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Norman Hyundai

Norman, OK

4.6
139 Reviews
At Norman Hyundai, we believe in starting with "why." We aim to provide top-quality service to our customers, employees, and community. We are committed to being more than just a dealership-we're your partner in all things Hyundai. We're proud to serve and be a part of the Oklahoma community. We strive to provide our customers with outstanding service through courtesy and respect. That's how we treat family, and when you visit our showroom, you become a part of the Norman Hyundai family.
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591 North Interstate Drive

Norman, OK

73069

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Showing 139 reviews

March 16, 2024

Best car buying experience by far! Thank you Malachi & Genesis of Norman for providing excellent customer service and making this experience great!! More

by HHart001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi Strain
Mar 26, 2024 -

Norman Hyundai responded

Wow, we're so happy to hear that you had the best car buying experience ever! Malachi and Genesis at Norman Hyundai are indeed remarkable, and we're thrilled that they provided you with excellent customer service, making your experience great! Our team strives to go above and beyond to ensure our customers have a fantastic car buying journey, and it's always a pleasure to receive such positive feedback. Thank you for sharing your thoughts with us, and we can't wait to assist you with your future car buying needs! Servicing You and Nothing Your team at Norman Hyundai

March 15, 2024

Billy is so helpful and kind. I had the best experience with everyone I came across while there! More

by Momma8303
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Norman Hyundai responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Billy provided excellent service and made your visit to our dealership a pleasant one. Our team at Norman Hyundai takes pride in going above and beyond for our customers, and it's great to see that our efforts are appreciated. We aim to make every interaction with our customers as positive and enjoyable as possible, and we are delighted that your experience with everyone you came across at our dealership was great! We appreciate your business and look forward to serving you again soon. Please don't hesitate to contact us for any of your automotive needs. Servicing You and Nothing Else! Your team at Norman Hyundai

March 14, 2024

It was a great experience, very polite and helpful I would recommend him to others without question. He showed me all features on y car. Which was very helpful More

by maelee7857@gmail. Com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kern, Bryce Clements, Malachi Strain
Mar 14, 2024 -

Norman Hyundai responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great time with our team at Norman Hyundai. Our team takes pride in providing courteous and helpful service to all our customers. It's great to know that you feel confident in recommending us to others. We're glad that our team member was able to assist you in exploring all the features of your new car, and we hope you continue to enjoy your driving experience. Please don't hesitate to reach out if you have any further questions or concerns. We're always here to help in any way we can. Servicing You and Nothing Else! Your Team at Norman Hyundai

March 13, 2024

I appreciate the upfront pricing so that we knew what we were looking at ahead of time. More

by Brett6580
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi Strain
Mar 13, 2024 -

Norman Hyundai responded

Dear valued customer, Thank you for sharing your positive experience at Norman Hyundai with us! We are thrilled to hear that you appreciated our upfront pricing policy, providing you with complete transparency regarding the cost of our services. At Norman Hyundai, we understand that our customers' trust is essential, and we strive to maintain it by being honest and upfront in our dealings. We take great pride in providing our customers exceptional service, and your kind words are a testament to our efforts. Our team is dedicated to ensuring complete customer satisfaction by delivering quality workmanship and upholding our commitment to transparency and reliability. Thank you for choosing Norman Hyundai as your preferred dealership in Oklahoma. We are thrilled to see you driving a Jeep and look forward to serving you again. If you have any further automotive needs or concerns, please get in touch with us anytime. Sincerely, The Norman Hyundai Team P.S., for those searching for a reliable Hyundai dealership in the Oklahoma City area, Norman Hyundai is the place to be! With our upcoming brand-new state-of-the-art facilities, experienced technicians, and commitment to exceptional customer service, we are dedicated to providing a superior car-buying experience and our surrounding community!

March 13, 2024

Excellent sales. associate and quick response. Took time to arrange finance. Good team and friendly More

by Druss7196
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi Strain
Mar 13, 2024 -

Norman Hyundai responded

We're thrilled to hear that you had an excellent experience with our sales associate and that the team was quick to respond to your needs. At Norman Hyundai, we believe in providing exceptional customer service and making the car-buying process as seamless as possible. Our staff is dedicated to ensuring that you receive the best possible experience when purchasing a new car. It's great to know that our team took the time to arrange finance for you, as we understand how important it is to have a financing option that suits your needs. We appreciate you choosing Norman Hyundai for your car-buying needs, and we look forward to serving you again in the future. Thank you for your kind words, and we hope to see you soon! Servicing you and Nothing Else! Your team at Norman Hyundai

March 12, 2024

Billy Gruver is a great salesman, and I will come back if he is working. More

by aydensmommy3814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Norman Hyundai responded

Thank you for sharing your positive experience with Billy Gruver at Norman Hyundai! We're thrilled to hear that Billy provided you with exceptional service during your visit to our dealership. Your satisfaction is our top priority, and we're glad Billy exceeded your expectations. We appreciate your business and look forward to serving you again. Please don't hesitate to contact us with any further questions or concerns. Your team at Norman Hyundai is always available to assist you with all your car-buying and servicing needs. Servicing You and Nothing Else! Norman Hyundai

March 11, 2024

Solid place to get a new car. Be sure to see Malachi when you in! More

by Squiresjentry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi Strain
Mar 11, 2024 -

Norman Hyundai responded

Thank you for sharing your positive experience with Norman Hyundai! We are thrilled to hear you enjoyed purchasing a new car from us. We're glad that Malachi provided you with excellent service and helped make the car-buying experience pleasant. We appreciate your recommendation, and we look forward to serving you again in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

March 08, 2024

I was not looking forward to the process of car shopping but Tony made the experience quite easy. He did not pressure me in the slightest and that is what ultimately led to me purchasing a car with him. I w More

by lindecg0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Rose
Mar 08, 2024 -

Norman Hyundai responded

Thank you for taking the time to share your experience with us! We're glad Tony made your car-buying experience easy and pressure-free. At Norman Hyundai, we believe in providing our customers with a stress-free and enjoyable car-buying experience, and we're thrilled to hear that Tony's approach aligns with that philosophy. We appreciate your kind words and will be sure to pass them along to Tony. Thank you for choosing Norman Hyundai on the miles of cars, and we hope you enjoy your new vehicle! Serving You and Nothing Else! Your team at Norman Hyundai

February 18, 2024

Tony was super helpful. Went above and beyond for my family! He was knowledgeable about the car! He made sure to check in. 10 out of 10! More

by s_mills0891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Rose
Feb 19, 2024 -

Norman Hyundai responded

Thank you so much for choosing Norman Hyundai for your 2024 Hyundai Santa Fe purchase! We are thrilled to hear that Tony was able to provide you and your family with exceptional service. Our team takes pride in going above and beyond for our customers, and we are delighted to know that Tony's expertise and attentiveness made your car-buying experience a 10 out of 10! At Norman Hyundai, we believe that purchasing a new vehicle should be a stress-free and enjoyable experience, and we're glad that Tony made that possible for you. Our team of knowledgeable professionals is always available to answer any questions and provide you with the best car-buying experience possible. Thank you for your positive feedback; it means a lot to us. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help you. Congratulations on your new 2024 Hyundai Santa Fe! Once again, thank you for choosing Norman Hyundai, your locally owned and operated Hyundai dealership near Yukon. We appreciate your trust and look forward to serving you again soon. Servicing You and Nothing Else!

February 16, 2024

My family financed & traded a car and by the next morning, I returned it due to my income not matching what the new finance company had on their end (in my welcome call). It was different than what I More

by TL
Purchase Time
Recommend Dealer
No
Employees Worked With
Isaac, Jeff Grisham
Feb 16, 2024 -

Norman Hyundai responded

Thank you for bringing this to our attention. We apologize for the delay in returning your down payment check after you returned the car due to some issues with the financing. Our team has verified you signed the credit application with your stated income and you're responsible for misleading the dealership during this process. We understand that returning a vehicle to a dealership requires an inspection and a process to be followed before a check can be returned, and we are sorry if your expectations were not met. We regret any inconvenience this may have caused and want to assure you that we are working hard to improve our processes to ensure that delays like this do not occur in the future. We appreciate your patience and understanding during this time. Our team will review the situation to see where we can improve our processes. We value your business and hope to have the opportunity to serve you better in the future. If there is anything else that we can do for you, please do not hesitate to contact us. We're always here to help in any way we can. Sincerely, The team at Norman Hyundai