North Bay Ford
Santa Cruz, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 55 reviews
Great salesman with customer service! Love his energy, smile, knowledge, easy going & open minded. Great Communication ⭐️⭐️⭐️⭐️⭐️ Love his energy, smile, knowledge, easy going & open minded. Great Communication ⭐️⭐️⭐️⭐️⭐️ More
North Bay Ford is a great dealership, with great buying experience. Appreciate the laid back approach. Thank you. experience. Appreciate the laid back approach. Thank you. More
Very pleasant experience compared to previous purchase at a Ford dealership; although the finance part of a car purchase is never fun, I appreciated not actually feeling as if I was being taken advantage of a Ford dealership; although the finance part of a car purchase is never fun, I appreciated not actually feeling as if I was being taken advantage of as a woman More
The sales man was very nice and informative. Had a vast knowledge of the car. The paperwork was quick and efficient. I showed up at 3:30pm on a Sunday. Test drove the car, completed the paper Had a vast knowledge of the car. The paperwork was quick and efficient. I showed up at 3:30pm on a Sunday. Test drove the car, completed the paperwork for my trade in, signed all the purchase paperwork and was on my way home before 6:00pm. I appreciated everyone staying late for me. More
Good local dealership. Our sales person Luis is a good guy. Efficient office work with the documents. Our sales person Luis is a good guy. Efficient office work with the documents. More
Salesman was willing to work with me to get me out with a new vehicle. I had a specific one in mind and he was able to make it work. new vehicle. I had a specific one in mind and he was able to make it work. More
I called 12/15 and made an appointment to drop off my work truck on 12/22 to have rear brakes done and AC checked. When I dropped it off I was told it would be looked at on Tuesday 12/26 I called to chec work truck on 12/22 to have rear brakes done and AC checked. When I dropped it off I was told it would be looked at on Tuesday 12/26 I called to check status on 12/29...a week later had not even been looked at yet! This is not the first time this has happened but it will be the last. I will NEVER bring them a vehicle to service again More
The salesperson (Imad) and the support staff were extremely easy and comfortable to work with. They were transparent and straight forward in the pricing negotiations. They worked diligently to obtain extremely easy and comfortable to work with. They were transparent and straight forward in the pricing negotiations. They worked diligently to obtain the best loan financing. More
My 22yr. Ranger had several issue and your service team provided excellent support in addressing these problems. Truck runs great looks good. Thanks to all in Ranger had several issue and your service team provided excellent support in addressing these problems. Truck runs great looks good. Thanks to all involved. Mark Dahlberg More
Marcus was one of the best sales advisors! I always dread taking my car in and am often intimidated by the experience, but Marcus is an honest and skilled professional which is a breath of fre I always dread taking my car in and am often intimidated by the experience, but Marcus is an honest and skilled professional which is a breath of fresh air, and leads to a much appreciated experience! Cars are investments and it's helpful to have a trusted shop to take them to. More