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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
659 Reviews

659 Reviews of Norm Reeves Toyota Dallas - Service Center

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October 28, 2022

Excellent service on a 2012 Prius. Booked online same-day and the service was quick, courteous and helpful. They even helped to make sure the state inspection was taken care of. DJ Ajm More

by dre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
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Oct 28, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 08, 2022

It’s the best! Really good sales man, Mr.Walter is the best. Number one. More

by Matusr523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Parker Jr., BOBBIE ADKINS
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Oct 09, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota; we look forward to having you as a valued customer for many years to come. Thanks for the five-star rating.

October 07, 2022

Awesome service at Cowboy Toyota as expected. They always go above and beyond!! Shelly Jackowski is the BEST!! More

by BUDTEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Shelly to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Thank you for choosing Cowboy Toyota!

September 29, 2022

Amazing customer service. John help me on my Toyota Camry and pointed out service recommendations that are needed thanks John. More

by Iperez_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2022 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with John here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

September 28, 2022

The staff was very professional. My vehicle was serviced in a timely manner. As a matter of fact it was ready before the estimated time and I didn’t even have an appointment. I high More

by haushill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOBBIE ADKINS
Report | Print
Sep 29, 2022 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2022

Shelley Jackowski has serviced my last two Toyotas and I would not take my Highlander to anybody else. More

by Willa.r63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Norm Reeves Toyota Dallas responded

We are very happy to hear that Shelly provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2022

Very helpful staff made experience simple and easy. The crew gave their full attention to all my car needs More

by nando.santos710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2022

Great service in good time. No hiccups or delays. Justin took the time to make sure all the pending services were done as needed. Love Cowboy Toyota! More

by marysolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Norm Reeves Toyota Dallas responded

We are very happy to hear that Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2022

Hands down, the absolute best place to purchase and have serviced your Toyota vehicle. Customer service is the best!!! More

by TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Cowboy Toyota. Please don't hesitate to reach out if you need anything else.

September 09, 2022

Always ready when I show up for scheduled maintenance. Professional friendly and quick with service. Everything is explained before and after service. More

by jhoneb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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