Norris Ford
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 335 reviews
I'm difficult customer, but I know what I want. Gary and others did a great job and I am very very happy with my new purchase. I/We are a FORD Family for sure. Love love love my new Explorer. Thank and others did a great job and I am very very happy with my new purchase. I/We are a FORD Family for sure. Love love love my new Explorer. Thank you all so much. More
All parties involved in this transaction were very helpful. Made sure I knew how all the bells and whistles worked before sending me on my way. helpful. Made sure I knew how all the bells and whistles worked before sending me on my way. More
My sales person is Stan Na he was very professional, polite and kind to me. This is my 4 car I purchased from Norris Ford and Stan is the best salesperson I have felt with. Over all I give high Mark's t polite and kind to me. This is my 4 car I purchased from Norris Ford and Stan is the best salesperson I have felt with. Over all I give high Mark's to Norris the entire stall top shelf no dust!!! More
Bottom line up front: Norris Ford and Gary Parsons were amazing to work with in buying a new car. We bought ended up buying a new Ford Explorer after weeks of shopping around. This was not the first ca amazing to work with in buying a new car. We bought ended up buying a new Ford Explorer after weeks of shopping around. This was not the first car I have ever bought. Normally, the process ends with me just settling on whichever dealership gives me the best deal. After shopping around for almost 2 weeks, visiting multiple dealerships, and honestly dealing with some of the worst dealerships I have ever dealt with in my entire life; we are extremely happy we went with Norris Ford. We had multiple dealership tell us to bring in our trades, and then give us inflated offers to get us to drive to their dealership, just for them to add in hidden fees, give us thousand less on our trades, and straight up lie to us about the price. Gary was very patient while we shopped around trying out different SUVs, and going to other dealerships. The original reason we didn't start with Norris was because they were about an hour from us, while all the other dealerships were relatively close. Norris Ford was extremely clean, people were actually wearing masks, and everyone we interacted with was extremely friendly. It reminded me of a mom and pop dealership, where they cared more about the people they were dealing with, rather than just make a sale, or being a cog in a machine. Plus, whenever Gary was up and about trying to get us the best deal, Stan Ma, who's desk was next to Gary's, was pleasant to talk with. You can tell a lot about a dealership when the sales team members are actually nice to one another, rather than trying to undercut each other. Ultimately, Gary was polite, professional, caring, and was extremely transparent on the prices. If you need or want a new car during these times, I highly suggest reaching out to Gary Parsons at Norris Ford. More
Richard Posko is professional, personable, and caring. I would recommend Norris Ford and Richard Posko to family and friends. He will work to make your experience memorable. would recommend Norris Ford and Richard Posko to family and friends. He will work to make your experience memorable. More
We visited the Ford Dealership on 901 Merritt Blvd. in Baltimore. Stan Ma helped us with the purchase of a new vehicle. Excellent, fast and courteous Service by Stan! Baltimore. Stan Ma helped us with the purchase of a new vehicle. Excellent, fast and courteous Service by Stan! More
It was an absolute pleasure to purchase my new Ford Explorer at Norris. Stan was my salesman and he made sure I found the vehicle that I wanted and got it at a good price.I would recommend Stan to anyo Explorer at Norris. Stan was my salesman and he made sure I found the vehicle that I wanted and got it at a good price.I would recommend Stan to anyone looking for a new Ford. More
I had a great buying experience at Norris Ford. Being a woman and recently widowed, I was very nervous about going car shopping but Gary Parsons was truly helpful, made me feel at ease and not pushy. I wo woman and recently widowed, I was very nervous about going car shopping but Gary Parsons was truly helpful, made me feel at ease and not pushy. I would definitely deal with Gary and Norris again. More
I had the best experience I've ever had at a dealership when Gary help me it made me feel at home I have panic attacks and I thought very good about the way they treated me and I did not feel like I was be when Gary help me it made me feel at home I have panic attacks and I thought very good about the way they treated me and I did not feel like I was be and Prussia or cheated in any way so thank you it was a great experience More
The salesman was Richard Posko. He was polite and very helpful. I would recommend Richard to any family or friend. Richard is a very hard worker. He worked with us until we got the price that we want it. helpful. I would recommend Richard to any family or friend. Richard is a very hard worker. He worked with us until we got the price that we want it. Thanks More