
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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I have purchased several cars and this was by far one of the best buying experiences that have had thus far. Robert Shultz was my sales person and I cant say enough about him. I sent him what I wanted, he the best buying experiences that have had thus far. Robert Shultz was my sales person and I cant say enough about him. I sent him what I wanted, he didn't have it so he found it and sold it to me at a very fair price. Plus they gave me exactly what i expected for my trade. Not a lot of back an forth just fair all around. More
I am so glad I went to this Toyota dealership. Lianne was wonderful. I would encourage anyone to go and purchase a car from her. She makes the whole process so easy and stress free. wonderful. I would encourage anyone to go and purchase a car from her. She makes the whole process so easy and stress free. More
5 stars. I started my vehicle search at another Toyota 5 stars. I started my vehicle search at another Toyota dealer, with Robert. After his departure, they did not follow through with me. Robert contac 5 stars. I started my vehicle search at another Toyota dealer, with Robert. After his departure, they did not follow through with me. Robert contacted me to make sure everything was going as it should, even though he was no longer affiliated with the dealer I was working with. When he found that they did not complete my transaction, he offered to get me the same deal at his new location. It was the easiest car purchase I have ever had! Everyone at Cowboy Toyota did what they said they would, when they said they would.The entire process at Cowboy Toyota took 3 days, and I got a better price and more options than my original deal. Robert has gone far beyond what I expected, with excellant communication and offering anything I could possibly think of, including offering to deliver my vehicle to a metroplex address, store it until I could get there to pick it up, even provide airport pickup, as I live in Arizona. The finance department was flawless, giving me every conceivable option and scenario to choose from, then getting me the option I determined was best for me. The paperwork was complete and without surprises, except that the interest rate on the final paperwork turned out to be lower than the original quote. Wow! I got the best price available on the truck I needed, more options than I thought I could afford, and a lower interest rate than quoted! Combined with Roberts Unbeleivable customer service, Cowboy Toyota has made me a customer for life. And I will tell all my family, freinds, and business acqauitences, if you need a new car or truck, just call Robert at Cowboy! More
I was back and forth with several Toyota dealers in the DFW area. As any buyer would do, I was looking for the best deal. Within a few hours of talking (via e-mail) with Patrick and Robert, they gave me DFW area. As any buyer would do, I was looking for the best deal. Within a few hours of talking (via e-mail) with Patrick and Robert, they gave me an offer I could not refuse. I am a tough customer (when it comes to the numbers), and they immediately responded and got me the best deal in the metroplex! I did not arrive at the dealership until after 8pm due to work, and Robert had the car, the paperwork, and finance ready for me! I was in and out of there with my beautiful new car in no time! I cannot stress to you how stress-free this experience was. Cowboy Toyota is by far the best Toyota dealership in the area. You would be foolish not to stop by there first! More
The up front price for a new Toyota Sienna was better than I had found at other dealerships. They located and secured a van that met my needs quickly. than I had found at other dealerships. They located and secured a van that met my needs quickly. More
I was really dreading car shopping. In the past, I've felt pressured and harassed by the sales force. I do NOT like feeling like they're giving me the "hard sell"....my experience with Robert Schultz was felt pressured and harassed by the sales force. I do NOT like feeling like they're giving me the "hard sell"....my experience with Robert Schultz was the complete opposite!! He listened to me. Heard what I wanted and helped me find it! I've never had such an easy experience purchasing a vehicle. I will (and am) recommending Robert to ALL my friends and family. He made car shopping a fun experience. Not to mention I came home with a beautiful new car that I absolutely love and am happy with! Thank you Robert Schultz and Cowboy Toyota!! More
My husband and I were looking for a Toyota Prius V and had been to other dealerships and wound up at Cowboy Toyota because of Liane. She was wonderful to work with and very knowledgeable about the car. had been to other dealerships and wound up at Cowboy Toyota because of Liane. She was wonderful to work with and very knowledgeable about the car. I would recommend not only the dealership but specifically her. It actually made car buying fun! Thank you so much! More
Liane listened to our preferences and did not try to sell us "up". She answered our questions with patience. She even agreed with our radio station preferences. We probably paid a fair price for the vehic us "up". She answered our questions with patience. She even agreed with our radio station preferences. We probably paid a fair price for the vehicle. She made our car buying experience less bad than any we have ever had. We appreciated the small size of the Cowboy dealership and the absence of arrogance of the staff. More
My wife and I were given the opportunity to look at several vehicles with the help of Liane Mann who was extremely professional. Liane was our first point of contact with Cowboy Toyota; she made our ca several vehicles with the help of Liane Mann who was extremely professional. Liane was our first point of contact with Cowboy Toyota; she made our car buying experience very pleasurable. We are extremely happy and pleased with all the services we received from Cowboy Toyota. Liane Mann and Patrick Ogbeide were a delight to work with; both listened to our concerns and requirements regarding a new vehicle purchase. Everyone at Cowboy Toyota was professional, courteous and very pleasant to work with. The staff at Cowboy Toyota goes the extra mile to make the customers happy. Thank you very much Liane and Patrick, I will refer others to Cowboy Toyota. Sincerely yours, C. Jones More
I started with a web search of Toyota cars and immediately selected Cowboy because of a friend's experience with them. The online response was immediate and attentive without being pushy. James Sm immediately selected Cowboy because of a friend's experience with them. The online response was immediate and attentive without being pushy. James Smith and Patrick Ogbeide handled my questions and came up with a car that matched my requirements. The online financial forms was a big help and made this purchase a one-stop visit to a the dealership. There was no up-selling or shifting prices. Once I made the decision the car was delivered to me. This dealership and the people I worked with made the buying experience pleasant. I am sure that Toyota quality combined with the kind of people at Cowboy will make ownership just as smooth. More