North Hollywood Toyota - Service Center

They are very professional and knowledgeable and fast service and respectful to customer. Thanks, Toyota Of North Hollywood. service and respectful to customer. Thanks, Toyota Of North Hollywood. More

Always well taken care of at N. Hollywood Toyota. I’ve had a number of different service reps deal with me and they’re all great. Hollywood Toyota. I’ve had a number of different service reps deal with me and they’re all great. More

I never get a call returned when I’m told “they will get right back to me”. Customer service is not good. I’ve had no problem getting my vehicle serviced but when it comes to answering my questions and ge right back to me”. Customer service is not good. I’ve had no problem getting my vehicle serviced but when it comes to answering my questions and getting information for me, they are terrible. More

Alfonso was much nicer and more professional than some of the other attendants I’ve had before. Like one who suggested I (a woman) have my brother check my oil for me. Only thing is whoever worked on my ca the other attendants I’ve had before. Like one who suggested I (a woman) have my brother check my oil for me. Only thing is whoever worked on my car took my work sticker out of my window that I need for parking. More

Everyone was great. My experience was smooth and easy. Also thank you for the transportation tony house. My experience was smooth and easy. Also thank you for the transportation tony house. More

They are always very accomodating and make sure I am able to bring my car when there might be some schedule conflict. to bring my car when there might be some schedule conflict. More

It was an excellent and good service and it was also an Excellent detail information and very fast. I was very happy Excellent detail information and very fast. I was very happy More

I had a good experience with the dealership. The service center was easy to deal with, I was able to book my appointment, and I got in and got out all under 2 hours. The service center was easy to deal with, I was able to book my appointment, and I got in and got out all under 2 hours. More

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Apart from one helpful member of staff, the rest appeared indifferent or hardly spoke any English. I didn’t appreciate being passed back and forth between the office and the garage like a lost penny. There indifferent or hardly spoke any English. I didn’t appreciate being passed back and forth between the office and the garage like a lost penny. There was no one to greet customers and nowhere to sit down. Given the size of the floor, the lack of seating is inexcusable. After my car had been serviced, the interior was left reeking of gasoline. When I complained they said it must have been the (sealed) takeaway I had just put on the passenger seat. It’s the first time I’ve ever had something like this happen since getting my car serviced anywhere, and I don’t appreciate being lied to. Who doesn’t smell the difference between fuel and food ! I had to leave the car in my garage overnight with all the windows open in order be get rid of the smell. They also forgot to reset dashboard settings as I had left them, so I ended up driving around with an illegible screen ! Fortunately they were able to adjust them the minute I returned. But why not be more careful in the first place ? This is the third time I’ve brought my car to this Toyota service center as it’s close to where I live and I have discount coupons. In future I’ll try another garage, Toyota or otherwise. More