North Bay Ford

Great customer service! Easy to work with. There was no pressure from the salesperson. Recommend! Easy to work with. There was no pressure from the salesperson. Recommend! More

Got 2 cars from them Mach e and f150 Lightning. No dealer markup or surprises. Honest appraisal and helpful delivery. These were hard to get items but they managed to get them delivered early! No dealer markup or surprises. Honest appraisal and helpful delivery. These were hard to get items but they managed to get them delivered early! More

This dealership is so different from all others that it is hard to believe it is actually a dealership. Very few cars to view or test drive, hard to find the entry, no flash. But the staff are very friendl is hard to believe it is actually a dealership. Very few cars to view or test drive, hard to find the entry, no flash. But the staff are very friendly, there are no pressure tactics from the sales team, and they are very straightforward about the price of the vehicle. Selling vehicles at MSRP with no dealer markup is a rarity these days and greatly appreciated. More

Told me I was preaproved still didn’t get a car. Was a complete waste of time Was a complete waste of time More

North Bay Ford has great customer service. I was very happy with the work that was done on my F150. I was very happy with the work that was done on my F150. More

The showroom is in poor shape, could use a major face lift, but they sold me a Bronco at MSRP. No dealer up-charges, and found me a good financing. lift, but they sold me a Bronco at MSRP. No dealer up-charges, and found me a good financing. More

All I can say to North Bay Ford is this team is AWESOME! They care for their clients and don’t give you crazy prices and markups like other dealership does. They made my car purchasing very efficient and ex They care for their clients and don’t give you crazy prices and markups like other dealership does. They made my car purchasing very efficient and exciting experience! I would definitely recommend this branch to my people. ☺️ continue the great job! More

This dealership is disgusting. The “waiting area” has filthy walls with holes and paint missing. The “white” blinds were gray from dust and dirt. I felt like we were going to get sick just sitting in the filthy walls with holes and paint missing. The “white” blinds were gray from dust and dirt. I felt like we were going to get sick just sitting in there. The “miscommunication” between the service guy and the tech caused us to be there longer than they promised. Then there was the oil spill that they “didn’t clean up” and now there is oil all over my driveway and garage. I had to go back for them to clean up their mess in my engine. The service guy said he would get back to me the following day about how they were going to remedy the situation they caused in my driveway/garage and never did (of course). This place is trash and I will not be going back. Such a horrible experience. More

North Bay Ford always takes great care of my 17 Ford Explorer, Wayne the service manager stayed in contact with me… Nice Job North Bay Ford… RJM Explorer, Wayne the service manager stayed in contact with me… Nice Job North Bay Ford… RJM More

I had a scheduled appointment for 1pm and told them I would be waiting there and it took them 2 hours to finish. Otherwise they did the requested service and even washed and vacuumed my truck. Very frie would be waiting there and it took them 2 hours to finish. Otherwise they did the requested service and even washed and vacuumed my truck. Very friendly and courteous. More