Norman Hyundai
Norman, OK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 139 reviews
I would rate my experience with Norman Hyundai as extremely disappointing and would give them zero stars if possible. I purchased a 2017 Infiniti QX50 from Norman Hyundai in Norman, Oklahoma, on Febr extremely disappointing and would give them zero stars if possible. I purchased a 2017 Infiniti QX50 from Norman Hyundai in Norman, Oklahoma, on February 24th, with Bart as my salesman. During the test drive, the Infinity seemed to run smoothly, and Bart assured me it had only one previous owner, an older couple who traded it in for a smaller vehicle. However, my experience quickly soured when Bart offered alcohol during the test drive and drank it while I was driving. Despite this unprofessional behavior, I proceeded with the purchase process. Shortly after purchasing the vehicle, issues began to arise. The tire pressure sensor light came on, revealing inconsistent tire pressure readings. Additionally, the engine started running rough, and upon inspection, it was found to be significantly low on oil. Despite being under warranty, Norman Hyundai advised against adding oil, claiming it would void the warranty. After seeking advice from another dealership, it was discovered that the engine had sludge and required replacement, costing $16,000 excluding labor. Further investigation revealed that Norman Hyundai had sold the same problematic Infinity to another customer without disclosing its issues. Efforts to resolve the situation with Norman Hyundai proved fruitless. Sales manager Jeff Grisham was unprofessional and uncooperative, denying any responsibility and even lying about previous interactions. Despite promises to rectify the situation, they failed to provide adequate solutions. Ultimately, the loan for the Infinity was not funded due to discrepancies, leading to the return of the vehicle to the dealership. However, Norman Hyundai breached the contract by selling my trade-in vehicle and mishandling the license plate, causing unnecessary inconvenience and frustration. In conclusion, my experience with Norman Hyundai was marred by deceit, incompetence, and disregard for customer satisfaction. I strongly advise against doing business with them, as their actions reflect a lack of integrity and professionalism. More
Great experience buying here from Malachi. Dude works hard to help and made the entire process easy and painless. Dude works hard to help and made the entire process easy and painless. More
Easy low pressure experience. No hassle. Easy paperwork. We liked our salesman Malachi and the sales manager, Randy Underwood. No hassle. Easy paperwork. We liked our salesman Malachi and the sales manager, Randy Underwood. More
Billy and Victoria went above and beyond to ensure my satisfaction. They listened to me and made sure I was happy with my selection. satisfaction. They listened to me and made sure I was happy with my selection. More
Great communication skills, friendly attitude, fast transaction. Will not hesitate to buy again from Norman Hyundai, and Billy is fantastic. Great pricing. Thank you. God bless America and Norman Hyun transaction. Will not hesitate to buy again from Norman Hyundai, and Billy is fantastic. Great pricing. Thank you. God bless America and Norman Hyundai! More
Came in to just look at cars and ended up leaving the dealership with a great deal. dealership with a great deal. More
Very friendly and professional, he knew his stuff. He got us a great price, it was where we needed to be monthly. He got us a great price, it was where we needed to be monthly. More
I recently had the pleasure of working with Ryan at Norman Hyundai and I couldn't be happier with my experience. From the moment I walked onto the lot, Ryan was friendly, knowledgeable, and attentive t Norman Hyundai and I couldn't be happier with my experience. From the moment I walked onto the lot, Ryan was friendly, knowledgeable, and attentive to my needs. He took the time to listen to my preferences and was able to find the perfect car for me within my budget. He provided expert advice and guidance throughout the entire process, making sure I was fully informed about all my options. Working with Ryan was a breeze and I never felt pressured or rushed into making a decision. He went above and beyond to ensure that I was satisfied with my purchase and even followed up with me after the sale to make sure everything was going smoothly. I highly recommend Ryan to anyone in the market for a new car. His professionalism, expertise, and exceptional customer service make him one of the best in the business. Thank you, Ryan, for making my car buying experience a positive one! More
billy and victoria were absolute allstars they had an answer and solution for all questions and concerns.. they conversed with us the entire time it felt like a family event with all the laughing and clo answer and solution for all questions and concerns.. they conversed with us the entire time it felt like a family event with all the laughing and clowning ..we sincerly appreciate the experience and would reccomend anyone to them looking for a new car More
Best experience I had at a dealership. I highly recommend Billy and Victoria top notch service. I highly recommend Billy and Victoria top notch service. More