Norm Reeves Toyota Dallas

Both sales and financing were patient, friendly and efficient. I had the best ever experience acquiring a new car. The price was better than good. efficient. I had the best ever experience acquiring a new car. The price was better than good. More

Mr. Doug Chambers was very polite upon our first introduction. He listened to what my needs were in a car. He was able to guide me through my explorations with his knowledge on a variety of vehicle introduction. He listened to what my needs were in a car. He was able to guide me through my explorations with his knowledge on a variety of vehicles such as the Yaris, Corrolla and Prius. He was professional, helpful and friendly and therefore I do feel comfortable and content and excited about my new car! More

I have leased cars through Cowboy Toyota in the past. Liane returned my call, made an appointment and was prepared to discuss my options when I walked in the door. Liane was very knowledgeable of lease Liane returned my call, made an appointment and was prepared to discuss my options when I walked in the door. Liane was very knowledgeable of lease terms and the process to return a leased car and lease a new car. She provided valuable advice which help me to lower my monthly payment, increased my knowledge of the transaction. I am a detail oriented person and like to see all the numbers used to determine the total cost, down payment and monthly payment. Liane presented all the information to me and explained the numbers in detail. I like working with Liane because I felt an immediate sense of trust. She has the knowledge and experience of Toyota Cars and SUV and walked me through the electronic package when I picked up the car. She offered to demonstrate all the options again to my wife if needed. I am very glad that I met Liane and we have started doing business together. In the future; as this lease comes to end, I plan to call Liane and request her to assist me with my next lease. I only do business with people that I respect and trust and who have high moral and business standards. Liane meets and exceeds the standards that I use to measure people. Liane is client focused and customer service focused. Cowboy Toyota should use Liane's standards as a model for other sales people to follow. In summary I will be glad to purchase or lease a Toyota from Liane in the future. I will glad to recommend Liane to my friends when they are car shopping. More

Patrick Ogbeide and Chris Low were wonderful to work with and I don't say such things often. I communicated with 4 different dealers to work out a deal for a new Camry Hybrid XLE to replace my earlier Camry and I don't say such things often. I communicated with 4 different dealers to work out a deal for a new Camry Hybrid XLE to replace my earlier Camry Hybrid. Cowboy was one of 2 that easily started speaking in real pricing terms without any of the usual dealer foolishness. Now I have to admit that this dealerships location sort of put me off - don't let that stop you. Think of it as an opportunity as I think they realize they do have an impediment and are willing to work to make up for it. Once it became clear that Patrick and Chris were willing to deal directly and honestly I took the plunge and took them up on the offer to come to my work location to evaluate my trade. They met my price and exceeded the best I could get from closer dealers - even the last bids the local threw me as they realized they were losing the deal. Moreover I need to mention that Patrick and Chris made closing the deal amazingly simple. I went down there to 'ground' my trade - expecting the usual horror of dealing with the financing guys trying to hard sell me on various warranties and other add-ons. It was nothing of the sort. We were on our way out with a Cowboy Toyota supplied loaner within 20 minutes of my wife concluding a final test drive. They delivered the car with my accessories added to my home just a few days later. It was the most painless car deal I can remember and I know I got a good deal too. More

I have purchased 3 vehicles from Cowboy Toyota. Each experience was very good, but the most recent purchase was made from Mr. Tillman. He was very professional and I appreciated his service. experience was very good, but the most recent purchase was made from Mr. Tillman. He was very professional and I appreciated his service. More

Cowboy Toyota had nine pages of 2012 Corollas listed on their website. I requested a quote on a model I was interested in and received it promptly with two alternative vehicles as well. Before making the their website. I requested a quote on a model I was interested in and received it promptly with two alternative vehicles as well. Before making the trip to see the car in person I called to make sure it was still available. Had to leave a message. Hours went by and I called again. Had to leave another message. Hours went by I called and asked to speak to the inventory manager and had to leave another message. Hours went by and called again and was asked to leave yet another message. Instead of leaving a message I asked to speak to any sales representative. One finally came on the phone and advised me that they had no 2012 Corollas available. The website still has nine pages of 2012 Corolla inventory on it. Won't do business with this dealership. More

Excellent experience dealing with Liane Mann at Cowboy Toyota. She very direct about price and was price competitive at very first of negotiations which I liked very much. Did not feel I was dealing with Toyota. She very direct about price and was price competitive at very first of negotiations which I liked very much. Did not feel I was dealing with someone who was trying to get every penny out of the deal possible. I liked the "lets get down to the bottom line here" attitude without having a take or leave it or arrogant attitude. Felt initial offer proposed by Liane over internet was very reasonable and led me to believe a final deal could easily be worked out within price range I wanted to achieve. Deal essentially closed by Liane through second internet e-mail with a short 3 sentence discussion and attachment of the vehicle detail description. First follow up phone contact with Liane left very favorable impression. Liane was very easy to deal with regarding options and final price. Liane was very responsive to all questions and always timely in response or follow-up. Very good sense of humor and pleasant personality. On day of closing office staff preparing paperwork was very efficient and pleasant and quick in getting work done after long drive. Sales across state lines is very doable if dealing with people like Liane and office staff. This was our second car (Avalon)purchased from Cowboy Toyota via Internet and I would definitely buy another from same dealership even though I live in Oklahoma. May again be interested in fall of 2014 to purchase another similar Avalon so keep in touch with best offer for a repeat customer. Mark your calendar Liane. More

Liane Mann is an absolute gem to work with. A salesperson who truly cares about her customers and their experience. The dealership offered a no hassle purchase experience and every aspect was in salesperson who truly cares about her customers and their experience. The dealership offered a no hassle purchase experience and every aspect was incredible. We took care of most of the process over the phone so we got there at 7:30 and even with a test drive and all financing options were still headed home by 8:45 with the perfect car at the right payment for us. Felana Davalos in financing was prompt and so nice and the whole deal was exactly the way a car deal should be. I highly reccommend this dealership and our wonderful salesperson Liane Mann for anyone looking to buy a vehicle. More

Liane was very helpful and listened to what I said and what I wanted. Alan Young is an excellent service manager and I would recommend him for anyone needing maintenance. Credit department young lady w what I wanted. Alan Young is an excellent service manager and I would recommend him for anyone needing maintenance. Credit department young lady was efficient and helpful. Bob Cannon was friendly and made me a very good deal. I do not like to haggle over a car and will not so Liane and Bob listened and offered me what I needed to make a decision without doing the "sales mgr" dance. Good Job by all. More

The internet sales staff was extremely friendly and easy to work with and personable. We felt very comfortable working with Patrick and Liane. This was very important as purchasing a vehicle is a little str to work with and personable. We felt very comfortable working with Patrick and Liane. This was very important as purchasing a vehicle is a little stressful to us. They were very accommodating and helpful in finding the perfect vehicle to meet all the needs that we required. We would highly recommend the dealership and Internet sales staff to my friends ad family. More