North End Subaru

Top-notch service I want information 30,000 mile service today and it just so happens I forgot my coupon The service representative Josh told me not to worry and he wou I want information 30,000 mile service today and it just so happens I forgot my coupon The service representative Josh told me not to worry and he would still honor my coupon that made me very happy it's small jesters like these that keep me coming here and show me that they really care about me More

Worlds Greatest Salesman I went through the whole TDI buyback ordeal. I wanted to get a WRX and with the way things played out this was a process that was drawn out over sever I went through the whole TDI buyback ordeal. I wanted to get a WRX and with the way things played out this was a process that was drawn out over several months. I met Justin the day we decided we should go the WRX route. We both came to the conclusion that we should have the car built while we wait for VW to get their acts together. Never have I met a more patient and customer satisfying (esp dealing with me over several month) salesman. There was no pressure, he was actually looking out for my pockets. More

Great no-pressure sales Buying my new used 2015 GMC Cargo van was easy as pie - in 1 day for just a couple hrs & picked it up the next. Low-key sales reps & office people ar Buying my new used 2015 GMC Cargo van was easy as pie - in 1 day for just a couple hrs & picked it up the next. Low-key sales reps & office people are not pushy or rushing you at all. Go here to buy your cars! More

Sales that really listens It has been a little over a week driving my 2016 Subaru Forester and I love it! When I stopped in to North End Subaru, Greg met me at the door. I t It has been a little over a week driving my 2016 Subaru Forester and I love it! When I stopped in to North End Subaru, Greg met me at the door. I told him what I wanted in a car and he matched me up with the perfect vehicle. He was really listening to me and knew exactly what I was looking for. He explained everything to me about the car with no pressure to buy. He didn't try to sell me an expensive car like some dealers have tried to do. He found one that fits my budget. I am completely satisfied! Thanks Greg! More

Very easy buying experience My husband and I never intended to buy a "new" vehicle. We were not sure which small SUV we wanted to buy used and decided to drive new vehicles so se My husband and I never intended to buy a "new" vehicle. We were not sure which small SUV we wanted to buy used and decided to drive new vehicles so see which ones we liked. But...we did not get very far, starting and ending our search at North End Subaru. Greg Nuorimo met us when we walked into the showroom, allowed us to test drive the Forester and Outback, then sat with us for a very long time. He explained all about the Subaru boxer engine, showed us the test comparison videos done independently on small SUV's and answered all of our many many questions. There was no pressure to buy, no back and forth with the manager as we had previously experienced when we purchased another vehicle. Several weeks passed and we decided to take advantage of Subaru's 0% financing option and purchase a new vehicle. We did our homework and knew what we would pay for the vehicle at other dealers, and in the end we purchased from North End. Greg worked with us, finding the exact vehicle we wanted, didn't balk when I changed my mind on the color and added on all the options we wanted. When we took delivery everything went very smoothly. Tom explained all the paperwork, financing, extended warranty and other incidentals in a very timely manner. Greg went over everything (and I mean everything) we needed to know about the vehicle. This was extremely helpful as we have never owned a vehicle with so many options. I love this new Forester and all the safety options along with a really nice sound system and absolutely great handling in the snow. Thank you Greg for all your help. I would definitely recommend anyone wishing to check out a Subaru go to North End and ask for Greg! More

Comfy waiting room So my first impression of there service department is wow they are awesome they have comfy seats in the waiting room which is great for my back proble So my first impression of there service department is wow they are awesome they have comfy seats in the waiting room which is great for my back problems like most dealers they have tv and coffee the staff is very friendly and when they was done my car was washed which I was not expecting I could not be more pleased More

First time buyers and extremely satisfied My experience at Subaru was great from day one. My boyfriend and I had been looking around for a while and unexpectedly ended up at Subaru. To be hone My experience at Subaru was great from day one. My boyfriend and I had been looking around for a while and unexpectedly ended up at Subaru. To be honest I was set on getting a Jeep. Bob came out and showed us the forester and I was still unsure by the outside. He explained all the positive qualities the forester has to offer compared to a jeep and I agreed to test drive. The second I got in and saw the inside I couldn't believe it. It was much bigger than expected and the visibility was comforting. Bob was thorough and gave us all the details we needed to think it over. He was never pushy and made the process very enjoyable. When it came time to decide Bob helped us find the perfect vehicle! We did have to wait for it to be ordered but it was well worth the wait! Bob did a wonderful job keeping contact throughout the process. We couldn't be happier and are excited to be part of the Subaru family for the first time! Thank you for all the great help! More

Quick & Easy New Car Greg was extremely patient & thorough as he walked me to my new vehicle. I am already confident I chose the best dealer to lease my new vehicle from Greg was extremely patient & thorough as he walked me to my new vehicle. I am already confident I chose the best dealer to lease my new vehicle from & the Rewards program sounds like a fabulous perk! More

Excellent staff and service. Frank has made my experience at this dealership the best. I have gone to other dealers and don't find them as friendly or helpful. They are always fri Frank has made my experience at this dealership the best. I have gone to other dealers and don't find them as friendly or helpful. They are always friendly and happy to see you. Frank goes out of his way to make the process as painless as possible. He answers all questions and even when I went back a few days later he gladly answered my questions again with a smile. More

Superior Customer Service My husband and I contacted Marty the general manager due to a service issue, and a need for a new vehicle. He personally contacted us and met with us My husband and I contacted Marty the general manager due to a service issue, and a need for a new vehicle. He personally contacted us and met with us when we visited and made sure we were in good hands. We dealt with both Jesse and Frank during the visit, both were extremely sensitive to our needs, and went above and beyond to ensure we were happy customers. Everyone was pleasant, knowledgeable, low pressure, and attentive, and we left with not one but two new vehicles. We would highly recommend North End Subaru to anyone looking for a Subaru vehicle. Some of the best customer service we have ever received. More