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North Bay Ford

Santa Cruz, CA

4.2
55 Reviews
Welcome to North Bay Ford! At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1999 Soquel Ave

Santa Cruz, CA

95062

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Showing 55 reviews

November 08, 2024

Great salesman with customer service! Love his energy, smile, knowledge, easy going & open minded. Great Communication ⭐️⭐️⭐️⭐️⭐️ More

by viviana80cornejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

North Bay Ford is a great dealership, with great buying experience. Appreciate the laid back approach. Thank you. More

by dustinjs55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Buoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Restrepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Monticue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imad Mashni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Very pleasant experience compared to previous purchase at a Ford dealership; although the finance part of a car purchase is never fun, I appreciated not actually feeling as if I was being taken advantage of More

by msmosley143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
October 17, 2024

The sales man was very nice and informative. Had a vast knowledge of the car. The paperwork was quick and efficient. I showed up at 3:30pm on a Sunday. Test drove the car, completed the paper More

by dw169
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imad Mashni
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Good local dealership. Our sales person Luis is a good guy. Efficient office work with the documents. More

by mcalpine.johnp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Salesman was willing to work with me to get me out with a new vehicle. I had a specific one in mind and he was able to make it work. More

by ljolson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kali Denicore
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

I called 12/15 and made an appointment to drop off my work truck on 12/22 to have rear brakes done and AC checked. When I dropped it off I was told it would be looked at on Tuesday 12/26 I called to chec More

by bbettar
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela
October 10, 2023

The salesperson (Imad) and the support staff were extremely easy and comfortable to work with. They were transparent and straight forward in the pricing negotiations. They worked diligently to obtain More

by Ray Pereyra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imad (Salesperson) and Maurico (Finance)
August 17, 2023

My 22yr. Ranger had several issue and your service team provided excellent support in addressing these problems. Truck runs great looks good. Thanks to all in More

by mark.dahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Sch, Mike Rodger
July 11, 2023

Marcus was one of the best sales advisors! I always dread taking my car in and am often intimidated by the experience, but Marcus is an honest and skilled professional which is a breath of fre More

by daniellegoss11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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