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North County GMC
Escondido, CA
67 Reviews
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67 Reviews of North County GMC
January 12, 2025
My overall experience at this dealership was one of the most under whelming I've ever experienced at North County GMC Cadillac. I've purchased vehicles there before and this time I did not feel I was being most under whelming I've ever experienced at North County GMC Cadillac. I've purchased vehicles there before and this time I did not feel I was being accommodated or experiencing good customer service while there. My first sales person was condescending and talked me out of being a motivated Buyer and purchasing a vehicle while while at the dealership . After speaking to sales manager a couple of days later via phone, I went through with my purchase. When I went to pick up my vehicle that I purchased online, I didn't recieve salutations, friendly smiles or acknowledgment from the staff aside from the direct person (Karla Leyva) who was delivering my vehicle to me. She was attentative, friendly and not working in hast to get me out the door. Karla is a great asset to the dealership and should be recongnized by her dealership for her positive contribution to the company. More
by Josemarquez
Employees Worked With
Brian Grant, Karla Leyva
December 23, 2024
Bill, Ray, and their team did an amazing job providing us with no pressure options. Together they worked seamlessly to ensure we got what we wanted. I was impressed by their professionalism and knowledge. with no pressure options. Together they worked seamlessly to ensure we got what we wanted. I was impressed by their professionalism and knowledge. More
by AEB
Employees Worked With
William Bright
October 27, 2024
I had an appointment for a simple oil change and general maintenance check up ,recalls ,updates etc… I arrived at 2 and 4 hours later nobody had a clue where my truck was or paperwork.service advisors didn’ maintenance check up ,recalls ,updates etc… I arrived at 2 and 4 hours later nobody had a clue where my truck was or paperwork.service advisors didn’t seem to care or were being very friendly.don’t care attitude.not very usual for this dealership.didn’t offered me any suggestions for my next service,I had to ask for my rewards gmc app to be add it .basically I was doing their job ,I had to ask for everything even at closing time . More
by FE Henao R
Employees Worked With
The 3 service advisors .2 males one female
September 08, 2024
Relaxed and no pressure during the whole shopping/buying experience. Bill Bright was able to answer my questions and even allowed for me to make sure the truck I purchased was able to fit in my garage befor experience. Bill Bright was able to answer my questions and even allowed for me to make sure the truck I purchased was able to fit in my garage before signing the contract. More
by Mike.Schacht
Employees Worked With
William Bright
April 09, 2024
Best dealer I’ve been to Yazmin was my sales women she was knowledgeable about the vehicle I purchased I was in and out with no hassle the manager and finance person were also great was knowledgeable about the vehicle I purchased I was in and out with no hassle the manager and finance person were also great More
by ildefonsoflores2
Employees Worked With
Yazmin Leyva
January 26, 2024
I was contacted by North County GMC and I explained to the that I am not quite ready to make the drive to purchase a car yet. They have been keeping in touch with me. I will be contacting them when I am the that I am not quite ready to make the drive to purchase a car yet. They have been keeping in touch with me. I will be contacting them when I am ready to begin seriously looking for a car. More
by nuf
Employees Worked With
Anthony Aguon
December 11, 2023
Great low pressure dealership that didn’t try to oversell me. Brian from sales listened to my needs and sold me a nicely equipped GMC Sierra SLT with all the stuff I needed and nothing I didn’t. And an amazi me. Brian from sales listened to my needs and sold me a nicely equipped GMC Sierra SLT with all the stuff I needed and nothing I didn’t. And an amazing price thanks to a big dealer discount and tons of rebates. Brian, Jay, and David all wanted to get me the best price and didn’t try to push unneeded equipment or services on me. Highly recommended from a sales perspective. More
by Joe Peters
Employees Worked With
Brian Grant
