Norris Ford
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Had an absolute great experience buying my car there . Made me feel comfortable in my decision and explained everything in detail . Wilson Gilbert was a fantastic salesman made the experience great ! Made me feel comfortable in my decision and explained everything in detail . Wilson Gilbert was a fantastic salesman made the experience great ! More
Great experience! Stan Ma was great to work with. I look forward to doing business with Norris Ford in the future. Stan Ma was great to work with. I look forward to doing business with Norris Ford in the future. More
Fantastic service! Ordered a new car for my wife. Once it arrived, Stan had everything ready. Walked in the door, paperwork pre-completed and prepared. Tour of the new Ordered a new car for my wife. Once it arrived, Stan had everything ready. Walked in the door, paperwork pre-completed and prepared. Tour of the new car and all the new technology. Into finance, a bit more paperwork and out the door! I highly recommend Norris Ford and will be back in a few years for MY CAR. More
The team at Norris Ford are exceptional! ! Friendly, knowledgeable and easy to do business with. Highly recommend working with them for a car or truck purchase. Michael Fitzpatrick is a fan ! Friendly, knowledgeable and easy to do business with. Highly recommend working with them for a car or truck purchase. Michael Fitzpatrick is a fantastic General Sales Manager and Stan Ma is the most knowledgeable salesman I have ever met....a real pleasure to work with both of them!! More
I don't enjoy buying cars. It's often a difficult process and I feel like I'm always two steps behind. Well, Norris Ford (and, in particular, EJ Schlesinger), made shopping for It's often a difficult process and I feel like I'm always two steps behind. Well, Norris Ford (and, in particular, EJ Schlesinger), made shopping for--and buying--a new car much easier and more pleasant than usual. When you start looking for a car, every dealership that gets your info reaches out and tries to sell you something. I had some criteria in mind for different models. EJ was the first to send me actual information on the cars he had or could get, and he really listened to what I wanted. We communicated--at my pace--for more than a week until I was ready to come in for a test drive. By the time I got there, I knew what I wanted. We discussed various options at the dealership and the other staff were helpful and understanding as well. When it came time to choose various warranties and options, the team listened to my thoughts and concerns and instead of trying to give me a "hard sell" on anything, talked me through the advantages and costs for everything. I ended up with what I wanted. Norris Ford isn't the closest Ford dealership to my house, but I intend to keep using them for service as well. They demonstrated that they weren't just trying to make a sale, but to make me comfortable with the vehicle I purchased. More
The salesman Stan was fabulous to work with and everyone at the dealership was very friendly and courteous. We were offered coffee or water while we were waiting. at the dealership was very friendly and courteous. We were offered coffee or water while we were waiting. More
My salesman Elijah Schlesinger and the sales manager Brett Koopman at Norris Ford were awesome. They went above and beyond to make my shopping experience the best. I told them what I was looking for a Brett Koopman at Norris Ford were awesome. They went above and beyond to make my shopping experience the best. I told them what I was looking for and they found it and I had my new Mustang Mach-E within just a few days! If you are in the area stop in and ask for EJ, you won't regret it! More
Back in September, I ordered a Maverick through Norris. Everything on my order sheet was exactly to spec, and Tyler made my purchasing process as smooth and streamlined as possible. I would highly recommen Everything on my order sheet was exactly to spec, and Tyler made my purchasing process as smooth and streamlined as possible. I would highly recommend Tyler to any friends or family looking to purchase or order a vehicle in the future More
It was great to work with Tyler in Sales. He was very honest and helpful. I will definitely buy from him again. I purchase da new Ford Maverick and I love. Thanks again. Will was great in Fin He was very honest and helpful. I will definitely buy from him again. I purchase da new Ford Maverick and I love. Thanks again. Will was great in Finance. More