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North End Subaru

Lunenburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,215 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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757 Chase Rd

Lunenburg, MA

01462

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Showing 1,215 reviews

November 01, 2024

Excellent sales and service along with having a reliable safe good looking car andfair pricing More

by ltmoreno161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Spagnuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

North End Subaru responded

It sounds like you had a fantastic experience with both the sales and service teams! Finding a reliable, safe, and good-looking car at fair pricing is what everyone hopes for when shopping. It’s great to hear that the dealership delivered on all fronts. Your positive feedback will certainly help others looking for a trustworthy place to buy a car. Thank you for sharing!

October 30, 2024

They helped get me into a new vehicle at a price i was happy with... The whole process from start to finish went smoothly and quick.. More

by sjmossey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

North End Subaru responded

That's great to hear and so glad you chose North End Subaru to make your purchase! It sounds like you had a really positive experience with your vehicle purchase. It's always nice when everything goes smoothly and you feel satisfied with the price. Enjoy your new ride!

October 30, 2024

Amber was so friendly and helpful, she made the experience of buying a car fun and easy! The financial aspect of the car was explained thoroughly. I would recommend this dealership for anyone in th More

by novpr290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

North End Subaru responded

It sounds like you had a wonderful experience at the dealership! Amber's friendly and helpful demeanor can really transform the often stressful process of buying a car into something enjoyable. It’s great to hear that she took the time to explain the financial aspects thoroughly, as that clarity can make all the difference in making an informed decision. Your recommendation will surely help others who are in the market for a car. Thank you for sharing your positive experience!

October 29, 2024

Bob Waite was our salesman and he was fantastic as always. We’ve been North End Subaru customers for 11 years and have never been disappointed. More

by catwomannp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

North End Subaru responded

Thank you for your loyalty over the years! We're so glad to hear that Bob Waite provided you with fantastic service once again. It's always our goal to ensure our customers have the best experience possible. We appreciate your continued support and look forward to serving you for many more years to come!

October 29, 2024

Justin is my favorite dealer I have been with him for the last six years and two leases. He is incredible and kind and I hope to see him again at the start of my next lease! The finance guy Alex was also ama More

by KKOVACH310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander
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Oct 29, 2024 -

North End Subaru responded

Thank you for coming back and seeing us at North End Subaru! We're thrilled to hear that Justin has been such a great partner for you over the years. It’s fantastic to know he’s made your leasing experience enjoyable, and we’re glad Alex was able to assist you as well. We can’t wait to see you again for your next lease! If you need anything in the meantime please reach out to Justin or our wonderful service department.

October 29, 2024

Bob is really pleasant to work with, he is friendly, welcoming and very informative. Overall just great to work wtih. More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

North End Subaru responded

It sounds like Bob really makes a positive impact on your new Subaru purchase! It’s wonderful to have someone who is not only friendly and welcoming but also informative. His approach surely makes collaboration much more enjoyable. Hope to see you again at North End Subaru.

October 28, 2024

Always feel respected and loyalty is return for my 24 years of and over 12 cars between friends and family. More

by Daniel DiTommaso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

North End Subaru responded

It’s wonderful to hear that you’ve felt respected and valued over such a long time! That kind of loyalty speaks volumes about the relationship you’ve built with them. It’s great to have a place you can trust, especially after so many cars and experiences. We love to hear that at North End!!

October 28, 2024

Amber and the team made the entire process incredibly smooth and straightforward. I walked in on a Saturday morning with no appointment to trade in my lease for a new one and was amazed at how quick and More

by Liz G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

North End Subaru responded

Thank you so much for your kind words! We’re thrilled to hear that Amber and the team at North End Subaru made your experience smooth and enjoyable. It's great to know you were able to get everything done quickly, especially on a Saturday! Enjoy your new Crosstrek, and we appreciate your recommendation! If you need anything in the future we are always here to help.

October 22, 2024

No aggressive sales which was very nice. Willing to work with me. I didn't meet with Michael pinto, that's why he only got a 3 More

by genpanni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

North End Subaru responded

It sounds like you had a great experience at North End Subaru! It’s always refreshing to find a dealership that values a low-pressure approach. It must have made the process much more enjoyable knowing they were willing to work with you. Hope to see you in the future for all your Subaru needs.

October 19, 2024

Greg was outstanding! My wife and I were truly impressed with his professionalism and his commitment to his customers, ensuring that the customer was fully educated on not More

by durgin-chris54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nuorimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

North End Subaru responded

That’s wonderful to hear! It sounds like Greg really made a lasting impression with his knowledge and dedication to customer education. It’s so important to feel informed when making such a big decision. It’s great that you and your wife are spreading the word about him! He definitely deserves the recognition! Can’t wait to see you guys again at North End

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