensor... bad service More

by JMDEMCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

North Hollywood Toyota responded

We are very sorry it took so long on your last service visit. I will review your records with our Service Director to learn how we could have done better. Thank you for sharing this.

March 15, 2024

Best experience with my car ever! ! I will be coming back every time my car needs service!! More

by GRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

North Hollywood Toyota responded

Graham, thank you for your 5 stars and for being a loyal North Hollywood Toyota customer.

March 15, 2024

My car looks as good as new thanks to Hector and the guys at North Hollywood Toyota! More

by ELSOUZA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Contreras
Mar 16, 2024 -

North Hollywood Toyota responded

Thank you for our entire North Hollywood Toyota team and we love to see you again in the future.

March 15, 2024

Good good good make me easy to understanding , nice explanation, fast service and stay very comfortable More

by AHCC6692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul carraso
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 15, 2024

Service advisor greeted me before I had time to stop my truck. Took some waiting but vehicle was ready just about as promised. More

by jhfreedner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

North Hollywood Toyota responded

Thanks for the kind feedback and high rating regarding your recent visit to North Hollywood Toyota. We thank you and hope to earn your business in the future.

March 14, 2024

On 5/16 23 I paid $3,796. 00 . At that time advisor said if I got all that work done my car would be like new and wouldn’t need anything more for along time. Ha! Ha on me for b More

by maureenhpro
Recommend Dealer
No
Employees Worked With
Rooney Kellman and Russell Pascale
Mar 15, 2024 -

North Hollywood Toyota responded

We apologize for your frustration and are disappointed to learn about your situation. Please contact our Service Director to see what assistance we might be able to provide.

March 13, 2024

As always, Russell P. gave me great, personal attention. I appreciate that. This is why I have my car serviced only at your facility. More

by deborah.arakelian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
Mar 14, 2024 -

North Hollywood Toyota responded

Thank you from #1 North Hollywood Toyota.

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