Norris Ford
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 335 reviews
Long time Norris Ford Customer (9+ years) and just traded in my 2011 Edge for 2020 Explorer. Great experience as usual. Jason, Tyler, and Will made everything easy. Additionally all were following CDC guidel in my 2011 Edge for 2020 Explorer. Great experience as usual. Jason, Tyler, and Will made everything easy. Additionally all were following CDC guidelines on masks etc. Will for sure continue to be a customer. More
I want to thank Jason Catanzariti Sales Consultant and Tyler Smith General Sales Manager, for all their assistance and help, it making this happen for me. and making me a very happy. They deserve five sta Tyler Smith General Sales Manager, for all their assistance and help, it making this happen for me. and making me a very happy. They deserve five stars for all their caring and making a customer feel welcome and that it was hope to get want i WANTED. thank you Jason AND Tyler AND god b Less you both FROM my HEART More
Car buying is stressful enough. But, to have to do it because your car was totaled is even more stressful. Gary Parsons at Norris Ford was very transparent in how the process worked. I was able to get th because your car was totaled is even more stressful. Gary Parsons at Norris Ford was very transparent in how the process worked. I was able to get the car I wanted for the monthly payment I wanted. Love the car and I recommend seeing Gary. More
Excellent Customer Service I am the owner of M & N Professional Concrete. I called Norris and spoke with Stu. I explained what I was looking for in a work truck. He got me info I am the owner of M & N Professional Concrete. I called Norris and spoke with Stu. I explained what I was looking for in a work truck. He got me info on what I had requested along with a quote within a very short period of time. I provided him the info which he requested and in just a short time, he called to say everything was good and that the truck was getting cleaned up and would be ready for pick up shortly. I was driving it off the lot a few hours from when I had originally reached out to him. Very professional and seamless transaction. He informed me that in the future, he could have it delivered to me so I wouldn't even have to come in to the dealership. That is service. I plan to purchase all my fleet trucks from Stu at Norris. More
I just purchased my new truck and had no problems working with Jason Catanzariti. He took the time to answer my questions and address my concerns so the process was seamless. After purchasing my vehicle, Jas with Jason Catanzariti. He took the time to answer my questions and address my concerns so the process was seamless. After purchasing my vehicle, Jason went over all the techie stuff and helped me with pairing my phone. Great customer service on his part. I got exactly what I wanted and what I expected. No surprises! More
Hassle Free This is the second time I have purchased a vehicle from Norris Ford. The Norris team was professional and afford a buying experience that was free fr This is the second time I have purchased a vehicle from Norris Ford. The Norris team was professional and afford a buying experience that was free from pressure to buy and nearly stress-free. I would highly recommend this dealership to anyone looking to purchase a vehicle. Thanks to the Norris team. More
service The service was great from my e-mail to my purchase. Jason Catanzariti and the team were great. I could not have asked for more. The service was great from my e-mail to my purchase. Jason Catanzariti and the team were great. I could not have asked for more. More
visited mon.2/3/2020.to purchase a Ford Ranger couldnt work out a deal was treated very nice and with respect the whole time.it was a shame we could not work out a deal it would of been nice to be part of work out a deal was treated very nice and with respect the whole time.it was a shame we could not work out a deal it would of been nice to be part of the Norris family Thanks Don Miller More
Had a Service issue with the heat in my F150. Work with Heather my service advisor. She worked tirelessly and did everything in her power to make my experience a pleasant one have everything fixed and work Heather my service advisor. She worked tirelessly and did everything in her power to make my experience a pleasant one have everything fixed and working properly. Could not have asked for any better service would definitely recommend them again will always go back to Norris for my service and try to get Heather awesome experience More