North End Mazda

I purchased a Mazda 3 in 2/09. It was my first Mazda and I can assure you it will not be my last. Great car. The experience I have had at North End Mazda has been outstanding. From day one I was treated as I can assure you it will not be my last. Great car. The experience I have had at North End Mazda has been outstanding. From day one I was treated as a person not a number. The sales person I dealt with has since retired. His name was Frank, great guy. The service manager, Roger, will do anything he can to make you a happy. I have dealt with many service departments and always had to fight to get my car fixed right. Not here. Best service department I have ever dealt with. The manager, Roger, and his crew are top notch in every way. More

A couple weeks ago I went in for my 15k service. I arrived shortly before 8am - Roger had all my paperwork & the loaner car ready to go. I was out of there within 5 min. Car was ready ahead of the e arrived shortly before 8am - Roger had all my paperwork & the loaner car ready to go. I was out of there within 5 min. Car was ready ahead of the estimated time, and it was washed - nice! On the way home from vacation this past Tuesday we blew a tire (thanks Connecticut....). I called Roger to give him a heads up that I'd be by in the morning for a new tire. I dropped in @ 8am and they had the tire in stock and got my car right in. I was out of there within an hour. With both instances service is on-time and done right the first time. The prices are fair and the staff is honest. The customer service can't be beat. I recently moved an hour away but I still bring my car to North End Mazda because I know that's where I'll get the best service. More

Roger in service is always friendly and courteous. The dealings I have had with the sales and service staff make me feel like a valued customer. Employees I've dealt with over the years always remember w dealings I have had with the sales and service staff make me feel like a valued customer. Employees I've dealt with over the years always remember who I am and give a friendly nod or wave when they see you. More

Jason went above and beyond what I expected in looking for a used car. He asked several questions initially about what I wanted. He found EXACTLY what I was looking for, and then some. Jason explained for a used car. He asked several questions initially about what I wanted. He found EXACTLY what I was looking for, and then some. Jason explained the CPO (which was a HUGE selling feature)and he worked with me to achieve a price that I could afford. Bottom line, I got the car that was #1 on my list and I feel that I got a terrific deal with no strings attached. Jason and Jesse (manager) were pleasant to deal with and I will highly recommend North End Mazda to anyone! Thanks! Jillian Jowders More

I'm on my third Mazda. The people who work at North End have always been outstanding, professional, and fair. Roger & the rest of the service crew got me to 200,000 miles on my Protoge, and now I've just h have always been outstanding, professional, and fair. Roger & the rest of the service crew got me to 200,000 miles on my Protoge, and now I've just had my first oil change with my new Mazda 6. I feel as if I get the royal treatment every time I get my car checked! More

I went in for a routine oil change. When I cgot there, I had a couple of extra questions (tail light had gone out since making the appt; tires sounded funny). Roger took care of everything -even the "surpri had a couple of extra questions (tail light had gone out since making the appt; tires sounded funny). Roger took care of everything -even the "surprises" I'd brought with me. He offered a loaner since my extras would take longer than an hour to fix. Everything was ready before the appointed hour - including a surprise for me as he had the vehicle all washed and shined. I know Roger has a team working with him, so thanks to those guys too! More

Bought a Mazda 5 from this dealer a couple of years ago and I always bring the car in for service. Roger is great! He is nice and always has a smile. The service is very good and my car always drives great and I always bring the car in for service. Roger is great! He is nice and always has a smile. The service is very good and my car always drives great after a service appointment. Very good dealer and I would recommend anytime! More

I got my CX7 last September at NorthEnd and its one of the best decisions i've made! Everyone, especially ROGER, is so friendly and polite that i just can't help but recommend everyone i know to go there the best decisions i've made! Everyone, especially ROGER, is so friendly and polite that i just can't help but recommend everyone i know to go there because of their professionalism and helpfullness. They work with you and accommodate to your specific needs. They are the Mazda/Subaru dream team!! More

The Mazda service department works extremely hard to get what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stoc what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stock but called around and had it there by the end of the day. I was not going to make it before they closed and they didnt mind at all, they said we will be here. Not alot of places would do that. I couldnt thank them enough!!!!!! More

Roger is great!! Ive worked with other Service Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable from phone calls to face to face contact. He knows that I have a tight work scheduled and is always willing to accommodate me in any way possible, even if that means staying later if I cant quite make it to the dealership before 5pm. Roger is always willing to go the extra mile to make a customer happy, and I know he's gone many miles for me because I'm probably his pickiest customer!! Roger is an asset to the already wonderful team at North End Mazda. Its always been a pleasure to work with North End and I always recommend it. Thanks!! More