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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
383 Reviews

383 Reviews of North Hollywood Toyota - Service Center

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March 20, 2024

Amazing service throughout this dealership From technicians to service advisors and management it was a pleasure More

by SVELAZQUEZ62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

North Hollywood Toyota responded

It is an absolute honor to serve you and our #1 North Hollywood Toyota Service team appreciates the 5 stars and support. Thank You!

March 20, 2024

My phone was stolen during my first service and the general manager accused me of lying and wouldn’t take responsibility for the establishment he is supposed to be in charge of More

by NATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diaa Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

North Hollywood Toyota responded

We have attempted to discuss your concerns Nate but without success.

March 19, 2024

Great place excellent service nice people clean friendly happy great place excellent service nice people More

by jill.sharewb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

North Hollywood Toyota responded

Your feedback and 5 stars are amazing Jill! Our friendly North Hollywood Toyota team appreciates your business and for sharing this online. Until next visit, take care.

March 19, 2024

Nice and quick service Appointment. I was in and out in less time they anticipated. More

by edwinlkim
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

North Hollywood Toyota responded

So glad we exceeded your expectations and were quicker than expected. We value your business and your opinion always and we thank you so much.

March 19, 2024

Making the appointment was easy, drop off was easy, and pickup was easy! Hard to ask for anything else More

by taio2187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

North Hollywood Toyota responded

We love "easy" and thank you being so nice and loyal to our business. Let us know how we can help with anything in the future. Thanks from all of us at North Hollywood Toyota.

March 18, 2024

Friendly and professional service. Great works in short time. Easy appointment schedule. Easy drop off and pick up. More

by KHOGUSCHEWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Renslow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 17, 2024

Service manager did not explain what was done. No summary. Just handed me the paperwork to take to the cashier. In fact, I had to go back to him to ask if the recall was performed since the paperw More

by John7728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alonso
Mar 18, 2024 -

North Hollywood Toyota responded

I am so sorry John that we did not provide you the information you expected. I will make sure our team makes it easy for customers to learn more information the service performed even if it is covered under your Toyota Care plan. Thanks for sharing this.

March 16, 2024

I worked with Rooney Kellman in the Service department. For me he is the face of Toyota and someone who has had my respect and trust. I will. miss him now that he is moving on and up at another dealership. More

by KRAYFX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney Kellman
Mar 16, 2024 -

North Hollywood Toyota responded

Your 5 stars and positive comments mean so much to us. Indeed we will miss Rooney too but we have a solid team behind him and our dealership. Thanks so much.

March 16, 2024

I was very pleased. This time it was done in slightly less than hour! The last few times it’s been 3-4 hours which I feel is unacceptable for a basic oil change and a t More

by GARYLUCAS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was in service dept don’t have his name
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 16, 2024

Russ was awesome, made me feel very comfortable and wasn’t super pushy with selling stuff which is usually the case with the other Toyota dealership I dealt with More

by gaul.jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

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