
North End Mazda
Lunenburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Positive Buying Experience I purchased a new Mazda 3 after a lot of research on a new car to be used for my 55 mile commute. Mark was friendly and informative, and there was no I purchased a new Mazda 3 after a lot of research on a new car to be used for my 55 mile commute. Mark was friendly and informative, and there was no pressure as he took me through the details of the car and steps of the process and explained my options. Jason and John, who handled the finance, insurance, and registry paperwork, were courteous and thorough. There was no confusion about what I was signing and my questions were answered clearly. This is my first Mazda, and now I know who to recommend to anyone interested in one. More
Amazing Car Buying Experience! My wife and I purchased a 2015 Mazda 6. From the very start, Wayne Brown was professional, easy to talk to, and did not present any sales pressure. My wife and I purchased a 2015 Mazda 6. From the very start, Wayne Brown was professional, easy to talk to, and did not present any sales pressure. And, when we had a problem with the trade in title, he went out of his way to help us resolve the issue. We have never purchased a Mazda before, but will certainly come back to North End! More
North End Mazda Keeps Bringing Us Back We had already had two Mazda 5's and one Mazda 3 and I was ready for a change. It was so easy to trade in my Mazda 5 and have Mark A. help me find so We had already had two Mazda 5's and one Mazda 3 and I was ready for a change. It was so easy to trade in my Mazda 5 and have Mark A. help me find something that worked for our family. We no longer needed the extra seating the Mazda 5 gave us but I liked the high ride and sporty feel the CX-5 offered. Matt from service made sure our bike rack fit the new car and everyone answered any questions we had. No hassle, no pressure and I felt confident that we were in the right hands. This is our third car from North End Mazda and we will keep coming back! More
Bought my 2nd Mini Cooper I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Ma I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Mark Atkinson was our sales person - he was friendly, casual and informative. He didn't hover, like some car salespeople do, allowed my husband and I to confer and make our choice, but always available if I had any questions. Any interaction I had with the other people there was very pleasant - nice, friendly people. No pressure. I'd purchase from them again in a heartbeat. Jason, the finance person, was efficient and friendly. There was another person who was also helpful, forgot his name, but he handled the paperwork. Glowing review, all in all. More
What a shame.. I came down looking specifically for a Madza 3 that I had done some fair amount of research on before heading down. When I got there Ivan was professi I came down looking specifically for a Madza 3 that I had done some fair amount of research on before heading down. When I got there Ivan was professional and very courteous. I told him exactly what I wanted and exactly what I was looking for and within minutes he was happy to help me get the car that I was looking for. Unfortunately, after minutes of searching he was told that the car I was looking for had already been gone and out for a test drive with another customer and basically sold. He then suggested two cars that were about the same price and style that I was looking for. Overall he was very pleasant and very apologetic. The reason why I rate the price and the overall experience so horribly was because the 2011 Madza 3 was priced 2 grand less and had 10000 less miles than the car that became my second choice which was a 2010 Madza that was kind of beat up for $15g price tag. The general manager not only didn't even come to talk to me about changing the price, but he didn't even acknowledge my presence as he was "too busy". I would have come back for the car but after thinking about what a joke the price was and after Ivan had suggested I hop into a new car, I figure with the lack of interest I received from the sales manager I wouldn't get more respect coming back the second time around. Kudos to Ivan for his great attitude and his professionalism. It's a shame he doesn't work for somewhere where they show a little more courtesy to the customers. More
Amazing Experience with Mark A. and North End Mazda! What a tremendous car-buying experience! It's not often that this sort of thing is actually a pleasure, but I couldn't be happier with how things went What a tremendous car-buying experience! It's not often that this sort of thing is actually a pleasure, but I couldn't be happier with how things went from beginning to end. Mark Atkinson is a wonderful dealer who made me feel well taken care of throughout. The whole team is really lovely, genuine, and eager-to-please in the best of ways. I wouldn't hesitate to come back here for my next vehicle or recommend North End to friends/family. More
5 Stars Truly exceptional experience. No hassle, no pressure, no frustrations! I haven't purchased a new (used) car in 12 years, and the team at NorthEnd had Truly exceptional experience. No hassle, no pressure, no frustrations! I haven't purchased a new (used) car in 12 years, and the team at NorthEnd had us driving our CX-9 home in a few short hours!! Highly recommend. Very satisfied customer. More
Highly Recommended If you're reading this and are wondering whether this comment is even coming from a real person...all I have to say is I am very real. I'm not much of If you're reading this and are wondering whether this comment is even coming from a real person...all I have to say is I am very real. I'm not much of a commenter and my experience with Mark solely convinced me to take some time to write this review. I live in Boston, and dealers around me were not at all helpful in finding the EXACT car I was looking for. Mark was not only willing, but friendly and effective in locating the EXACT model I was looking for and actually went out of his way to get it on his lot all the way from Maine! If you're just looking the cheapest vehicle, I don't know what to tell you. However, if you're like me and are looking for the exact car you want, North End Mazda and its employees will help you get it at a very reasonable price WITHOUT any hassle. More
Happy Momma!!! Honestly I am a single mother of two so to be blunt I need friendly understanding no bull good pricing and I need it yesterday. Mission accomplished! Honestly I am a single mother of two so to be blunt I need friendly understanding no bull good pricing and I need it yesterday. Mission accomplished! Mark was fast, funny, and more importantly true to his word. I would recommend him any place any time! More
A very non-stressful experience Wayne, and Mark were great! They were very helpful, and not pushy at all. It was nice to see salesmen actually working together not against each oth Wayne, and Mark were great! They were very helpful, and not pushy at all. It was nice to see salesmen actually working together not against each other. The entire process was actually very enjoyable, very non-stressful. I would highly recommend this dealer. More