North Bay Ford

The sales man was very nice and informative. Had a vast knowledge of the car. The paperwork was quick and efficient. I showed up at 3:30pm on a Sunday. Test drove the car, completed the paper Had a vast knowledge of the car. The paperwork was quick and efficient. I showed up at 3:30pm on a Sunday. Test drove the car, completed the paperwork for my trade in, signed all the purchase paperwork and was on my way home before 6:00pm. I appreciated everyone staying late for me. More

Good local dealership. Our sales person Luis is a good guy. Efficient office work with the documents. Our sales person Luis is a good guy. Efficient office work with the documents. More

Salesman was willing to work with me to get me out with a new vehicle. I had a specific one in mind and he was able to make it work. new vehicle. I had a specific one in mind and he was able to make it work. More

I called 12/15 and made an appointment to drop off my work truck on 12/22 to have rear brakes done and AC checked. When I dropped it off I was told it would be looked at on Tuesday 12/26 I called to chec work truck on 12/22 to have rear brakes done and AC checked. When I dropped it off I was told it would be looked at on Tuesday 12/26 I called to check status on 12/29...a week later had not even been looked at yet! This is not the first time this has happened but it will be the last. I will NEVER bring them a vehicle to service again More

The salesperson (Imad) and the support staff were extremely easy and comfortable to work with. They were transparent and straight forward in the pricing negotiations. They worked diligently to obtain extremely easy and comfortable to work with. They were transparent and straight forward in the pricing negotiations. They worked diligently to obtain the best loan financing. More

My 22yr. Ranger had several issue and your service team provided excellent support in addressing these problems. Truck runs great looks good. Thanks to all in Ranger had several issue and your service team provided excellent support in addressing these problems. Truck runs great looks good. Thanks to all involved. Mark Dahlberg More

Marcus was one of the best sales advisors! I always dread taking my car in and am often intimidated by the experience, but Marcus is an honest and skilled professional which is a breath of fre I always dread taking my car in and am often intimidated by the experience, but Marcus is an honest and skilled professional which is a breath of fresh air, and leads to a much appreciated experience! Cars are investments and it's helpful to have a trusted shop to take them to. More

They never return your calls. You must keep trying back. In person works best. I met face to face and I’m still struggling to get in there. You must keep trying back. In person works best. I met face to face and I’m still struggling to get in there. More

This is the best dealership I have ever dealt with. Mauricio orchestrated the entire event from test drive to money on the table; he was knowledgeable, patient, congenial and fair (great price). He a Mauricio orchestrated the entire event from test drive to money on the table; he was knowledgeable, patient, congenial and fair (great price). He also went to extraordinary lengths to find and secure the model I wanted. In the end I walked away with an beautiful Bronco - happy and smug. More

Great experience working with Wayne and the staff. . Now hopefully Ford will treat their customers the same way and fix the battery issues plaguing the F150 Lightning owners in a timely fashion.. My 16 . Now hopefully Ford will treat their customers the same way and fix the battery issues plaguing the F150 Lightning owners in a timely fashion.. My 160 miles of range is extremely frustrating after a 100k purchase.. More