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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
402 Reviews

402 Reviews of North Hollywood Toyota - Service Center

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March 23, 2024

North Hollywood Toyota is always very professional, prompt, friendly and clean. I always enjoy having coffee or water that is easily available to clients. Definitely my favorite experience when it come More

by RM55JC54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
Mar 24, 2024 -

North Hollywood Toyota responded

We love the 5 stars and your amazing feedback. Our #1 North Hollywood Toyota team appreciates your loyalty and we are honored to be your favorite dealership!

March 23, 2024

The staff needs to be train on customer service. As well front desk person. I had to followed up on the progress on my vehicle repair to point I was asked by John not called multiple times. John tol More

by JES2RBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Velera
Mar 24, 2024 -

North Hollywood Toyota responded

We are truly sorry for the lack of communication and apologize for any frustration you experienced. I will discuss with my Service Director on Monday and appreciate your sharing this information with us.

March 21, 2024

It was amazing very professional made my car look amazing I would recommend to anyone More

by morenoelva11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Velera
Mar 22, 2024 -

North Hollywood Toyota responded

Thanks for the 5 stars, our #1 North Hollywood Toyota team appreciates you.

March 21, 2024

My service advisor. Paul is always fantastic. He consistently makes recommendations related to car maintenance and works to make sure the car is in tip top shape and fin More

by GOLDN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carracco, Paul
Mar 22, 2024 -

North Hollywood Toyota responded

Thank you for choosing North Hollywood Toyota and for 5 star review. Paul is indeed a very capable and professional member or our team and thank you for sharing positive feedback about your experience with him.

March 21, 2024

Angel was great as an advisor, and the repairs seemed to have been performed well. There were definitely some timing issues with when the repairs would be completed, but nothing so bad that I was left annoy More

by CEEDUBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 22, 2024 -

North Hollywood Toyota responded

We love the 5 stars and detailed positive feedback about your recent trip to North Hollywood Toyota. It is wonderful that Angel made such a nice impression and the quality of our work and speed was better than expected. Thanks!

March 21, 2024

great service. I got an oil change and tire rotation and everything went smoothly as always. More

by vrejnoshadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Palash Chowdary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hineidi, Laarni Campo, David Castillo, Sedrick Sadaba, Leon Correll, Peter Fernandez
Mar 22, 2024 -

North Hollywood Toyota responded

Your feedback and 5 stars are Excellent and we appreciate your business and support very much.

March 20, 2024

Russ was terrific. He under promised and over delivered. He said 3 hours and I was out in 2. 👍🏼 More

by davidgrantwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Mar 21, 2024 -

North Hollywood Toyota responded

Thanks for giving a shout out to Russ and our #1 North Hollywood Toyota team. We love to exceed expectations and so honored to earn your business and support. Until next vist, take care.

March 20, 2024

Angel was very helpful and the service team did a great job. The car was serviced quickly and at a fair price. More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 21, 2024 -

North Hollywood Toyota responded

We love your 5 stars and amazing feedback about Angel and our North Hollywood Toyota team. We love to help so don't hesitate to reach out to us for anything you may need.

March 20, 2024

My service experience was professional and personal, thanks to Russel Pascale. I appreciate his expertise. More

by deborah.arakelian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
Mar 21, 2024 -

North Hollywood Toyota responded

Thanks for choosing and supporting the #1 Toyota Service department in this area. We appreciate you Deborah very much.

March 20, 2024

Amazing service throughout this dealership From technicians to service advisors and management it was a pleasure More

by SVELAZQUEZ62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
Mar 21, 2024 -

North Hollywood Toyota responded

It is an absolute honor to serve you and our #1 North Hollywood Toyota Service team appreciates the 5 stars and support. Thank You!

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