North End Mazda

I just wanted to share my thoughts & feelings about the positive experience that I had during my recent purchase of a new Mazda 6 at North End Mazda. From the moment that I met Wayne Brown, my Sales C the positive experience that I had during my recent purchase of a new Mazda 6 at North End Mazda. From the moment that I met Wayne Brown, my Sales Consultant, to picking up my new vehicle, I felt that Wayne sincerely cared about my situation. He did a thorough needs assessment with me, explained in detail the features of each car, was very selfless in the amount of time that he spent with me on arriving at a very attractive pricing package (absolutely NO pressure!) but, most importantly, treated me with respect and honesty. When I picked up my new vehicle, he went through each and every feature with me so that I was comfortable with all of the settings - his product knowledge is very impressive. He introduced me to the North End service team, scheduled my first oil change at no charge, and has followed up with me several times to make sure that I was enjoying my Mazda 6 as well as answering any new questions that I might have about its features. I have purchased many new cars over the years and for the most part, found the car buying experience to be quite negative. This has been without a doubt the finest treatment that I have ever received from an auto dealer and its sales force. I have been and will continue to recommend Wayne Brown and North End Mazda to anybody that is in the market for a positive, no hassle car buying experience!! More

I bought my car in December 2012 (2010 Mazda 3). The sales people are extremely helpful (no pressure) and will work with you with any questions you may have. The Service Dept. is wonderful. Very frien sales people are extremely helpful (no pressure) and will work with you with any questions you may have. The Service Dept. is wonderful. Very friendly people and everything is taken care of as requested and if they find something you had not mentioned, will bring it to your attention. A wonderful dealership and I would certainly recommend North End Mazda to anyone looking for a great car and great service~ More

Mark was great to work with and didn't feel any pressure to buy!!! He is always willing to help after the sale as well. I have had other dealerships close the deal and forget you and that doesn't pressure to buy!!! He is always willing to help after the sale as well. I have had other dealerships close the deal and forget you and that doesn't happen with Mark. Worked to get me the right car at the right price. More

I have bought a number of cars from other dealers over the years but I have to say that this purchase by far was the easiest and the least stressful. They offered me a fair trade in for my other vehicle a the years but I have to say that this purchase by far was the easiest and the least stressful. They offered me a fair trade in for my other vehicle and got me a great APR for my new car. I have no doubt that I will do business with this dealer again. More

Mazda Mark Atkinson Lunenburg Mazda sales Mazda Mark Atkinson Lunenburg Mazda sales Representative In our search for a new car, my wife an I looked at 4 dealerships across both Maryland a Mazda Mark Atkinson Lunenburg Mazda sales Representative In our search for a new car, my wife an I looked at 4 dealerships across both Maryland and Massachusetts. Using only the internet and a cell phone we were able to close a deal with Mark Atkinson with terrific results. Due to Mark’s timely response to all our questions, we purchased a 2014 CX5 in a matter of days. We were thrilled with the impeccable service. He went above and beyond to get exactly what we wanted. We could not ask for more. We purchased a great car from a terrific salesman that represented your company so well. We look forward to a continued relationship with North End Mazda Lunenburg. Sincerely Roger and Mary Tremendously Satisfied 1st Time Customers More

Between me and my husband this makes our 5th purchase from Northend Mazda. The Mazda brand is by far the best we have ever owned but Northend is also by far the best dealer also. They go above and beyond from Northend Mazda. The Mazda brand is by far the best we have ever owned but Northend is also by far the best dealer also. They go above and beyond to help you find a vehicle to meet your needs and then they take it a step further and give as much help with financials as possible. When you work with them they treat you like well-loved family. They never hard sell. It took me nearly a month and 3 test drives to finally decide to buy and they never pressured me. My hesitation had nothing to do with brand name but everything with my worries about having a teen driving in the near future and wanting to do what is best for that situation. When I had questions, there was always someone available to answer via phone or e-mail. I got a great deal on my trade in (which I bought from them) and absolutely love my new 3 hatchback. I cannot recommend these guys enough!! More

I just purchased a 2013 Mazda 3 i-touring and it is amazing! I went in the day I purchased my car not planning on buying that day but because of the great service I recieved from Mark and him going abo amazing! I went in the day I purchased my car not planning on buying that day but because of the great service I recieved from Mark and him going above and beyond to get me the exact car I wanted it was an easy decision to make! I would recommend this dealership as well as Mark to anyone! Great place! More

We had a wonderful experience here with Wayne! A great environment with no pressure to buy and confidence in their cars. We will definitely be back for our next car! Thanks again! environment with no pressure to buy and confidence in their cars. We will definitely be back for our next car! Thanks again! More

Went to several dealers before North End Mazda and and was very unhappy with their ways of making me wait around for long perionds of time while my salesman disappeared, my questions answered with a ser was very unhappy with their ways of making me wait around for long perionds of time while my salesman disappeared, my questions answered with a series of statements that never really gave me an answer or addressed my concerns. Not willing to find the color and style I was looking for in their models - only wanted me to take what was on their lot. My salesman at North End Mazda did not push me, stall me or try to sell me something I didn't really want. He listened to me, was patient, informative and respectful. Going outside his dealership to find me what I really wanted. This is not my first new car over the years but it is the FIRST time I have purchased my new car and walked away LOVING my car, my salesman and this dealership. More

If your looking for superior customer service with a car dealer who has integrity, Wayne Brown is your man. I bought my Miata a year ago right before I moved out of state and he helped me get VIP treatment dealer who has integrity, Wayne Brown is your man. I bought my Miata a year ago right before I moved out of state and he helped me get VIP treatment at a Mazda dealer where I now live. He continues to provide customer support going above and beyond expectations. I love my MX5 and I am so grateful to have impeccable service. More