North End Mazda

"Outstanding" Everyone we met at North End Mazda was extremely personable. At no time did I feel pressured or rushed to make a decision. Jeremy went out of his wa Everyone we met at North End Mazda was extremely personable. At no time did I feel pressured or rushed to make a decision. Jeremy went out of his way to make sure my buying experience was perfect, and it was. I would highly recommend North End Mazda and Jeremy Whitman to anyone looking to by a car. Theresa K More

Straightforward, no pressure I consider myself to be extremely cynical when it comes to car salespeople in general. I'm generally on edge and constantly find myself feeling very d I consider myself to be extremely cynical when it comes to car salespeople in general. I'm generally on edge and constantly find myself feeling very defensive whenever I go to purchase a vehicle. I was pleasantly surprised upon visiting North End Mazda that I didn't get that feeling. I was actually thrown off a little bit when I met with Ryan Condon and got a very laid back but friendly greeting and introduction to the dealership. I was very much put at ease by his pretty much no pressure, "you're the boss" approach. He was able to answer my questions, and let me set the pace and tone of our interactions without trying to steer me too hard towards things I wasn't interested in. During our test drive he let me focus on and enjoy the driving experience rather than distract me with the standard rapid-fire feature list, and answered questions about features and functionality only where I needed his help or if he could expand on things I said I had particular interest in. When it came time to get down to pricing, the entire staff was to the point and straight with me, and Ryan was quick to get me information I needed here too. Tom Liddle was efficient and thorough with getting my paperwork/financing in order, which was much appreciated. In the end, as I was taking ownership of my new Mazda 3, Ryan and Jeremy Whitman both went over the car with me from front to back and Ryan in particular gave me a very thorough and patient tutorial on the user interface and myriad of features in my new car. All in all I have to say that of the 3 dealers I visited during the course of my car hunt, North End Mazda was the only dealership where I didn't feel like I was at a... dealership. And that's a good thing! More

Above and beyond my expectations! This was our first trip to North End Mazda and we were certainly impressed with the "no pressure" atmosphere we experienced there. Jeremy went above a This was our first trip to North End Mazda and we were certainly impressed with the "no pressure" atmosphere we experienced there. Jeremy went above and beyond any salesman we have ever dealt with to explain all the features of the car, all the options available, and what could match my needs. I purchased the Mazda CX 5 Grand Touring in Soul Red, It was beautifully prepared for delivery! In the finance department we met with Jason. Once again, an extremely satisfying experience. A 5 Star performance from all the staff involved, especially Jeremy!!! More

Beyond pleased I was referred to North End Mazda by my family who have been satisfied several times previously and refuse to go elsewhere. After visiting another dea I was referred to North End Mazda by my family who have been satisfied several times previously and refuse to go elsewhere. After visiting another dealership and skeptical of the deal offered earlier in the week, I followed my families referral and honestly can't say enough about my experience from start to finish. North End Mazda went above and beyond not only in getting best pricing available with promotions and discounts offered, but also in finding the best interest rate. My sales rep, Mark Atkinson was the most thorough, supportive car salesman I have ever met. He offered his assistance at just a phone call away, regardless. I have his number saved in my contacts and know I have support wherever I am. Simply a nice guy! I strongly recommend visiting North End Mazda and Mark for anyone's next auto purchase! You are sure to be taken care of really well! I just love my new CX-5! More

Extremely happy in Charlton! I was looking for a new mid sized car online and had narrowed it down to two cars. I went to local dealerships to check out inventory online and saw w I was looking for a new mid sized car online and had narrowed it down to two cars. I went to local dealerships to check out inventory online and saw what I was looking for then went visiting. I was open with both dealerships that I was having a tough time choosing between the two online. The attention I got from Jeremy at North End Mazda was superior. He answered all my questions and explained everything to me. After seeing both cars and kind of waiting around a LOT at the other dealership, Mazda was my obvious answer. I love my new Mazda 6 GT and if you give North End Mazda a chance, I bet you will too! More

Excellent Customer Service.. This dealership has excellent customer service..Very knowledgeable staff..They took the time to make sure we understood everything about the buying pr This dealership has excellent customer service..Very knowledgeable staff..They took the time to make sure we understood everything about the buying process and also made sure we knew everything we needed to know about the vehicle and made sure that us not so electronic savvy people knew what to do with everything before we left the lot...Kudos to all staff there..:) This establishment come highly recommended..I can't say enough..Thanks for your patience Eric Salmond..You're a hoot.. More

Mazda service The service people are outstanding. They take the time to listen to my concerns and actually ask questions to help resolve them. Makes me feel good ab The service people are outstanding. They take the time to listen to my concerns and actually ask questions to help resolve them. Makes me feel good about who is working on my car More

Cx-7 repair I bought a cx7 from a private sale. The vehicle was smoking so I brought it to Mazda. Found the turbo needed replacement. I was tight with money and a I bought a cx7 from a private sale. The vehicle was smoking so I brought it to Mazda. Found the turbo needed replacement. I was tight with money and asked if I could supply the part. They were more than accommodating. Installed it for me and vehicle is running great More

Kept my Mazda running! I had a 237k+ 2006 Mazda 3 hatchback. The service department with the help of Adam, Andrew and the entire staff kept her up and running for almost 11 I had a 237k+ 2006 Mazda 3 hatchback. The service department with the help of Adam, Andrew and the entire staff kept her up and running for almost 11 years (10.24.05 start date) Always so very friendly and kind. Willing to answer any and all questions you might have and explain the small things about what might be wrong with your car. They offer suggestions and best practices for maintenance. To that point, they tell you what is and is not needed at that time to help with the upkeep and cost of the car. More

Amazing Service You never hear about positive experiences. I have been coming for a year since I bought my CX 5 in April. Great service! They are honest and persona You never hear about positive experiences. I have been coming for a year since I bought my CX 5 in April. Great service! They are honest and personable. Will go back for everything!! More