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North End Subaru

Lunenburg, MA

4.9
1,228 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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757 Chase Rd

Lunenburg, MA

01462

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Showing 1,228 reviews

October 28, 2024

Amber and the team made the entire process incredibly smooth and straightforward. I walked in on a Saturday morning with no appointment to trade in my lease for a new one and was amazed at how quick and More

by Liz G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

North End Subaru responded

Thank you so much for your kind words! We’re thrilled to hear that Amber and the team at North End Subaru made your experience smooth and enjoyable. It's great to know you were able to get everything done quickly, especially on a Saturday! Enjoy your new Crosstrek, and we appreciate your recommendation! If you need anything in the future we are always here to help.

October 28, 2024

Always feel respected and loyalty is return for my 24 years of and over 12 cars between friends and family. More

by Daniel DiTommaso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

North End Subaru responded

It’s wonderful to hear that you’ve felt respected and valued over such a long time! That kind of loyalty speaks volumes about the relationship you’ve built with them. It’s great to have a place you can trust, especially after so many cars and experiences. We love to hear that at North End!!

October 22, 2024

No aggressive sales which was very nice. Willing to work with me. I didn't meet with Michael pinto, that's why he only got a 3 More

by genpanni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

North End Subaru responded

It sounds like you had a great experience at North End Subaru! It’s always refreshing to find a dealership that values a low-pressure approach. It must have made the process much more enjoyable knowing they were willing to work with you. Hope to see you in the future for all your Subaru needs.

October 18, 2024

See Greg! Am amazing experience! I will send everyone I know to see him learn great information about leasing; I never thought I would until listening to him More

by durgin-chris54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nuorimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

North End Subaru responded

That’s fantastic to hear! It sounds like Greg really knows his stuff and made the leasing process understandable for you. It’s great when someone can change our perspective like that! Sending people his way is a huge compliment—he must be doing something right! We hope to see you again at North End Subaru in a couple years when your lease runs out and ready to purchase again

October 17, 2024

Terrific! I’ve been buying cars there for years and will continue to do so. More

by SCOTTYBABS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nuorimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cusick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

North End Subaru responded

That’s awesome! It sounds like you’ve found a place you can really trust. We hope to see you again at North End Subaru for all your future needs

October 12, 2024

Solid dealership good people know there cars good with customers and there questions professional helpful More

by DICKSMARKETGARDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nuorimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Belsky
Oct 14, 2024 -

North End Subaru responded

Thank you for coming into North End Subaru! We're glad to hear that you had a positive experience with our team. We pride ourselves on our knowledge and commitment to customer service, so it’s wonderful to know we were able to assist you effectively. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!

October 12, 2024

I've been a North End Subaru customer for years. Greg Nuorimo was outstanding, from his guidance and actions to his engaging personality. He really went above and beyond and showed remarkable patie More

by cummiskeyk
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nuorimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

North End Subaru responded

Thank you so much for your kind words and coming in to see us at North End Subaru! We're thrilled to hear about your positive experiences with both Greg and Tom. Their dedication to providing exceptional service, especially with patience and understanding, truly makes a difference. We’re also glad to know our service staff has been able to meet your needs with great personalities. We appreciate your loyalty and look forward to continuing to serve you in the future!

October 05, 2024

The staff were very dedicated and great with communication. I appreciate the effort they made to give me the best deal for a new car. More

by leighafilosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

North End Subaru responded

Thank you for your kind words and visiting North End Subaru! We’re so glad to hear that our team’s dedication and communication made a positive impact on your experience. We always strive to provide the best deals for our customers, and it’s wonderful to know you felt that effort. If you need anything else or have questions down the road, we’re here for you! Enjoy your new car!

October 05, 2024

I never met Michael Pinto. Bob Waite was excellent. He went above and beyond to help me with this new lease. More

by apam629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

North End Subaru responded

We're thrilled to hear that Bob went above and beyond to assist you with your new lease. He truly values providing exceptional service. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle! We hope to see you again at North End Subaru.

October 05, 2024

Justin Gordon and Michael Pinto were amazing! Every question was answered in an easy to understand and professional manner. Justin’s incredible knowledge of his product and straight forward appro More

by TLKOLLARICS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

North End Subaru responded

We're so glad to hear that Justin and Michael provided you with clear and professional answers to all your questions. Justin’s expertise and straightforward approach truly set him apart, and we appreciate your recommendation. If you need anything else or have more questions in the future, don’t hesitate to reach out. Enjoy your new car!

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