North End Mazda

I recently purchased a low mileage 2012 mazda3 from Mark Atkinson. The entire process start to finish was as painless and exciting as buying a new vehicle can be. Mark knew the product inside and out and wa Atkinson. The entire process start to finish was as painless and exciting as buying a new vehicle can be. Mark knew the product inside and out and was extremely informative. I just picked up the car yesterday and the vehicle was immaculate from the interior to the rear window. I got a full walk-through and explanation of the vehicle's systems which was very helpful. Overall, the experience is something I will surely remember when purchasing a new vehicle down the road and I encourage others to do just the same! More

I had a great car buying experience! I was actually I had a great car buying experience! I was actually referred to this dealership and I am so glad that I decided to venture over there! I picked my su I had a great car buying experience! I was actually referred to this dealership and I am so glad that I decided to venture over there! I picked my subaru out the same day of the sale, asked if it could be ready same day and Mark Atkinson AKA Markie Mark made it happen! There was a vent in the car that was missing a shiny decal that really was setting my OCD off and he helped with getting that process in check. Although there was some issues with the title of the car he was very professional and friendly about the challenge of getting that fixed. I would definitely come back and recommend them to my friends and family! Thank you:) More

I'd like to start off by saying thank you to Mark for helping me and my wife on purchasing our Mazda 3. We arrived to the dealership and he was the first to present himself to us. Great service on the en helping me and my wife on purchasing our Mazda 3. We arrived to the dealership and he was the first to present himself to us. Great service on the entire time we were being helped. Even entertained the presence of our kids. We left the lot in our preowned as happy customers and will always refer your service. Grabias Family More

02-22-2014 ... What can I say? This past week I purchased a CX-5 from NorthEnd Mazda. The reason I purchased my automobile from NorthEnd is their sales consultant, Mark Atkinson. This is the thir purchased a CX-5 from NorthEnd Mazda. The reason I purchased my automobile from NorthEnd is their sales consultant, Mark Atkinson. This is the third Mazda I purchased from NorthEnd through Mark. The first purchase was such a satisfying experience in that, after thorough research, I felt that I was treated fairly with the price, all questions were answered to my satisfaction, all requests were met ... and the fact that the car was used and they let me drive it 20 miles to have my mechanic look it over. In addition, after purchase whenever I had a question or a concern I called Mark and he immediately put me in touch with the person I needed to speak with or he did the ground work himself on my behalf. Mark is the quintessential sales consultant that offers great service from initial contact through the sale and into ownership. Dedicated, excellent customer service with a personable touch. When I decided to buy a second Mazda, I texted him, told him the car I wanted from NorthEnd's inventory and that since I was so satisfied with my first purchase he would get the first opportunity to impress. Then he patiently worked with me to get the price I wanted through text messaging. Professional, patient, eager to get you in the car that you want, not the car he wants to sell you. Over a two week period we were able to hammer out a fair deal without face to face contact. Versatile, able to adapt and still come through with a great price and great service. So, when I decided to get the CX-5, again I called Mark and gave him the first opportunity. One of the many things he does is ensures that the sale, preparation and pick up go smoothly. Each time I bought a car, he sent a driver or picked me up himself to get me to the dealership and I live 25 miles away. In addition, he was always available even if it was an off day. If I was unable to get in touch with him right away, he always responded in a timely way, even after purchase. If you want a new or used car, check out NorthEnd's inventory on-line and contact Mark as I will do in the future. Thanks, Mark. More

North End Mazda has been a pleasure to deal with for four years now. This time I talked with Mark Atkinson in sales at the dealership about trading in my Mazda 3 for a larger vehicle to accommodate a growin years now. This time I talked with Mark Atkinson in sales at the dealership about trading in my Mazda 3 for a larger vehicle to accommodate a growing family. Mark was very thorough in his questions and his responses to make sure I was in the vehicle that was best for me. The sales process was smooth and very comfortable, with no pressure. Just a friendly discussion. I received a price on both the vehicle (Mazda 6) I was purchasing and the trade in on my Mazda 3. Mark made sure I knew my vehicle, was very friendly and courteous, making sure that I got what I wanted and needed in my new car. Jason Cote in finance made sure the numbers worked, again a very smooth and painless process for me thanks to him. This is my family's fourth vehicle from North End Mazda and my first from Mark. I can't recommend Mark or the dealership enough. Not to mention that the vehicle is a great fit for me and my family! More

Mike and Matt are awesome....just awesome. I bought my car at this dealership in 2010 and have been getting my car serviced by them ever since. They never disappoint. Thanks guys!!!!!!! car at this dealership in 2010 and have been getting my car serviced by them ever since. They never disappoint. Thanks guys!!!!!!! More

I just wanted to share my thoughts & feelings about the positive experience that I had during my recent purchase of a new Mazda 6 at North End Mazda. From the moment that I met Wayne Brown, my Sales C the positive experience that I had during my recent purchase of a new Mazda 6 at North End Mazda. From the moment that I met Wayne Brown, my Sales Consultant, to picking up my new vehicle, I felt that Wayne sincerely cared about my situation. He did a thorough needs assessment with me, explained in detail the features of each car, was very selfless in the amount of time that he spent with me on arriving at a very attractive pricing package (absolutely NO pressure!) but, most importantly, treated me with respect and honesty. When I picked up my new vehicle, he went through each and every feature with me so that I was comfortable with all of the settings - his product knowledge is very impressive. He introduced me to the North End service team, scheduled my first oil change at no charge, and has followed up with me several times to make sure that I was enjoying my Mazda 6 as well as answering any new questions that I might have about its features. I have purchased many new cars over the years and for the most part, found the car buying experience to be quite negative. This has been without a doubt the finest treatment that I have ever received from an auto dealer and its sales force. I have been and will continue to recommend Wayne Brown and North End Mazda to anybody that is in the market for a positive, no hassle car buying experience!! More

I bought my car in December 2012 (2010 Mazda 3). The sales people are extremely helpful (no pressure) and will work with you with any questions you may have. The Service Dept. is wonderful. Very frien sales people are extremely helpful (no pressure) and will work with you with any questions you may have. The Service Dept. is wonderful. Very friendly people and everything is taken care of as requested and if they find something you had not mentioned, will bring it to your attention. A wonderful dealership and I would certainly recommend North End Mazda to anyone looking for a great car and great service~ More

Mark was great to work with and didn't feel any pressure to buy!!! He is always willing to help after the sale as well. I have had other dealerships close the deal and forget you and that doesn't pressure to buy!!! He is always willing to help after the sale as well. I have had other dealerships close the deal and forget you and that doesn't happen with Mark. Worked to get me the right car at the right price. More

I have bought a number of cars from other dealers over the years but I have to say that this purchase by far was the easiest and the least stressful. They offered me a fair trade in for my other vehicle a the years but I have to say that this purchase by far was the easiest and the least stressful. They offered me a fair trade in for my other vehicle and got me a great APR for my new car. I have no doubt that I will do business with this dealer again. More