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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
420 Reviews

420 Reviews of North Hollywood Toyota - Service Center

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May 23, 2025

Good prices but bad service. I needed my 2016 Toyota Prius windshield replaced. Northridge Toyota wanted over $2000 to do it. An independent mechanic specialized in Toyotas wante More

by REVTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack in service
May 22, 2025

With a warning signal on the panel, brought Prius to service. Communication was very good- speed and method. The information was clear to follow and make decisions. More

by junkoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 19, 2025

The guy who checked me in was so rude. He didn’t explain anything to me and when I would ask questions he seemed so irritated. Horrible customer service. I will not be returning. More

by ihaaateraquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Valencia
May 17, 2025

Body shop does spectacular work! Vehicle comes out looking better than new!! I hope I don’t have to need body work again, but if I do, I’ll choose them every time!! More

by Ptrencher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Semerdjian (sp?), Patricia. 5 Stars!
May 16, 2025

My experience was unbelievably excellent! From the very beginning Jon was right on top of everything, and kept me in the loop. And of course, the repairs to my car were excellent as well. More

by TSALIBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon, manager of the collision repair dept.
May 08, 2025

very good organization and customer service and taking care of the clients cars and making a nice showroom More

by MARYPERASSOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

The best service department ever! Professional, thorough and customer service is amazing! Provided uber ride home. Price quoted was price paid and car is driving GREAT! More

by tracyleep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Apr 25, 2025 -

North Hollywood Toyota responded

Thank you so much for thinking of us for your service needs and choosing North Hollywood Toyota

April 22, 2025

I don’t understand the reason for having a scheduled appointment at 8:40 am when I still had to wait 4 hours for my car. I was given an ETA of 2-3 hours. At 12:00 pm which was over 3 hours past my promi More

by joloteo08
Recommend Dealer
No
Employees Worked With
Angel
Apr 25, 2025 -

North Hollywood Toyota responded

We never want our customers to feel this way. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to me direct at 818-508-2900 x266 Leon Thank you for sharing your experience with us

April 16, 2025

John did a great-excellent job handling my car problem and the other personnel was very kind and respectful and accommodating More

by HHGAMIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John on bodyShop department
Apr 25, 2025 -

North Hollywood Toyota responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible.

April 14, 2025

North Hollywood Toyota never disappoints. Friendly personnel and competent mechanics. I drive from Simi Valley to get my car serviced, because I trust them with my vehicle. More

by AHENZGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez & Jack Kartashyan
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