North End Mazda

This was my 7th new car purchase (new car every 3 yrs) and I will say this was the best experience ever. Firstly the salesman was very straightforward and personable. Absolutely no high pressure sales. and I will say this was the best experience ever. Firstly the salesman was very straightforward and personable. Absolutely no high pressure sales. (I know I'm a manufactures salesman 23 yrs)Especailly on my first visit when I just popped in to check out Mazdas. (At that point Mazda was # 3 on my list) The 'Business manager' was a really nice guy to deal with. Even remembered me when I came back for the first service and took a few minutes to chat. Since the purchase I've been back for my first service. The service dept was great. As a side point this dealer is 1 hr and 15 mins from where I live. There is a dealer 15 mins from my house that I had visited twice but because of the personal service I was more than willing to drive the extra 1 hr each way. My salesman was Mark and I'd recommend him to anyone. I also did get a chjance to chat with the other salesmen and they all seemed very freindly and personable. More

I live in the Hartford Springfield area and without question, the purchase of my C-9 was a very positive experience. I did the entire transaction on the phone and found the dealership to be knowlegeabl question, the purchase of my C-9 was a very positive experience. I did the entire transaction on the phone and found the dealership to be knowlegeable, professional and extremely honorable. Mark's delivery was exceptional. I have bought over 25 new cars in the past and this delivery was one of the best and most complete I have experienced. I have owned numerous Lexuses, Acuras,and Nissons and I must say this vehicle is one of the best riding vehicles I have owned. The ride is very similar to my wife's Lexus GX 470 and actually has more technology and comfort features. Jessie was exceptional in the negotiation process and is a true man of his word. There were no games played and he had aspecific price and deal for me within minutes. It was well worth driving almost two hours to pick up the car. Sometimes you must travel a bit for a much better value with total quality and professionalism as well as with money saved. There is no question that I would recommend my friends to buy their Mazdas at North End Mazda from Jessie and Mark. More

I bought my brand new Mazda 3 from North End because they were friendly and completely honest with me from the first phone call and the moment i walked in the door to the time the deal was done and i drove o were friendly and completely honest with me from the first phone call and the moment i walked in the door to the time the deal was done and i drove off the lot. Their price was more than fair and competitive. Since then i have had great service from the Service and Parts departments. Great job by all! Keep up the good work! More

Bought a 2010 Mazda 3 from North End Mazda. Everything was going great until after I pickup the car. I called service to schedule my first oil change. I had between 6k-7k miles. The guy that answer the ph was going great until after I pickup the car. I called service to schedule my first oil change. I had between 6k-7k miles. The guy that answer the phone was nice for the first five to ten seconds. He told me that I'm 3 times over on miles and my warranty is voided on my car because of that. And I would have to pay out of pocket for anything that goes wrong with the powertrain. When I figure I was not getting anywhere with this guy I then ask him to speak with the General MAnager. He quickly answer back 'He's not excepting any calls right now' and hung up on me. Now I have been working in commercial service for about 8 years and if anybody treated an customer like this they would be in the unemployment line. I recomend to anyone to not got to North End Motors in Lunenburg MA. More