North Hollywood Toyota
North Hollywood, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Carlos Marin was very responsive on texts before I got to the dealership and we had an appointment with him. He greeted us on our arrival but looked like he was very busy with other customers and handed us o the dealership and we had an appointment with him. He greeted us on our arrival but looked like he was very busy with other customers and handed us off to Sam who took very good care of us. More
Whatever is my waiting time I enjoy it there. Nice clean and organized Toyota north Hollywood . Nice clean and organized Toyota north Hollywood . More
From 2 hours to wait for my oil change . End up 4+hours. Poor customer service and it seems not a friendly atmosphere. So disappointed because the first time i came to do my oil change it we End up 4+hours. Poor customer service and it seems not a friendly atmosphere. So disappointed because the first time i came to do my oil change it went smooth and fast.my free oil change expired 10/26 . Disappointed that there was no notification reminder not even the confirmation when i did the appointment on line. I will never come back for any service. Sad to say that i even bought my car in this place. More
When working with the financing person, he entered the wrong trade in value for my trade had I not caught that I would have losses around $600. Had to redo all the paperwork again. Then when I get home I wrong trade in value for my trade had I not caught that I would have losses around $600. Had to redo all the paperwork again. Then when I get home I noticed he charged me for the “free” one year tire coverage, he tried to say that is how it is done and it is reduced somewhere else on the contact, when he could fine where it was deducted, he had to fix the paperwork again reducing it yet again by also $500. Don’t know if these were honest mistakes or lack of accuracy but either way, if I didn’t check and just assumed the paperwork was correct I would of been charged close to $1k more, not a good feeling. More
Incredibly nice service folks. And everything is on time. When you make an appointment, they see you immediatley. When they tell you your car is done, it is. And everything is on time. When you make an appointment, they see you immediatley. When they tell you your car is done, it is. More
I had a 4 hour wait for an oil change! !!!!!!!!!! I’ve never had to wait so long. They don’t have free coffee like my old Chevy dealership, or even places to charge devices. Not a very goo !!!!!!!!!! I’ve never had to wait so long. They don’t have free coffee like my old Chevy dealership, or even places to charge devices. Not a very good place to spend 4 hours. More
Good work, caring technicians. Paul Carrasco and Leon Cordell were great. Didn’t feel pressured which is a big turn off for me. Paul Carrasco and Leon Cordell were great. Didn’t feel pressured which is a big turn off for me. More
⭐⭐⭐⭐⭐ Chuma was amazing! He was professional, patient, and extremely helpful throughout the entire process. He made buying my car easy and stress-free. I highly recommend him He was professional, patient, and extremely helpful throughout the entire process. He made buying my car easy and stress-free. I highly recommend him! More
I took my truck to be fixed, it took them more than a week and after it was served! Fixed! They returned my car gas almost empty and the guy tells me your truck has two nails in the tires but it doesn’t week and after it was served! Fixed! They returned my car gas almost empty and the guy tells me your truck has two nails in the tires but it doesn’t affect it in any way. I payed almost 3k that’s unreal how dumb do they think the customer is at the end of the day I am very disappointed. More


