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Norman Hyundai

Norman, OK

4.6
139 Reviews
At Norman Hyundai, we believe in starting with "why." We aim to provide top-quality service to our customers, employees, and community. We are committed to being more than just a dealership-we're your partner in all things Hyundai. We're proud to serve and be a part of the Oklahoma community. We strive to provide our customers with outstanding service through courtesy and respect. That's how we treat family, and when you visit our showroom, you become a part of the Norman Hyundai family.
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591 North Interstate Drive

Norman, OK

73069

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Showing 139 reviews

March 22, 2024

I would rate my experience with Norman Hyundai as extremely disappointing and would give them zero stars if possible. I purchased a 2017 Infiniti QX50 from Norman Hyundai in Norman, Oklahoma, on Febr More

by Charbuchholz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Grisham, Jeff Grisham, Quinn Alsup
Apr 19, 2024 -

Norman Hyundai responded

Our customers are our most important priority, so we are saddened to read of your disappointment with your experiences with Norman Hyundai. We are looking into your serious concerns regarding one of our salesmen because safety and ethics are a priority. We strive to provide the best customer experience, and that includes all aspects of your experience. We have also looked into your other claims related to the vehicle you purchased. Regarding functional issues with the car, we attempted to work with you. Still, you chose to take the car elsewhere after your brother, and you escalated your frustrations and caused a scene at the dealership. His was avoidable if emotions had remained calm. Our team worked with you on these issues. We kindly ask you to withhold your emotions from making false allegations online. The funding issue you raised was due to a misrepresentation on your credit application related to income not being fully disclosed. His was unfortunate. However, from our records, the matter has been resolved as you received your vehicle back, and the deal was unwound. This interaction certainly does not represent the level of service we pride ourselves on, and we will continue to focus on providing exceptional customer experiences. Servicing You and Nothing Else! Norman Hyundai

March 22, 2024

Great experience buying here from Malachi. Dude works hard to help and made the entire process easy and painless. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t catch his name, but the gentleman who handled the detailing kept me up to soled on where they were in it and regularly checked in with me. Kudos to that kind dude as well. , Malachi Strain
Mar 22, 2024 -

Norman Hyundai responded

We're thrilled you had a great experience purchasing your vehicle at Norman Hyundai! Malachi is an exceptional team member, and we're happy that he can make your car-buying process easy and painless. Our team takes pride in providing superior service and exceeding to satisfy our customers. Thank you for taking the time to share your positive feedback, and we hope you are enjoying your new vehicle! We are serving you and Nothing Else! Your team at Norman Hyundai

March 22, 2024

Easy low pressure experience. No hassle. Easy paperwork. We liked our salesman Malachi and the sales manager, Randy Underwood. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Underwood, Doug Kubier, Malachi Strain
Mar 22, 2024 -

Norman Hyundai responded

It's fantastic to hear you had such a smooth and stress-free experience at Norman Hyundai! Your local Norman Hyundai dealership near okc is happy to see you driving a Hyundai! We are pleased to hear that Malachi and Randy have made quite the impression with their professionalism and helpfulness. We're delighted that you found the process easy and hassle-free. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new ride! Servicing you and Nothing Else! Your team at Norman Hyundai

March 21, 2024

Billy and Victoria went above and beyond to ensure my satisfaction. They listened to me and made sure I was happy with my selection. More

by keciaferguson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in finance, and Victoria Sales trainee. Both outstanding
Mar 21, 2024 -

Norman Hyundai responded

At Norman Hyundai, customer satisfaction isn't just a goal; it's our commitment. We're thrilled to hear about your positive experience with Billy and Victoria. Their dedication to ensuring your satisfaction reflects our core values of attentive service and personalized care. Billy and Victoria epitomize our team's ethos of listening intently to our customers' needs and exceeding expectations. Your feedback reaffirms our belief that fostering genuine connections and understanding our customers' preferences are paramount to delivering exceptional service. We're delighted that Billy and Victoria could assist you in finding the perfect vehicle to meet your needs and ensure your happiness with your selection. Your satisfaction is our ultimate reward, and we're grateful for the opportunity to serve you. Thank you for choosing Norman Hyundai. We look forward to welcoming you back for all your automotive needs in the future. Servicing You and Nothing Else! Norman Hyundai Team

March 21, 2024

Great communication skills, friendly attitude, fast transaction. Will not hesitate to buy again from Norman Hyundai, and Billy is fantastic. Great pricing. Thank you. God bless America and Norman Hyun More

by Polart68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Norman Hyundai responded

Thank you for taking the time to share your wonderful experience with us at Norman Hyundai! We're delighted to hear that our team, especially Billy, provided you with exceptional service marked by excellent communication, a friendly attitude, and swift transaction. At Norman Hyundai, we strive to make the car-buying process as smooth and enjoyable as possible, and your feedback reinforces our efforts. We're thrilled you found our pricing competitive and were satisfied with your purchase. Your kind words and the sentiment of not hesitating to buy from us again mean the world. We're honored to have earned your trust and loyalty. On behalf of Billy and the entire team, thank you for choosing Norman Hyundai. We're grateful for your support and look forward to serving you again. Servicing You and Nothing Else! Your team at Norman Hyundai

March 21, 2024

Came in to just look at cars and ended up leaving the dealership with a great deal. More

by Jaidynjai3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Villarreal , Andrea Kern, Jeff Grisham
Mar 21, 2024 -

Norman Hyundai responded

Thank you for sharing your experience with us! We're thrilled you had an excellent car-buying experience at our dealership. Our team at Norman Hyundai is dedicated to providing exceptional service to our customers and ensuring their satisfaction. We're delighted you found a great deal and are happy with your purchase. Please don't hesitate to reach out with any questions or concerns. We look forward to serving you again in the future! Servicing You and Nothing Else! Your team at Norman Hyundai!

March 21, 2024

Very friendly and professional, he knew his stuff. He got us a great price, it was where we needed to be monthly. More

by lacad01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Villarreal
Mar 21, 2024 -

Norman Hyundai responded

Thank you for choosing us for your car-buying needs! We're thrilled to hear that our team member provided you with exceptional service, which resulted in a great price that met your monthly budget. Our team at Norman Hyundai is committed to helping our customers find their perfect car while providing a stress-free and enjoyable experience. We hope you're enjoying your new vehicle. Please don't hesitate to reach out with any questions or concerns. We look forward to serving you again in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

March 19, 2024

I recently had the pleasure of working with Ryan at Norman Hyundai and I couldn't be happier with my experience. From the moment I walked onto the lot, Ryan was friendly, knowledgeable, and attentive t More

by shs.joshuawest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Leger
Mar 19, 2024 -

Norman Hyundai responded

We're thrilled about your positive experience with Ryan at Norman Hyundai! Providing exceptional customer service is our top priority, and we're delighted that Ryan exceeded your expectations. With his friendly demeanor and expert knowledge, Ryan ensures a seamless car-buying journey for our customers. At Norman Hyundai, we strive to match each customer with their perfect vehicle while staying within budget. Ryan's dedication to understanding your preferences and guiding you through the process reflects our commitment to customer satisfaction. We appreciate your recommendation of Ryan and our dealership. Your satisfaction is our greatest reward, and we're grateful for the opportunity to assist you with your car purchase. Thank you for choosing your locally owned and driven Norman Hyundai! We look forward to seeing you again! Servicing You and Nothing Else! Your Team at Norman Hyundai

March 18, 2024

billy and victoria were absolute allstars they had an answer and solution for all questions and concerns.. they conversed with us the entire time it felt like a family event with all the laughing and clo More

by seth mccubbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : victoria 5 stars and the red headed finance guy both were awesome
Mar 18, 2024 -

Norman Hyundai responded

Thank you for sharing your wonderful experience with Billy and Victoria at Norman Hyundai! We are thrilled they provided exceptional service and answered all your questions and concerns. Our team takes great pride in making every customer feel like family, and we're glad to hear that your experience was no different. Your positive feedback means a lot to us, and we appreciate your recommendation to others looking for a new car. We hope to see you again soon at Norman Hyundai for any of your automotive needs. Servicing You and Nothing Else! Your team at Norman Hyundai

March 17, 2024

Best experience I had at a dealership. I highly recommend Billy and Victoria top notch service. More

by sportinverter21
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Norman Hyundai responded

We are thrilled to hear that you had the best experience at a dealership while working with Billy and Victoria at Norman Hyundai! Thank you so much for taking the time to share your positive feedback and for recommending them for their top-notch service. Our team takes great pride in providing exceptional customer service, and Billy and Victoria are no exception. We are grateful for your business and look forward to serving you in the future. Please do not hesitate to reach out to us if you need any further assistance. Servicing You and Nothing Else! Your team at Norman Hyundai

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