North End Subaru

Great Experience I was very impressed by the service I received at North End Subaru. I didn't feel pressured at all by the sales person(Dave) and I really appreciated I was very impressed by the service I received at North End Subaru. I didn't feel pressured at all by the sales person(Dave) and I really appreciated the time taken by Jesse to get me the best deal possible. I am so happy with my Subaru and can see myself purchasing another vehicle from North End in the future. I will also recommend North End Subaru to friends and family. Thanks again for a great experience! Fatima Elmi More

Beyond excellent I dealt with Frank to purchase a new subaru crosstrex, from the beginning to end end was nothing but above and beyond service. I never felt any press I dealt with Frank to purchase a new subaru crosstrex, from the beginning to end end was nothing but above and beyond service. I never felt any pressure to purchase anything and Frank really went above to make sure I was happy with my purchase. He and Jesse are a great team to work with. Lucky for me Frank even set me up with a new insurance representative and all of my needs were met through that referral. The information I received and was taught about my insurance policy was like no other person had taken the time to explain anything to me but Jeremy made sure I understood everything in full details. Frank really made me feel welcome. I am extremely happy with my new purchase and I will be doing all my business in the future with Frank. Thank you for making this transaction a great experience! More

happy customers My husband and I visited Northend Mazda in Lunenburg after searching on-line. We spoke with Wayne Brown who allowed us to try out 3 cars we were inter My husband and I visited Northend Mazda in Lunenburg after searching on-line. We spoke with Wayne Brown who allowed us to try out 3 cars we were interested in. He was extremely knowledgeable, courteous, and had a witty personality. He was easy to talk to and we will be dealing with him in the near future. More

Buy Your Next Vehicle Hassle-Free at North End I recently purchased my fourth vehicle from North End Subaru/Mazda (6th if you count other family members). The reason for my recent purchase is simpl I recently purchased my fourth vehicle from North End Subaru/Mazda (6th if you count other family members). The reason for my recent purchase is simple: the car I wanted at the price I wanted with a no nonsense dealership. I have developed a positive relationship with North End over the past few years, and in particular with Mike Pinto. Mike is more than just a friendly face. He's knowledgeable about the cars he sells. And furthermore, he won't waste your time. Buying a car has been a painful, if not stressful, process in the past. But working with Mike and his team has made me excited to purchase a new vehicle. But although Mike was the primary salesman in our most recent purchase, I would like to give positive recognition to others who have helped us out over the years: Greg Nuorimo and Bob Waite are both friendly faces in sales and Ric Macintosh and J.J. O'Neal are THE reasons I get my vehicles serviced at North End. I have never felt "cheated" and on the contrary, they have helped me out in more than one pinch. North End isn't your typical dealership. You leave with a new set of keys, a smile, and that feeling that you got a great deal. And that's why I keep coming back. More

Great experience!!!! Mike Pinto was a great salesman! I felt very comfortable dealing with him. He was very informative and covered everything. I would certainly recommend Mike Pinto was a great salesman! I felt very comfortable dealing with him. He was very informative and covered everything. I would certainly recommend Mike and North End Subaru in Lunenburg, MA. More

Terrible shipping ordered a part two over two and a half weeks and still not here! Called & emailed multiple times. No replies do not do service with this company. ordered a part two over two and a half weeks and still not here! Called & emailed multiple times. No replies do not do service with this company. More

Best car buying experience yet! A friend of mine is a Subaru fanatic, and buys all of his cars at North End. I was in the market for one, and fearing a repeat of my last car shopping A friend of mine is a Subaru fanatic, and buys all of his cars at North End. I was in the market for one, and fearing a repeat of my last car shopping experience at Boch Honda West, I was affraid to walk into another big dealership. I have to say I didn't know it could be so easy! The customer service was personal and informative. Wayne and Mike were great! They showed me what every single button could do, and made sure that all of my needs were met. I was in and out of there in about two hours with the car of my dreams and a really great interest rate. I recommend this dealership to everyone now. Young females are usually an easy target for dealerships, but I felt totally in control of the purchase. More

Several weeks ago I made the decision to buy a new car. I went to several different dealerships and drove countless cars. I also went to the car show in Boston. Each time I experienced the personnel work I went to several different dealerships and drove countless cars. I also went to the car show in Boston. Each time I experienced the personnel working for Subaru, I was impressed. It started with the car show and ended in Lunenburg with Frank Lajoie. I am now the proud owner of a 2014 Subaru Outback Limited. From the moment we walked into the dealership, we had a positive experience. What a team they have built in Lunenburg. We were never pressured to buy anything. We were given the opp. to drive whatever we wanted. When we wanted to drive another option package of the Outback, Frank literally ran to get the plates on it and the keys. When we were finally decided on the car we wanted, they had it transferred here from Vermont in less than a week. When it came time to get a loan, Tom Liddle worked and worked til I got the best loan rate....again from Subaru and not my bank (DCU). When it came time to get the car it was Frank's day off but there he was waiting with the keys when we pulled in! He went through all the "bells and whistles" with us and even called the following day to see if we had any questions. I honestly cannot say I have ever had such a friendly, relaxed and genuine experience when I have purchased a vehicle. On top of all this, Subaru has a rewards program which offers perks at many local venues. Really creating a sense of community in our global world. I cannot recommend them enough and the final point is that Subarus are great cars and really don't need all this extra customer service to sell themselves... More

amazing customer service!!! My husband and I had an amazing experience, the best we've ever had!! Mike was extremely helpful and was willing to work with us to help us stay in o My husband and I had an amazing experience, the best we've ever had!! Mike was extremely helpful and was willing to work with us to help us stay in our budget. I highly this dealership to everyone and highly recommend working with Mike as well! More

I have just had another positive experience at North End Subaru. Yesterday, I visited the dealership to see Frank Lajoie, who has helped me with a total of three transactions getting me into the Subaru I wa Subaru. Yesterday, I visited the dealership to see Frank Lajoie, who has helped me with a total of three transactions getting me into the Subaru I want to drive over the past several years. Yesterday he helped me close out the lease on my 2011 Outback and to find the next leased car that would fit my needs and budget. He did it again! And today I drove off with my new leased 2014 Outback. Frank made sure that I understood the maintenance schedule for my new car, the new Rewards program, and even programed my phone so that I can use the Bluetooth feature of my phone to make calls using buttons on my steering wheel, without ever taking my eyes off of the road. Frank made sure I road tested two different cars I was looking at before I made my final decision. Then Tom made sure I could keep my vanity license plate which was important to me. He also took me through some of the financial paperwork. Jacob was able to finish up with that today. As usual, the Subaru team lead by Frank was outstanding. Through my past experience with the service department, I look forward to the same high standards as I continue to have my new car serviced at North End Subaru. Thank you Frank. More