North Florida Lincoln

This dealership is one of the most professional locations I have ever had the pleasure of working with--hands down. Typically, I dread taking my 2006 Lincoln Navigator in for service check and/or body work I have ever had the pleasure of working with--hands down. Typically, I dread taking my 2006 Lincoln Navigator in for service check and/or body work, however, after moving to Jacksonville (originally from southern Florida), I am pleased to say that my dealer -related headaches have been relinquished. The customer service was fantastic. They were well mannered, well-versed, and overall enjoyable to work with. The prices are beyond fair and you’ll get in and out in no time. I highly recommend this dealership to friends, families, and strangers for any automobile needs. Jerry F. More

Integrity is not something that first comes to mind when you think of a car dealership. I was surprised to find, especially as a first-time car buyer how well that word describes this dealership. They wer you think of a car dealership. I was surprised to find, especially as a first-time car buyer how well that word describes this dealership. They were honest and extremely helpful, and I would do business with them again in a heartbeat! Craig and Julian both really went the extra mile! More

Today was the first time I have used Quick Lub and my experience could not have been better. Upon arrival Sue recognized me from talking with her on the phone yesterday. She is a very professional and experience could not have been better. Upon arrival Sue recognized me from talking with her on the phone yesterday. She is a very professional and efficient asset to NF Licoln Mercury. The service performed was exceptional, as well. Jim Oaks More

Our 2002 Cadillac had a problem on the road during a trip to Amelia Is. We needed to get repairs. While waiting at Nolan Cadillac we visited the Cadillac/Buick/Lincoln dealerships to look at new cars. A n to Amelia Is. We needed to get repairs. While waiting at Nolan Cadillac we visited the Cadillac/Buick/Lincoln dealerships to look at new cars. A new Cadillac didn't suit our needs, the Buick was overpriced for the amenities (and the personnel were not as good as North Florida). Had we known we would be buying a new vehicle I would have done research as I don't like to go into a cash deal blind. However, your people were helpful and persuasive, although I don't feel we got enough for the trade in on the Cadillac. The deal is not yet completely finished as we are in the process of getting hand controls put on the vehicle and must rely on your personnel to process the paperwork so I'll let you know how that goes. The one thing that disappointed us was the extended warranty info. Carol Hutto was extremely nice but not overly informed. We would have bought the policy had she know the answers to our questions. Ultimately we purchased a Ford ESP policy online as when she finally got back to us I had done the research and found her information to be incorrect and the premium overpriced. That said, we will probably purchase our next new vehicle from No Fla although you are 300 miles away - provided you have the same personnel, Craig & Bill. Thank you. More

Over the years I have purchased five cars from Morris Jelks at North Florida Lincoln-Mercury. He is a true gentleman who is great to work with, is extremely fair in business dealings and is always quick Jelks at North Florida Lincoln-Mercury. He is a true gentleman who is great to work with, is extremely fair in business dealings and is always quick to remember his customers after the sale. When you bring the vehicle in for normal service and stop by to say hello he always knows you by neme. Personnel at the dealership are very friendly and eager to help and provide outstanding customer service. Over the years Ihave enjoyed working with Morris Jelks in Sales, Carol Hutto in Finance and Joe Parisi in Service. This time I worked with Bill Thomson in Sales as Morris Jelks was promoted to Sales Manager and was again treated in an outstanding manner. More

Joe Parisi and the entire staff at North Florida Lincoln Mercury have always been courteous and helpful. I have taken all of my Ford-Lincoln Mercury cars to them for service over the past several years. M Mercury have always been courteous and helpful. I have taken all of my Ford-Lincoln Mercury cars to them for service over the past several years. My parents purchased several cars at North Florida Lincoln Mercury and were always pleased with the deals and the service department. I will consider North Florida Lincoln Mercury for any possible future automobile purchases. More

It is always a pleasure to take my car to North Florida Lincoln Mercure. The service advisers were friendly, listen to any problems you are having and when you left they made sure that you were satisfied w Lincoln Mercure. The service advisers were friendly, listen to any problems you are having and when you left they made sure that you were satisfied with the work done. When I left the dealership I knew that everything that I had requested was completed. More

This is by far one of the best experiences I've had purchasing a new vehicle. I thought it was a very fair and honest deal. It reminded me of the good ol days before Corporate greed took over our lives purchasing a new vehicle. I thought it was a very fair and honest deal. It reminded me of the good ol days before Corporate greed took over our lives. Everything was straight up, on the table and I was able to deal directly with everyone involved. Not having the inventory with everything I wanted, they were able to find me a vehicle within a matter of minutes and had it picked up and brought in on delivery. What a GREAT bunch of people to deal with. When they said Thank You, for the first time in a long while, I believed it was genuine! Morris, Carol and Todd THANK YOU! No buyers remorse here! More

North Florida Lincoln Mercury CONSTANTLY and CONSISTENTLY provide amazing service. I have been taking my automobiles there for many years for service and they have earned my loyalty forever. I know that whe provide amazing service. I have been taking my automobiles there for many years for service and they have earned my loyalty forever. I know that when I leave there, my vehicle has been well taken care of and I wasn't sold anything that I did not need. I think honest mechanics are hard to find because they all work at NFLM! I have also spent time recently with the sales department shopping for a vehicle. Greg D, my salesperson and Craig the Sales Manager are incredible to work with and will go above and beyond to find what you're looking for. The perfect used vehicle for me has not yet turned up on the lot but the day it does I will be certain to buy from them. More

I have been dealing with North Florida Lincoln Mercury for twenty years, buying new and used cars. Dealing exclusively with Carol Hutto, my experiences have been great. Carol is knowledgeable, honest an for twenty years, buying new and used cars. Dealing exclusively with Carol Hutto, my experiences have been great. Carol is knowledgeable, honest and helpful. My next car buying experience will again be with North Lincoln Mercury. More