North End Mazda

Great place for a Great Car This is our 4th Car from this dealership and we always walk away feeling we got the best price for a new car. Mark in Sales always finds answers to o This is our 4th Car from this dealership and we always walk away feeling we got the best price for a new car. Mark in Sales always finds answers to our questions and never tries to up-sell us based on our decisions. Being our 4th car, we have had hiccups in the past (minor issues, never anything big and almost always outside the dealership's control) but they are always addressed promptly and Mark and the rest of his team are always quick to find a fix, even when the cause is my own doing (like wanting to keep my winter tires from my old car) More

Excellent buying experience I took the drive to Lunenberg after a bad experience with a closer-to-Boston store (whose trade-in offer wasn't even in the right ballpark). Before m I took the drive to Lunenberg after a bad experience with a closer-to-Boston store (whose trade-in offer wasn't even in the right ballpark). Before my first visit to North End Mazda, I used the trade-in value estimator that's on their website. I felt comfortable because the values were very close to KBB.com and the NADA online estimator. After readily finding me the exact Mazda 6 I wanted came the dreaded price and trade-in conversation. Except this time it was non-confrontational and easy. They honored (within a very few dollars) the trade in values and extended me the discount that I'd seen in the new inventory part of their website. I got a great deal on a car I love and I was treated respectfully all the way through. What more can you ask for? I'm a happy customer! More

Honest, genuine service My experience with Jeremy and Mike was awesome. Honest, kind, hardworking, helpful...I would definately return and refer them to friends. Profession My experience with Jeremy and Mike was awesome. Honest, kind, hardworking, helpful...I would definately return and refer them to friends. Professional and just a real nice guy! More

Great service! The service at Northend was excellent! Jeremy was able to show me the exact car that fit my needs. Mike went through the financing, and made everythin The service at Northend was excellent! Jeremy was able to show me the exact car that fit my needs. Mike went through the financing, and made everything go smoothly. I would recommend North End to anyone looking for a vehicle. More

Great experience from start to finish My experience at North End Mazda with Mark was great. He was professional and attentive throughout my entire car buying process. I felt beyond comfort My experience at North End Mazda with Mark was great. He was professional and attentive throughout my entire car buying process. I felt beyond comfortable asking any question that came to mind and I was able to trust he wasn't giving me any packaged answers. When I picked up my vehicle Mark sat with me to go through the entire car, and I left feeling excited about my purchase- not overwhelmed or like I would need to thumb through manuals for hours. I would highly recommend Mark to a friend, with confidence that they would leave a similar rating when their experience was through. More

Best ever I just bought my 3rd car from Mark Atkinson at Northend. I refer people to him continually! He's honest, 'makes you feel comfortable about the whol I just bought my 3rd car from Mark Atkinson at Northend. I refer people to him continually! He's honest, 'makes you feel comfortable about the whole process. Buying a car is stressful and he made sure I was fully aware of all the moves being made. I got the car I wanted at the price I was looking for. He went out of his way to make me happy, and I totally am. I will continue to purchase my vehicles from him!!! You will be very pleased with his outstanding service!!! More

Fast, easy process! Great selection of cars! Jeremy and Mike were easy to work with, friendly, and really took the time to explain everything and answer my questions. T Great selection of cars! Jeremy and Mike were easy to work with, friendly, and really took the time to explain everything and answer my questions. The process from walking in to leaving with my new CX-5 was painless and easy. My wife also has a Mazda, and has all of her service work done here. I know from her great experience that I will also be getting my service work done here as well. More

Outstanding service; great people As soon as we walked in we were greeted by Jeremy. Instantly he made us feel welcome, and gave us a list of cars too look at (it was raining out). He As soon as we walked in we were greeted by Jeremy. Instantly he made us feel welcome, and gave us a list of cars too look at (it was raining out). He asked politely what we were there for, and asked budget without being too pushy like other dealerships can be. Within minutes he was able to show me a few cars, and within the hour I found the car I wanted. He was very friendly. and made the experience fun. always able to keep conversation while still being professional and giving us all the information needed about the car and process of buying. We were then introduced to Mike in the back office; Mike was just as friendly and knew how to keep things light. I really enjoyed both these guys in my process to purchase my first car, I will definitely be back when its time to get a new one. More

The Sales Process You Hope For! I worked with Mark A. on the purchase of a new car for my wife. It was a birthday surprise for her. I knew specifically what car I wanted to purchas I worked with Mark A. on the purchase of a new car for my wife. It was a birthday surprise for her. I knew specifically what car I wanted to purchase. Mark tracked down the car, had it delivered to the dealership, gave me a fair price that was consistent with what others were paying (online databases), and had the car ready for delivery on the date and time I needed to surprise my wife. He even went the extra mile and had balloons and a big bow on the car. It was a pleasure working with Mark and the North End team. More

Everyone was great to work with ... It was nice to look for a car without being pressured... Sales person was informative and staff easy to work with...I enjoy my new car and would absol It was nice to look for a car without being pressured... Sales person was informative and staff easy to work with...I enjoy my new car and would absolutely purchase another car from this dealer. I highly recommend North End Mazda. More