Norman Hyundai

I can’t recommend Mike enough! I was extremely picky about the vehicle I wanted, and I refused to settle for anything less than exactly what I had in mind. Instead of trying to pre I was extremely picky about the vehicle I wanted, and I refused to settle for anything less than exactly what I had in mind. Instead of trying to pressure me into buying something that wasn’t right, Mike was patient, understanding, and truly listened to what I wanted. He spent the time searching until he found the perfect vehicle for me. Throughout the entire process, he was honest, professional, and never made me feel like I was asking for too much. He made what could have been a stressful experience feel easy and enjoyable. If you’re looking for a salesman who genuinely cares about finding the right vehicle for you—not just making a sale—Mike is the one to ask for. Thank you, Mike, for going above and beyond. I absolutely love my new car! And thank you to everyone else who made it possible they were all a pleasure to work with More

Norman Hyundai, or any dealership with the Strong point auto group, should be avoided at all costs. The dealership refused to honor any agreement made, even written and signed agreements. Gerald Hargrove r auto group, should be avoided at all costs. The dealership refused to honor any agreement made, even written and signed agreements. Gerald Hargrove repeatedly lied and made agreements that he then said he did not have authority to make. Apparently, that included documentation signed by mangers as well? It is hard to determine where Gerald's lie end and where the management lies begin, as I have been attempting to get clarity for over two weeks and have not had any of the managers or the owner himself return my calls or emails or reach out in any way. The dealership, specifically Gerald Hargrove, Adam Deatherage, and all of the staff working in that dealership not only have no intention of honoring signed paperwork, but all of them are "unable to contact management" and "nobody has any idea how to even reach the owner" The people at this dealership think that lying is a business model. I was told to go ahead and purchase a car at several thousand over what the written agreement said, and that management would "make it right on Monday" Here is sit more than 2 weeks later without any management calls or emails or any attempt to resolve their illegal behavior. Beware of walking into this dealership and expecting anything but illegal bait and switch tactics, even if you have filled out paperwork that has been signed. Don't purchase from this dealership if you think that 2 weeks is long enough to get a phone call or email returned, because I can assure you that is not enough time for anybody to bother reaching out. Don't purchase from this dealership if you value honesty in any way. Don't purchase from this dealership if you don't have an attorney ready to enforce signed agreements, as they do not honor signed paperwork on their end. I was told by the staff that sometimes their financial system has "glitches" so if you do have a loan with them, I would check your paperwork and statements. It is sad that Norman Hyundai thinks that they can cheat ordinary people, and that their managers and owners are complicit with the illegal activities of their employees. More

My visit to Norman Hyundai was quick and pleasant. I’m not a fan of in person dealership purchases but Gerald and Jacob made my experience very easy and hassle free. One of the best in person deals th I’m not a fan of in person dealership purchases but Gerald and Jacob made my experience very easy and hassle free. One of the best in person deals that I’ve ever done! More

his was, without a doubt, the worst car-buying experience I’ve had, and I’ve purchased vehicles from nine different dealerships. From the beginning, I made it clear that I would be using my own financing an I’ve had, and I’ve purchased vehicles from nine different dealerships. From the beginning, I made it clear that I would be using my own financing and putting $5,000 down. I have text messages confirming this, and the dealership acknowledged that it wouldn’t be a problem. After driving an hour to the dealership, the finance manager called and claimed that the agreed-upon price was contingent on financing through them. When I reminded him that I had disclosed my outside financing from the very first conversation, he eventually agreed to honor the price. However, he still refused to send me the buyer’s agreement beforehand. Every other dealership I’ve worked with has provided the purchase agreement so I could finalize financing and have my cashier’s check ready before arriving. Once I got to the dealership, I immediately requested the buyer’s agreement because my bank was closing in an hour and a half, and I needed it to secure my financing. After waiting over 30 minutes and continuing to get the runaround, I decided to leave. Unfortunately, this experience felt unprofessional and poorly managed. I won’t be returning, and I can’t recommend this dealership based on how this transaction was handled! More

Excellent customer service! Everything that was promised was fulfilled! I would definitely recommend Marlo and the dealership! Everything that was promised was fulfilled! I would definitely recommend Marlo and the dealership! More

Excellent experience. Tristan, Bryce and Morgan were wonderful and very knowledgeable. This is the best dealership we have ever worked with. Tristan, Bryce and Morgan were wonderful and very knowledgeable. This is the best dealership we have ever worked with. More

I spent some time looking at cars and just not finding anything I loved, then I went to Norman Hyundai and worked with Gabe. He listened to my wants and needs, then presented me with an option I never wou anything I loved, then I went to Norman Hyundai and worked with Gabe. He listened to my wants and needs, then presented me with an option I never would have considered. PLUS he was patient, answered my questions, understood my buying perimeters, and fought for me to get the deal I wanted. I am happy to say that I bought a (pre-loved) Mercedes GLB 250 from him! More

Rachel was very professional and represented the dealership very well and should be rewarded for her efforts dealership very well and should be rewarded for her efforts More

The BEST experience I’ve ever had buying a car! Kevin, Scott and Logan were very knowledgeable and listened to what I was wanting. My family will only buy from this dealership. Everything was smoot Kevin, Scott and Logan were very knowledgeable and listened to what I was wanting. My family will only buy from this dealership. Everything was smooth, quick and easy. More

Staff was great. Our salesman Cedric Seals was knowledgeable and personable, exhibiting great customer service. Enjoyable experience. Our salesman Cedric Seals was knowledgeable and personable, exhibiting great customer service. Enjoyable experience. More