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North Bay Ford

Santa Cruz, CA

4.5
64 Reviews
Welcome to North Bay Ford! At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1999 Soquel Ave

Santa Cruz, CA

95062

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Showing 64 reviews

February 01, 2025

Excellent customer service. The communication was flawless. Very pleasurable to work with. Not pushy at all. More

by rob.w.pedersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Friendly, and “customer service” focused. Work well as a supportive team to make the sales process painless and efficient, for a “complete” and positive experience. More

by kc_costa_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imad Mashni
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Luis and Victor were both very easy to work with through the whole process. They made the experience great. More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Kind, welcoming staff made us feel supported in our decision without pressure or up selling. Fantastic experience! More

by rj.sullivan326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imad Mashni
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Tony was very friendly, helpful and attentive. If you’re looking to purchase a Ford, come to North Bay Ford in Santa Cruz! More

by grant29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony O’Doherty
December 13, 2024

Great customer service! Really made purchasing a vehicle easy! Staff was very friendly and welcoming! More

by Michaelcosta16125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
November 30, 2024

Both Morgan and Mauricio took such good care of me as I was looking for a used car that met my life style. They were very kind and personable and I am so pleased with my vehicle. You can trust that these t More

by hmtrowbridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Monticue
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

It was a great experience for me at ford dealership I would recommend to friends and family More

by garciajr1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Monticue
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Back in 2021 I bought a 2020 Ford Escape from North Bay Ford and I also got a maintenance contract with them about six months later I moved out of Santa Cruz to Brentwood but I still kept coming to North B More

by Beaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (MC) Five Stars
November 08, 2024

Great salesman with customer service! Love his energy, smile, knowledge, easy going & open minded. Great Communication ⭐️⭐️⭐️⭐️⭐️ More

by viviana80cornejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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