Norman Hyundai | Page 6

Radio deletes everything and has to be reloaded and the instrument display goes black and then comes back on and it includes the radio display you never know when you will have a lighted control panel or a instrument display goes black and then comes back on and it includes the radio display you never know when you will have a lighted control panel or a blackout and this has been happening since I got the car and the radio keeps canceling everything including phones that are loaded and changing the clock time and I was told it has to act up while I’m at service. I should’ve went ahead and went to the other dealership for my car. Since I’m just told I have 5 years or 60 thousand mile warranty to cover the issue but I’m not happy that I have to drive part of the time with a blackout control. Panel! The service people have been nice but it doesn’t change the frustration to have to keep programming the radio and not knowing when I will have a lighted control panel. Josh said he would research and see if there was a recall on the issue! More

My purchase wish Norman Hyundai was quick and effortless! Billy was fantastic to work with. Have been loving our new 2024 Santa Fe! We just took her to Colorado and couldn’t be more impressed. Thanks Hyundai Billy was fantastic to work with. Have been loving our new 2024 Santa Fe! We just took her to Colorado and couldn’t be more impressed. Thanks Hyundai! More

Billy did a great job of explaining all the options on the vehicle.. Billy did his best to meet the goals I put in place regarding how much I wanted to spend. the vehicle.. Billy did his best to meet the goals I put in place regarding how much I wanted to spend. More

I purchased a 2025 Santa Fe at Norman Hyundai. My salesperson was great, but not able to be there when I took delivery of the vehicle…that process was horrible. First off, the vehicle was not clea My salesperson was great, but not able to be there when I took delivery of the vehicle…that process was horrible. First off, the vehicle was not cleaned prior to delivery…the outside was washed, but the inside was not cleaned…dashboard had new car dust and lint all over it…inside door panels had fingerprint oils on them…front door mats were dirty…just wasn’t clean the way a brand new vehicle should be. I’ve purchased six brand new vehicles in my lifetime, and this one was the dirtiest ever delivered to me. My biggest issue was that no one took the time to show me the basics of operating the car…gave me the key fob and that was it…no instruction on how to start the vehicle, what all the safety features are (a lot which are on by default and can distract a new owner). I sat in the vehicle on the lot for almost 45 minutes before I felt comfortable driving away (FYI…saw the same thing the first day I walked on their lot…the person I was parked next to just purchased a Santa Fe, and told me she was trying to figure out how to operate the vehicle before leaving.). More

Excellent service, profesional employees. Felt very comfortable at the dealer plus they treat me very well Felt very comfortable at the dealer plus they treat me very well More

Best costumer service ever! I took my Kona which was under guarantee for a timing chain issue, fixed it in no time. I had first taken it to Hyundai in OKC at Bob Howard due to h I took my Kona which was under guarantee for a timing chain issue, fixed it in no time. I had first taken it to Hyundai in OKC at Bob Howard due to having openings sooner, and had the worst costumer service trying to tell me that the issue was not covered under guarantee and wanted to charge me almost 4k. Talked to Huyndai Norman; with Jerome Stark, and he was able not only to take my car but walk me through the whole process from diagnostics to guarantee coverage to loaner car. His communication was excellent and his honesty about what to expect and what the issues with the car were. They have won a customer here, I can not emphasize enough how thankful I am to Jerome and Hyndai Norman. My new to-go place for my car needs! More

I love Norman Hyundai, I have purchased vehicles from here for over 10 years now. They always go above and beyond. I Purchased my current vehicle a year ago and recently came in to help my niece purchase here for over 10 years now. They always go above and beyond. I Purchased my current vehicle a year ago and recently came in to help my niece purchase her very first car. The staff is so friendly and helpful. They really help us what we need at the best price! I have purchased four vehicles from them in the last 10 years. They are always my go to recommendation for anybody looking for a car! More

I went in today and had oil changed and tire pressure checked, warrenty work. My service advisor Jerome Stark answered all my questions in a kind and helpful manner. checked, warrenty work. My service advisor Jerome Stark answered all my questions in a kind and helpful manner. More

JT, Dray and Ryan were all extremely helpful in helping me with the purchase of my 2016 Hyundai Santa Fe Sport. I am very happy with the vehicle and would definitely recommend this dealership and team. -Su me with the purchase of my 2016 Hyundai Santa Fe Sport. I am very happy with the vehicle and would definitely recommend this dealership and team. -Susan M.😊 More

Cyndy is an amazing and knowledgeable sales lady . A manufacturer part was missing on my purchased vehicle and she knew immediately what to do to get it fixed before I signed any papers. Highly recom A manufacturer part was missing on my purchased vehicle and she knew immediately what to do to get it fixed before I signed any papers. Highly recommend this lady More