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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
385 Reviews

385 Reviews of North Hollywood Toyota - Service Center

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May 24, 2024

North Hollywood Toyota was an easy good reliable experience taking care of my car problems and maintenance More

by martinez_alex2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

North Hollywood Toyota responded

Our #1 North Hollywood Toyota team appreciates your positive feedback and 5 stars!

May 24, 2024

Great service and informative. Very attentive. I would like them to add on what else needs to be done for next time on my paperwork. I useta see this before. More

by yoyaja.yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 25, 2024 -

North Hollywood Toyota responded

Thank you and your suggestion is much appreciated! Let us know how we can serve you again in the future.

May 24, 2024

First time to get service and was confused where to go. The sign when driving in say Exit, so I drove around to the other side to make sure, since it was before 7am. More

by BARBARASBARNETT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
May 25, 2024 -

North Hollywood Toyota responded

Hi Barbara, thank you for your high star rating and feedback. We will review the signage and find ways to make improvements. thank you again.

May 24, 2024

Difficult. Had a 7 am appt time and showed up at 645. Prior to 7 am they were bringing in cars that arrived after I did. I popped my head out of the car to ask More

by BLEAVITT748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

North Hollywood Toyota responded

We are extremely disappointed to read your feedback. We normally receive amazing, 5 star reviews and feedback. I will be looking into your concerns right away.

May 23, 2024

Great customer service at the auto service center, welcoming and attentive, definitely one of a kind ! More

by ALBERTVERDIGUEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bostanci
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

North Hollywood Toyota responded

We are proud to earn your five stars and your service business, it means everything to us at North Hollywood Toyota.

May 23, 2024

I had my appointment at 9:40 and I left the dealership at 3 something. I want to ask how log was it going to take and they said my car was all ready. They never call me or text me that my car was ready and I More

by ROSABGARCIA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 24, 2024 -

North Hollywood Toyota responded

We are sorry for the lack of communication and will address this with our team to make sure it does not happen again. Thanks for sharing this.

May 21, 2024

Alex from Toyota of North Hollywood was very informative and helpful with my truck and provide the details for the services needed on my 2022 Tundra. More

by klynne02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 23, 2024 -

North Hollywood Toyota responded

Alex is indeed on of the best and we are honored you choose North Hollywood Toyota for all your automotive needs. Thank you!

May 21, 2024

Very professional, clean and quick services, very happy with the service i received. thank you. More

by VERONICA_RAMOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

North Hollywood Toyota responded

Thank you Veronica for the perfect 5 stars!

May 21, 2024

I love great costumer services, store clearance happy people good coffee thank you toyota North Hollywood More

by COCO0484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

North Hollywood Toyota responded

Your feedback and 5 stars are amazing and we thank you for choosing North Hollywood Toyota!

May 20, 2024

Sales, parts and service departments operate like hostile foreign governments toward each other. No coordination. More

by JLEWIS122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan (sales) Angel (service)
May 21, 2024 -

North Hollywood Toyota responded

We are sorry for your recent experience and will look into what happened with our team. Thank you.+

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