North End Subaru

I have just had another positive experience at North End Subaru. Yesterday, I visited the dealership to see Frank Lajoie, who has helped me with a total of three transactions getting me into the Subaru I wa Subaru. Yesterday, I visited the dealership to see Frank Lajoie, who has helped me with a total of three transactions getting me into the Subaru I want to drive over the past several years. Yesterday he helped me close out the lease on my 2011 Outback and to find the next leased car that would fit my needs and budget. He did it again! And today I drove off with my new leased 2014 Outback. Frank made sure that I understood the maintenance schedule for my new car, the new Rewards program, and even programed my phone so that I can use the Bluetooth feature of my phone to make calls using buttons on my steering wheel, without ever taking my eyes off of the road. Frank made sure I road tested two different cars I was looking at before I made my final decision. Then Tom made sure I could keep my vanity license plate which was important to me. He also took me through some of the financial paperwork. Jacob was able to finish up with that today. As usual, the Subaru team lead by Frank was outstanding. Through my past experience with the service department, I look forward to the same high standards as I continue to have my new car serviced at North End Subaru. Thank you Frank. More

These guys were the best and that just goes along with a great product. Can't believe we waited this long to get a new Subaru and work with North End Subaru. It was a great experience all the way around. great product. Can't believe we waited this long to get a new Subaru and work with North End Subaru. It was a great experience all the way around. More

Frank was wonderful and helped us find the perfect used car. We showed up with an old car that really needed replacing and left with a newer used car that I felt very safe in. We will be back when it is ti car. We showed up with an old car that really needed replacing and left with a newer used car that I felt very safe in. We will be back when it is time to replace the vehicle again! More

This was my first new car purchase and I can't express how easy and stress free the experience was! Mike, Tom and all the team at North End were incredibly friendly and easy going. Mike went over express how easy and stress free the experience was! Mike, Tom and all the team at North End were incredibly friendly and easy going. Mike went over all the details and helped me find exactly the car I wanted and Tom was very thorough in explaining all the financial details. I never once felt pressured or overwhelmed. This is my first Subaru and I absolutely LOVE my new car, especially the remote starter that I opted for that was installed in just a few hours (best money you'll ever spend!). I am 100% completely satisfied with the process and service I received and I have already recommended Mike and the North End team to numerous people. To all the people that told me horror stories about car shopping...you clearly didn't deal with Mike or anyone at North End Subaru!! More

Definitely would recommend this dealership to anyone looking to buy a subaru. Both North End Subaru and Mazda are great dealerships. Both were very helpful with my purchase of my new to me Subaru Forest looking to buy a subaru. Both North End Subaru and Mazda are great dealerships. Both were very helpful with my purchase of my new to me Subaru Forester! I love it! I will definitely come back for services and also another car in the future and will recommend them to anyone looking for a new or used car:) Although Frank did not completely finish the sale with me he was the first sales person I spoke with that made me want to come back. At the time they did not have exactly what I was looking for but instead of looking elsewhere I waited and came back. Great customer service and very friendly! More

I just purchased my first car from North End and it was an amazing experience. The staff I worked with made the first time buyer's program very pleasing and stress free. They worked to get me a great dea an amazing experience. The staff I worked with made the first time buyer's program very pleasing and stress free. They worked to get me a great deal and a car that was most suitable for me. More

After going to several different dealers an not getting a good deal, I thought this is my last chance. I had found the car I wanted. We went back and forth about the price, but in the end we got a good deal. good deal, I thought this is my last chance. I had found the car I wanted. We went back and forth about the price, but in the end we got a good deal. Bob was very courteous and friendly. Overall experience was great. I would recommend this dealer to anyone. More

My wife and I brought our daughter to North End on 2/17/14 to help her with her first car. She eventually purchased a 2014 Impreza. Frank was pleasant, friendly and extremely knowledgeable about the S 2/17/14 to help her with her first car. She eventually purchased a 2014 Impreza. Frank was pleasant, friendly and extremely knowledgeable about the Subaru product line. Car shopping can be an unpleasant experience but this wasn't the case with our visit. I was so pleased with the experience that I returned the following Thursday just to see what they would offer me for my vehicle. Frand went beyond helpful and worked with me to reach a deal that I was comfortable with. Not only did he put me in the same 2014 impreza that my daughter had purchased but didn't pressure me into anything. I really enjoyed shopping for a vehicle at North End, no pushy sales pitches or constant phone call. I highly recommend checking them out for your next vehicle and also recommend talking toFrank. More

My wife and I had a pleasant experience buying our new car. Frank was both professional and friendly. Has was extremely knowledgeable about the cars we looked at. He offered us the car to use for a few car. Frank was both professional and friendly. Has was extremely knowledgeable about the cars we looked at. He offered us the car to use for a few errands in order to test drive it. Even though it was very busy (Washington's sale), he kept communicating with us. We liked his humor and good eye intact. TY. More

$69. and some cents for labor only (not parts, total was close to $100.) to replace a couple light bulbs on a 2006 Impreza. A headlight and the license plate lights. Took approximately an hour after being t close to $100.) to replace a couple light bulbs on a 2006 Impreza. A headlight and the license plate lights. Took approximately an hour after being told it would be a 1/2hr for a job that admittedly took 15min.. I asks for the justification for the labor charge. It was explained, "thats what i was told". Thats an excuse…not a justification. Very disappointed. More