North Hollywood Toyota - Service Center

Friendly and efficient service Willy Moreno always gives thoughtful analysis of my '07 Prius' quirks. He correctly diagnosed a problem caused by the new floor mat in the car, which Willy Moreno always gives thoughtful analysis of my '07 Prius' quirks. He correctly diagnosed a problem caused by the new floor mat in the car, which had slipped too close to the brake pedal. More

Always excellent service. I have two vehicles that I take to North Hollywood Toyota for service and get the best service possible every time. I will not go anywhere else. I have two vehicles that I take to North Hollywood Toyota for service and get the best service possible every time. I will not go anywhere else. More

An amazing dealer - one of a kind North Hollywood Toyota is the best dealership that I've experienced in my life, and I'm 68 years old. The purchasing experience was great. I never North Hollywood Toyota is the best dealership that I've experienced in my life, and I'm 68 years old. The purchasing experience was great. I never felt pressured or that they were attempting to sell me add-on's that I didn't want. The service has been extraordinary. I've owned my Prius for 8 years, and never had a major repair expense. All the Service Representatives are helpful and great. But Russell Pascale, who has worked with me most recently, is FAR above average. He devoted lots of time to me, explaining each detail of the recommended service. He worked with me to fit the work to my budget. I never felt that he was in a rush or that I was a nuisance. He made me feel welcome, like he was my best friend trying to help me out. Just outstanding! I truly think, no matter where you live, you'd be better off with North Hollywood Toyota than any other dealer. And ask for Russ! More

Paul Carrasco Takes Care of Your Car My yaris' engine light was on and a tire had a slow leak gas cap replace and new tire replaced under warranty. tires balanced . left it overnight , My yaris' engine light was on and a tire had a slow leak gas cap replace and new tire replaced under warranty. tires balanced . left it overnight , fixed and under $100 bucks . I will not go to any other shop for repairs . I trust Paul and NHT More

Another excellent experience I have been working with Willie Moreno for years. He provides excellent service. He's always smiling, patient, and very thorough with his explanatio I have been working with Willie Moreno for years. He provides excellent service. He's always smiling, patient, and very thorough with his explanations. I fully trust Willy. If you are looking for an outstanding service provider, seek him out at North Hollywood Toyota. More

Paul in Service is the best Paul S. helped me when I came in to service my car. He was so kind and knowledgeable and explained everything to me. He did not try to upsell me and Paul S. helped me when I came in to service my car. He was so kind and knowledgeable and explained everything to me. He did not try to upsell me and he was very honest. Overall, I love this dealership. We bought our car at another dealer in Los Angeles and we were not satisfied. We have since come to North Hollywood Toyota and plan to come back. More

Great Service Brought car in to fix a/c. Working great. Peter fernandez was very helpful and made sure my car was done so I could go to the angel game. Brought car in to fix a/c. Working great. Peter fernandez was very helpful and made sure my car was done so I could go to the angel game. More

Good service Bad Car Wash The rating I would have given is 5 stars except for the car wash ticket everything was perfect. Every time I come in for service I'm given a car wash The rating I would have given is 5 stars except for the car wash ticket everything was perfect. Every time I come in for service I'm given a car wash ticket to a local car wash. The problem is that car wash gives last priority to those free car wash tickets so many time it take hours to get a simple car wash. I could have driven home, washed and dried my car and driven back to that car wash before they would take the time to wash my car. My suggestion is not to give out car wash tickets at all or figure out a way to wash the car at the service department. More

Willy Moreno is the best Willy Moreno is absolutely the best service representative. He is very professional and helpful, follows through, always explains everything clearly a Willy Moreno is absolutely the best service representative. He is very professional and helpful, follows through, always explains everything clearly and always gives good advice. More

Greatservice and feedback Jon and his staff were excellent in all phases of getting my Toyota Camry repaired. I especially appreciated the frequent updates during the repair Jon and his staff were excellent in all phases of getting my Toyota Camry repaired. I especially appreciated the frequent updates during the repair process. More