North End Subaru
Lunenburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,143 reviews
5 star So yesterday my car died so i called subaru service and spoke to a young man josh he gave me the number to subaru roadside assistance they towed me to So yesterday my car died so i called subaru service and spoke to a young man josh he gave me the number to subaru roadside assistance they towed me to subaru josh made sure i was in next he then came to me and explained i had a loose ground at the battery terminal i was releived for i was sure it would be a costly repair More
Amazing Car Buying Experienxe I just picked up my new 2016 Subaru Forester thanks to the wonderful crew at North End Subaru, specifically Frank Cappocia. Frank was wonderful to do I just picked up my new 2016 Subaru Forester thanks to the wonderful crew at North End Subaru, specifically Frank Cappocia. Frank was wonderful to do business with and made the entire car-buying experience very easy and honest. I can't say enough good things about the staff at North End. I would recommend them to anyone and will be a repeat customer down the road! More
New Crosstrek - excellent choice! I bought my first Subaru Crosstrek this past week from Bob Waite and I love it! Bob was a pleasure to work with; he was amicable, knowledgeable and pr I bought my first Subaru Crosstrek this past week from Bob Waite and I love it! Bob was a pleasure to work with; he was amicable, knowledgeable and provided a stress-free car-buying experience which I think most people would appreciate. Bob was patient in answering all of my questions and his knowledge alone is what sold me. I highly recommend Bob and North End Subaru! You wont't be disappointed! More
First Car; Great Experience! I bought my first new car from Frank Lajoie this past week. He was outstanding; very knowledgeable, very amicable, and very focused on finding me the I bought my first new car from Frank Lajoie this past week. He was outstanding; very knowledgeable, very amicable, and very focused on finding me the best car for me and my budget. He helped me find a car I love driving and that I felt I got a good deal on, and I cannot express how effortless this car buying experience has felt to me. I am very happy with my service and with my vehicle, and would highly recommend North End to anyone I know. I can't wait to stop in again for my first oil change and thank Frank for how awesome he was! More
My new Forester This is my fourth Subaru, but my first new one, and my first visit to Northend Subaru.. It was a big step, but I'm very happy with my 2015 Forester. This is my fourth Subaru, but my first new one, and my first visit to Northend Subaru.. It was a big step, but I'm very happy with my 2015 Forester. Previous intimidating experiences with dealerships made me hesitant to commit, but I appreciated Tom Sawvelle's patience---he is very knowledge and thorough with explanations. I have already recommended Northend, and salesman Tom Sawvelle, to a potential customer and will do so again. Thanks for a good experience! More
Great Service Every Time I have NEVER had any issues with North End Subaru. In fact, whenever I bring my car in for a repair or some concern, they always take care of it. Ther I have NEVER had any issues with North End Subaru. In fact, whenever I bring my car in for a repair or some concern, they always take care of it. There was one time where I went in and they called and told me they couldn't recreate the issue I was describing to them. I started wondering if it was all in my head. Instead of just sending me away, the service manager, Andy, personally took my car for a drive with me. Luckily, he was able to hear what I was describing. He went above and beyond to make sure I left a happy customer. Ultimately, they were able to fix the problem, it was all covered under warranty, and I haven't had a problem since. It's little things like that, that make their team stand out from other dealerships. I live in Worcester and I make the drive out to Lunenberg even for a simple oil change. I've never had the customer service anywhere else that they give me. More
Outstanding Salesman & Great Buying Experience! This is my 3rd Subaru bought from Bob Waite at North End Subaru! Bob is very knowledgeable, friendly and was able to help me find the perfect vehicle This is my 3rd Subaru bought from Bob Waite at North End Subaru! Bob is very knowledgeable, friendly and was able to help me find the perfect vehicle with all my requests! The waiting period went by fast and moving into the car was stress free and easy. Bob was able to answer all my questions and show me new features I wouldn't have found on my own. Not only is Bob a great salesman but he makes sure the customer comes first. This is why I will be a repeat customer!! More
Great Service Frank Lajoie and Jason Cote provided polite and professional service. They made sure I got the exact car I wanted and were easy to work a deal with. I Frank Lajoie and Jason Cote provided polite and professional service. They made sure I got the exact car I wanted and were easy to work a deal with. I highly recommend the two of them. More
Excellent Car Buying Experience I am thrilled with my new 2015 XV Crosstrek! Frank at North End Subaru gave me a great price on my vehicle, and made my car buying experience excellen I am thrilled with my new 2015 XV Crosstrek! Frank at North End Subaru gave me a great price on my vehicle, and made my car buying experience excellent! He did a great job explaining everything everything about my new vehicle, and made it an extremely easy decision for me. I would HIGHLY recommend coming here for your new car. More
Great Custimer Service I have been a North End Subaru customer since 2011. I have had nothing but great personalized customer service since. I have purchased 2 new vehicles I have been a North End Subaru customer since 2011. I have had nothing but great personalized customer service since. I have purchased 2 new vehicles from Frank Lajoie in the past 3 years and i would highly recommend him! More