Norm Reeves Toyota Dallas - Service Center

Mr. Pena was very helpful and provided great customer service. I was able to get my oil change the fastest I’ve ever been able to. service. I was able to get my oil change the fastest I’ve ever been able to. More

I trust Justin to service any vehicle I have. Been coming here for many years. Been coming here for many years. More

Very good service, Thanks , John Pena always help me and recommend everything we need to keep my car in good condition, Thank you recommend everything we need to keep my car in good condition, Thank you More

The service technician should provide a detail breakdown of the diagnostic procedure with a description.. of the diagnostic procedure with a description.. More

Carlos has taken care of my family's Toyotas for many years. He's always been friendly, professional and courteous. He always explains any repairs that need to be taken care of and the costs involved. years. He's always been friendly, professional and courteous. He always explains any repairs that need to be taken care of and the costs involved. More

My 2019 Highlander had dead Toyota battery only 27 months old AAA road service charged battery in order for me to arrive @ yoyr dealership. Your service advisor, Hakeem (? surname) facilitated battery repl old AAA road service charged battery in order for me to arrive @ yoyr dealership. Your service advisor, Hakeem (? surname) facilitated battery replacement. Advisor had excellent communication skills, was respectful, & his input was ongoing as he kept me informed about my vehicle. In addition, he & his shop colleagues solved issue with my Highlander's GPS system. Am grateful for this quality service by service advisor and shop technicians! More

The service manager was good but the technician is A liar he said he rotated the tires we were charged for $27 and he did not do it and the service manager found evidence that he did not do it so how many ot he said he rotated the tires we were charged for $27 and he did not do it and the service manager found evidence that he did not do it so how many other people are they cheating? More

I trust Shelly to not milk and dime me. She's always upfront and honest. She's always upfront and honest. More

Shelly has taken care of our Avalon since we purchased it in 2015. She is professional and dependable. We are looking forward to top notch Dealer service through Shelly. in 2015. She is professional and dependable. We are looking forward to top notch Dealer service through Shelly. More

It is always a pleasure working with Justin. He is very kind and courteous. He makes sure that I understand the repairs that my vehicle needs and all costs involved. He is very kind and courteous. He makes sure that I understand the repairs that my vehicle needs and all costs involved. More