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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
653 Reviews

653 Reviews of Norm Reeves Toyota Dallas - Service Center

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August 08, 2018

Shelly is AWESOME! Shelly Jackowski provides excellent customer service! She is organized and efficient. In this fast paced world, Shelly helps in getting my car in and More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Aug 08, 2018 -

Norm Reeves Toyota Dallas responded

Thank you so much for letting us know that Shelly and Justin provided you with excellent customer service. We look forward to helping with your service appointments and cars in the future. We appreciate your trust in Cowboy Toyota.

April 28, 2018

"Decision made easy working with Billy Goss" The day began with no plans to buy a new car. However, after meeting Billy Goss while my car was being serviced I left the dealership with a new 2018 More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Felanna Davalos
November 24, 2017

Service/Parts Experience was excellent My battery died, and I had prorated warranty on it. Shelly Jackowski, her service team, and the parts department took great care of me when I showed u More

by Christina Xin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Jackowski
November 09, 2017

Maintenance They have an excellent quality of service! I love coming here because they know how to take care of me in any situation I may have for the car. The st More

by Castelan.Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly!!
November 07, 2017

Extraordinary I just want to give recognition to Justin Archer and Sheila Jackson for their excellent service each time I visit for service to my vehicle. They bot More

by myarbro3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Jackson-She is very kind and very professional. Extradorinary saleswoman!, Rodney Houston
October 16, 2017

Great Customer Service I have been bringing my 2005 Avalon in for service to Cowboy Toyota for years. It's nice to be greeted by Shelly Jackowski as she remembers me. She More

by RickAvalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
October 06, 2017

Service Excelence! Shelly Jackowski got me in and out in very short time even though she said it could take up to two hours. I took my Camry for it's 5,000 mile service More

by ShawnCamry17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackowski, Shelly
August 23, 2017

Shelly Jackowski is the excellent and professional service. I have a 2006 Toyota Camry, always serviced by Shelly since I bought it new. I drive long distance from NE Washington DC, and West to California fo More

by chungchu
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
August 10, 2017

I recommend only if you work with Shelley! I wrote a review a couple of weeks ago about Cowboy Toyota. It has been removed. I am doing an update as my vehicle is still in their custody. Shel More

by Scared
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
July 29, 2017

Excellent service I have always had all service on my new vehicles purchased at Cowboy Toyota done by their service department. They always do a thorough inspection to More

by kb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
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