Norm Reeves Toyota Dallas - Service Center

Justin always does a fantastic job for us. Couldn’t be happier with the service and the flexibility that your team provides. Thank you. Couldn’t be happier with the service and the flexibility that your team provides. Thank you. More

Great service, and always very friendly and attentive to my needs. Shelly did a great job !! my needs. Shelly did a great job !! More

My service light came on. I took it in and got additional needed service done as well. Thanks, Shelly, for keeping my 2015 Avalon in great shape on the road. I took it in and got additional needed service done as well. Thanks, Shelly, for keeping my 2015 Avalon in great shape on the road. More

Always dependable service department. The express oil change is a nice feature. My service advisor Shelly Jackowski is the best and always treats you as the valued customer that you are. The express oil change is a nice feature. My service advisor Shelly Jackowski is the best and always treats you as the valued customer that you are. My saleswoman Liane Mann is the greatest. Love this dealership! More

Ronnie was a pleasure to work with and make this 2 car deal happen for me and my daughter!! We're both very excited and satisfied with our new vehicles!!! deal happen for me and my daughter!! We're both very excited and satisfied with our new vehicles!!! More

The service department has always taken excellent care of my care! Shelley is a great service representative! my care! Shelley is a great service representative! More

David was very patient and understanding helped me get the best deal possible very satisfied the best deal possible very satisfied More

As always, the service was fast, professional and thorough. Justin is so nice about letting me know what's needed and how long it will take. Great service! thorough. Justin is so nice about letting me know what's needed and how long it will take. Great service! More

Attempted to make appointment for my Highlander, found out that the advisor that I had used in the past was no longer there. Referred to a female advisor named Bobbie. After a few hours, I called back a out that the advisor that I had used in the past was no longer there. Referred to a female advisor named Bobbie. After a few hours, I called back and found out she was no longer there. I requested that Justin, the Service Manager call me, but still no response. I'm not sure what prompts the service manager to return your call because I am still waiting. Leesha had all of my information on file, my discounts, etc of which I would prefer not to have to repeat. Leesha was very good in responding to any concerns and providing additional helpful information. More

The service advisor is great to deal with as always. Thank you for your dedication in answering all the questions. Thank you for your dedication in answering all the questions. More