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North End Subaru

Lunenburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,205 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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757 Chase Rd

Lunenburg, MA

01462

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Showing 1,205 reviews

November 15, 2024

My experience thus far has been wonderful. I am not rating Michael Pinto because I don't know who he is unless he is the Finance Manager and if so then he was wonderful as well :) More

by bonnyethridge60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

North End Subaru responded

Thank you so much for sharing your experience! It’s great to hear that everything has been wonderful experience with Amber. The Finance Manager Tom is a great as well! We hope to see you again at North End Subaru.

November 10, 2024

Great experience! I would definitely recommend anyone looking to trade a car in to head there. More

by barry.smith0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

North End Subaru responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience here at North End Subaru. We really appreciate your recommendation, and we're here anytime you or anyone you know needs assistance with trading in a car.

November 10, 2024

Great people to deal with especially Justin Dack. Very knowledgable and helpful. Love my Crosstrek! More

by rcclark6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

North End Subaru responded

Thank you for the fantastic review! We're so glad to hear you had a great experience with Justin—he’s definitely a star on our team. Enjoy your Crosstrek to the fullest, and if you need anything else, don’t hesitate to reach out!

November 06, 2024

Amber and the management team went above and beyond to get me in exactly the car I wanted and I love it so much! I’m so grateful it was a pleasant experience overall. More

by ashleyb4827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance-Alex
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Nov 06, 2024 -

North End Subaru responded

Thank you so much for your kind words! We're thrilled to hear that Amber and the team were able to help you get into the perfect car. It's great to know you had such a pleasant experience, and we’re so happy you're loving your new ride! If you ever need anything in the future, don't hesitate to reach out. Enjoy every mile!

November 05, 2024

Helpful staff, good financing. Never met the general manger, but the salesmen and the finance manager were both very pleasant people. More

by calebvanhillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

North End Subaru responded

Thank you for your kind feedback! We're so glad to hear that you had a positive experience with our staff and that both the sales team and finance manager were able to assist you in a helpful and pleasant manner. We strive to make the entire process smooth and enjoyable, and it's wonderful to know that we succeeded in doing so for you. Enjoy your new vehicle, and we hope to see you again for your car and service needs.

November 05, 2024

Justin was fantastic when we purchased our first Subaru six years ago. Once again, he was phenomenal; pleasant, patient and accommodating. Thanks to all for a wonderful experience!! More

by hoffmann.carmelita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

North End Subaru responded

We're thrilled to hear that Justin was able to provide such excellent service once again. It's wonderful to know that he helped make your car buying experience both pleasant and memorable. We truly appreciate your trust in us, and we’re grateful for your continued support over the years. Enjoy your new Subaru, and we look forward to assisting you again at North End Subaru!

November 04, 2024

Bob and Tom are always friendly and easy to work with, highly recommended. A very simple car buying process. More

by DISTRICT5RECORDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cusick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

North End Subaru responded

We're thrilled to hear you had a positive experience with Bob and Tom. We strive to make the car-buying process as smooth and straightforward as possible, and it's great to know that it was just that for you. Thanks for seeing us at North End Subaru and we hope to see you again for any future Subaru needs

November 02, 2024

Very friendly and helpful. Gave us a good trade in value on our subaru forester. More

by wheelerdt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

North End Subaru responded

It’s wonderful to hear that you had a friendly and helpful experience! Getting a good trade-in value for your Subaru Forester can really make a difference in the overall car-buying process. It sounds like the dealership treated you well and recognized the value of your vehicle. Thank you for sharing your positive experience and we hope to see you again at North End Subaru.

November 02, 2024

Excellent! I met with Justin Gordon my first visit, and he was very helpful. I was originally looking at a used vehicle, but when he showed me the new one, I be More

by DIHILL311A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

North End Subaru responded

It sounds like you had an outstanding experience with both Justins! It’s great to hear that Justin Gordon helped you explore your options and guided you toward reconsidering a new vehicle. Justin Dack’s patience and clear communication really shine through in your description, especially when it comes to answering all your questions. It’s so important to feel supported during the car-buying process, and it seems like both of them went above and beyond. Thanks for sharing your experience and visiting North End Subaru for your new vehicle

November 02, 2024

Pleasant employees, sales rep was not ‘pushy’. Explained many features that we were not familiar with and what was really important. Looking forward to many good rides. More

by UPNORTH1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

North End Subaru responded

It’s great to hear that you had such a positive experience at North End Subaru! Pleasant and non-pushy sales reps can really make a difference when exploring your options. It sounds like they took the time to explain important features, which is so helpful for making an informed decision. Here’s to many enjoyable rides ahead and seeing you again for your next ride.

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