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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
402 Reviews

402 Reviews of North Hollywood Toyota - Service Center

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April 13, 2024

North Hollywood Toyota has THE best service and Body Shop Depts. They understand what true customer service is all about. They make us feel like family. More

by shaifitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Leon Correll, Peter Fernandez, Cesar Velera
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Apr 15, 2024 -

North Hollywood Toyota responded

Our customers Love our Body Shop, and we love restoring our customer vehicles and getting them back on the road again. Thanks for the kind feedback and 5 stars!

April 13, 2024

I just feel that it takes a really long time to get an oil change. I always make an appointment, but I still wait 2.5-3 hours for an oil change. More

by jcpaul18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Apr 15, 2024 -

North Hollywood Toyota responded

We appreciate your business and feedback. I will look into the oil change wait time with our team as you suggest. Thanks.

April 13, 2024

Everything I needed was taken care of. Thanks a lot for the diagnosis, repairs and great service. More

by dwattles25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
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Apr 15, 2024 -

North Hollywood Toyota responded

Your feedback and 5 stars are amazing and we thank you.

April 12, 2024

Excellent work and excellent service I will definitely recommend to everyone I know in my family. More

by GILMENDEZ1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Leon Correll, Peter Fernandez
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Apr 13, 2024 -

North Hollywood Toyota responded

Your 5 stars and recommendation are so much appreciated and valued by our North Hollywood Toyota team! You're amazing and we are honored to have you as a loyal customer.

April 12, 2024

Waited 3 hours for a regular maintenance service, never received a call that my car was ready. More

by KSTARC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
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Apr 12, 2024 -

North Hollywood Toyota responded

We truly apologize for the lack of communication but we will look into what happened and discuss with our team.Thanks for sharing!

April 11, 2024

Since the dealership has redone their service department, it’s very organized, clean, and friendly. More

by m0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service
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Apr 12, 2024 -

North Hollywood Toyota responded

Thanks for the shout out about our service department, we appreciate your business very much.

April 11, 2024

Excellent service , professional, very friendly personal, i’m very happy to do business with them,. More

by gustavotorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Velera
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Apr 12, 2024 -

North Hollywood Toyota responded

Thanks for the 5 stars, our #1 North Hollywood Toyota team appreciates you!

April 11, 2024

It was nice. Easy and things were well explained, as they have been the last handful of times I've been there. More

by mattmchugh27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
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Apr 12, 2024 -

North Hollywood Toyota responded

Easy is great and we love your loyalty and nice review. Thank you from our North Hollywood Toyota team.

April 11, 2024

Jon at the body shop was great! Worked through issues with the insurance company and kept me updated in a timely manner. Excellent work on my car by the team! More

by DAVE@DAVEBRYANT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon at the body shop
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Apr 12, 2024 -

North Hollywood Toyota responded

Thank you for choosing the certified North Hollywood Toyota body shop. We love the 5 stars and for sharing how professional and timely everything was completed for you. I will share this with our Body Shop manager and time!

April 11, 2024

We always service our cars at NH Toyota. Paul is the best! Friendly, knowledgeable, courteous. Thank you! More

by msfils
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
Report | Print
Apr 12, 2024 -

North Hollywood Toyota responded

Your loyalty and 5 stars are absolutely amazing and we thank you!

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