North End Subaru

Frank Lajoie I went there to look and ended up buying, no pressure from Frank Lajoie. A great guy. The car sells its self. I guess it was all those ads on the TV t I went there to look and ended up buying, no pressure from Frank Lajoie. A great guy. The car sells its self. I guess it was all those ads on the TV that convinced me to just go up there and try one out. I'v been wanting to get there but have been not well. Just had Brain surgery July 18th, and it did solve all of my pain. So it was time to get a new car, so I got a 2014 Limited Edition Outback. I just love it. Even though Frank went over all of the features I know I will be calling him up to ask more questions. You can't get it all in one shot. It's a lot to take in. I did bring my Son-in Law with me as he was in the car business for over 20 years and he know the lingo, I don't. That was very helpful with my decisions. I give Frank a A+++++. Great guy and if I ever trade this one in it will be him that I will work with. Everyone there was very nice too. Tom Liddle was great in doing the paperwork too. Thank you Marjorie A. Leach More

Bob is the Best! Bob was great when we bought our previous Outback so we went back to him. He really helped with all the new technologies and features..... not as sim Bob was great when we bought our previous Outback so we went back to him. He really helped with all the new technologies and features..... not as simple as the old cars were!!! I know I can call Bob anytime to review the "how-to's" and to check on glitches (mostly my fault). Bob guided us through the ordering process and kept us up to date with the timing of the car's arrival; test drive and explanations for all the new technologies and differences from our previous car. Thanks also to Jesse Manning for showing me options. North End Subaru is a keeper dealership for us. We love you all. B Farrell More

Positive Experience in purchasing a 2015 Subaru Impreza Very happy with the help Mike Pinto provided me in deciding on my new car purchase. Mike was friendly, knowledgeable, easy to talk to and straight f Very happy with the help Mike Pinto provided me in deciding on my new car purchase. Mike was friendly, knowledgeable, easy to talk to and straight forward in his dealing with me. Mike explained the different features of the test cars I drove and after making the purchase, on the day my Subura Impreza was ready for me, he took all the time I needed to go through all the features before I drove off.and went into great detail to explain all the benefits of the Rewards Program. Tom Liddle was excellent t also with preparing all the business paperwork to finalize the deal and to go over the loan documents and other vehicle documents with me, and to answer any questions I had. More

Suba-Riffic!(: I just financed a brand new 16' WRX from this dealership and we had the pleasure of dealing with Greg! He was very helpful and considerate! Made us ve I just financed a brand new 16' WRX from this dealership and we had the pleasure of dealing with Greg! He was very helpful and considerate! Made us very comfortable with every choice we decided upon. The new car is amazing and so is this dealership! Very happy customer thanks to you Greg! More

Low key, but promply serviced Visited dealership, looked over various models without a 'hovering' salesperson. When had made up my mind and wanted more specific information - was Visited dealership, looked over various models without a 'hovering' salesperson. When had made up my mind and wanted more specific information - was attended to promptly - took a test drive and the dealership was able to locate a car that fit my interests exactly. Had to wait a short time, but was told very accurately when it would arrive - and it did. Quite happy with the vehicle and the financial staff found an excellent interest rate. More

I recommend this dealer I like going to this service department because I feel like they don't rush you in and out they take there time and allways do a multi point inspectio I like going to this service department because I feel like they don't rush you in and out they take there time and allways do a multi point inspection I have been to all the other subaru dealers and they don't even tell you how anything is doing half the time and a week later something brakes that could have been prevented with north end you don't have to worry about this More

Amazing consultants! I was so overwhelmed with picking out a new car. We had a couple ideas in mind but once we got to North End Subaru, we knew we were in the right place I was so overwhelmed with picking out a new car. We had a couple ideas in mind but once we got to North End Subaru, we knew we were in the right place. Frank Lajoie helped us immediately, with no pressure and sound advice. He is amazing! And after we purchased our new car, he made sure we were all set and went over all the features in detail (quite a pleasant surprise). He was great with our hyper 3 yr old. The whole deal was very quick and painless. We are definitely going back for our next new car! More

3 years and going strong Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased th Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased the car from, Dave Graves, to follow up as it is the 3 year anniversary of the purchase of my car. The purpose of the call was to make sure I was still satisfied with the car and the service I had been receiving. First, I couldn't believe he would take the time to follow up after 3 years. I did mention that my ipod didn't seem to be working anymore with the USB port. Dave Graves took the time to call the service department to see what the possible cause was. He called me back to say that I needed a new USB port installed, and that he checked to see if the service department had the part in stock and, possible times I could get an appointment to best suit my schedule. Again, as always, Dave Graves went above and beyond what I would ever have expected. During that phone call, I found out he was now working in the Mazda building. As I have been more than pleased with his dedication to his job and customers, I was concerned he would no longer be my salesman. However, he assured me that I would still be his customer and to contact him with any concerns I had. I can defintitely say when I need a need vehicle, he will be the person I contact. Thank you North End Subaru and Mazda, and Dave Graves for the great service! I will be posting this review on both the Mazda and Subaru site. More

Enjoyable car buying experience! I've needed a new car for a while, but put if off because I hate car shopping. Bob made the experience so comfortable and enjoyable I won't wait this I've needed a new car for a while, but put if off because I hate car shopping. Bob made the experience so comfortable and enjoyable I won't wait this long again. I had not planned on buying an Impreza, but wanted to test it and quickly realized why Subaru had such a cult following. Bob guided me through the purchase by providing me with a lot of useful information and no pressure. I was referred here by a good friend and would recommend the sales team to anyone I know. Thanks again guys-I've already decided I'll be back for my next car! More

Great experience I had a great experience buying my new Forester at North End Subaru. All the staff was very friendly, helpful and professional. Our salesman Tom Sawve I had a great experience buying my new Forester at North End Subaru. All the staff was very friendly, helpful and professional. Our salesman Tom Sawvelle was especially helpful and knowledgable and pleasant to do business with. Definitely the best car buying experience I've ever had. I'd recommend this dealer to anyone in the region! More