North End Mazda

Bought my 2nd Mini Cooper I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Ma I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Mark Atkinson was our sales person - he was friendly, casual and informative. He didn't hover, like some car salespeople do, allowed my husband and I to confer and make our choice, but always available if I had any questions. Any interaction I had with the other people there was very pleasant - nice, friendly people. No pressure. I'd purchase from them again in a heartbeat. Jason, the finance person, was efficient and friendly. There was another person who was also helpful, forgot his name, but he handled the paperwork. Glowing review, all in all. More

What a shame.. I came down looking specifically for a Madza 3 that I had done some fair amount of research on before heading down. When I got there Ivan was professi I came down looking specifically for a Madza 3 that I had done some fair amount of research on before heading down. When I got there Ivan was professional and very courteous. I told him exactly what I wanted and exactly what I was looking for and within minutes he was happy to help me get the car that I was looking for. Unfortunately, after minutes of searching he was told that the car I was looking for had already been gone and out for a test drive with another customer and basically sold. He then suggested two cars that were about the same price and style that I was looking for. Overall he was very pleasant and very apologetic. The reason why I rate the price and the overall experience so horribly was because the 2011 Madza 3 was priced 2 grand less and had 10000 less miles than the car that became my second choice which was a 2010 Madza that was kind of beat up for $15g price tag. The general manager not only didn't even come to talk to me about changing the price, but he didn't even acknowledge my presence as he was "too busy". I would have come back for the car but after thinking about what a joke the price was and after Ivan had suggested I hop into a new car, I figure with the lack of interest I received from the sales manager I wouldn't get more respect coming back the second time around. Kudos to Ivan for his great attitude and his professionalism. It's a shame he doesn't work for somewhere where they show a little more courtesy to the customers. More

Amazing Experience with Mark A. and North End Mazda! What a tremendous car-buying experience! It's not often that this sort of thing is actually a pleasure, but I couldn't be happier with how things went What a tremendous car-buying experience! It's not often that this sort of thing is actually a pleasure, but I couldn't be happier with how things went from beginning to end. Mark Atkinson is a wonderful dealer who made me feel well taken care of throughout. The whole team is really lovely, genuine, and eager-to-please in the best of ways. I wouldn't hesitate to come back here for my next vehicle or recommend North End to friends/family. More

5 Stars Truly exceptional experience. No hassle, no pressure, no frustrations! I haven't purchased a new (used) car in 12 years, and the team at NorthEnd had Truly exceptional experience. No hassle, no pressure, no frustrations! I haven't purchased a new (used) car in 12 years, and the team at NorthEnd had us driving our CX-9 home in a few short hours!! Highly recommend. Very satisfied customer. More

Highly Recommended If you're reading this and are wondering whether this comment is even coming from a real person...all I have to say is I am very real. I'm not much of If you're reading this and are wondering whether this comment is even coming from a real person...all I have to say is I am very real. I'm not much of a commenter and my experience with Mark solely convinced me to take some time to write this review. I live in Boston, and dealers around me were not at all helpful in finding the EXACT car I was looking for. Mark was not only willing, but friendly and effective in locating the EXACT model I was looking for and actually went out of his way to get it on his lot all the way from Maine! If you're just looking the cheapest vehicle, I don't know what to tell you. However, if you're like me and are looking for the exact car you want, North End Mazda and its employees will help you get it at a very reasonable price WITHOUT any hassle. More

Happy Momma!!! Honestly I am a single mother of two so to be blunt I need friendly understanding no bull good pricing and I need it yesterday. Mission accomplished! Honestly I am a single mother of two so to be blunt I need friendly understanding no bull good pricing and I need it yesterday. Mission accomplished! Mark was fast, funny, and more importantly true to his word. I would recommend him any place any time! More

A very non-stressful experience Wayne, and Mark were great! They were very helpful, and not pushy at all. It was nice to see salesmen actually working together not against each oth Wayne, and Mark were great! They were very helpful, and not pushy at all. It was nice to see salesmen actually working together not against each other. The entire process was actually very enjoyable, very non-stressful. I would highly recommend this dealer. More

Purchase of a new Miata Working with Mark Atkinson was the best new car purchase experience I have ever had in my many years of buying a car. He was not only polite and easy Working with Mark Atkinson was the best new car purchase experience I have ever had in my many years of buying a car. He was not only polite and easy to work with, but was very knowledgeable, experienced and overall very accommodating both prior to the purchase and even more days after receipt of the vehicle when I had additional questions. I would not only buy another car from him but will recommend him to others in the future that are looking at buying a Mazda. North End Mazda should be very proud of Mark. More

Truly Painless experience I was dreading having to buy a new car. The last time was 10 years ago and I just remember slimy dealerships/salespeople. This time, we had visited at I was dreading having to buy a new car. The last time was 10 years ago and I just remember slimy dealerships/salespeople. This time, we had visited at least 5 dealerships for various cars because I wasn't sure what I would like and wanted to test drive all my choices then narrow it down further from there. As soon as we got to North End it was a very different experience. First off Wayne Brown was very personable and friendly. We told him we wanted to test drive a couple of cars. He got the keys and let us go off ON OUR OWN. This floored us because at every other dealer we couldn't go without a sales person. I had not narrowed my choices down at that point so we thanked Wayne and were leaving. He did not badger us for our info or anything like other dealers. He simply gave us his card and said to let him know if he could help us! No pressure at all. A few weeks later I did end up emailing Wayne and he got back to me right away. I had narrowed my choices down to 3 cars at that point and wanted to test drive again. We actually went to another Mazda dealer because we were in the area and were told that in order to do a real test drive we had to make an appointment during the week to take it under real world conditions! We went back to North End and Wayne and told him that and he was amazed. His philosophy is: A 5 mile drive and 4 right turns does not exactly simulate real life driving. We couldn't agree more! He actually let us take 2 cars off again on our own for a real test drive. I did end up buying a car from Wayne and have been extremely happy with that decision. He has been absolutely helpful the entire time. Another thing my boyfriend noted was that Wayne was very direct and as soon as he knew it was me buying the car, a woman, he still spoke directly to me and not to my boyfriend as at other dealers. We thought that was noteworthy. Wayne just felt like an old friend and not someone just trying to make a sale. I would recommend Wayne and North End to anyone who is buying a car even if it isn't a Mazda or a Subaru. Even after the sale, Wayne continues to answer my emails/be helpful. In the future, no matter what car I am looking for I would start with Wayne first. More

My New Car North End Mazda was the first place I started my car shopping. I talked to Mark about my price range and he give me some ideas. I spent about 3 hours North End Mazda was the first place I started my car shopping. I talked to Mark about my price range and he give me some ideas. I spent about 3 hours with him as he showed me some different cars and helped me figure out what I wanted. I loved the CX7 he showed me! I did shop around some other places that day but at the end still liked the CX7 and went back to buy it. Mark explained all the paperwork to me and made sure I understood it all. After I purchased the car he even made sure I knew what all my new features were and how to use them!! I was so stressed about having to shop for a new car but he make it so easy for me. He was awesome and I would most definitely go back and buy my next car from him! Thanks Mark! :) More