Norm Reeves Toyota Dallas

I couldn't have asked for an easier experience buying a car than the one I had with Cowboy Toyota. Ray Berard made the process seamless with his exceptional customer service and addressed my every need. a car than the one I had with Cowboy Toyota. Ray Berard made the process seamless with his exceptional customer service and addressed my every need. I am definitely a satisfied customer and would recommend friends and family to Cowboy Toyota. More

I have bought all of my cars from Ed Giraldo at Cowboy Toyota. I even ordered a car from him after I moved to North Carolina and he made sure the car was delivered to me out of state! Ed goes above and be Toyota. I even ordered a car from him after I moved to North Carolina and he made sure the car was delivered to me out of state! Ed goes above and beyond in customer service. He is still involved in helping me maintain the car in North Carolina (I call him with service questions, etc.). Ed has worked with Toyota for many years and he seemingly knows everything about the cars. More

I was shopping for a brand new car - James Smith, was an exceptional salesman - he brought the vehicle to a convenient location for me to test drive it, explained all the specs about the car, answered all o exceptional salesman - he brought the vehicle to a convenient location for me to test drive it, explained all the specs about the car, answered all of my questions. I wanted a different color vehicle than what was in stock, and he was able to get me the vehicle in the color I wanted. The paperwork process was seamless. I purchased a vehicle before and had awful experience and was dreading to go through the car buying process once again - James changed my experience! James was not one of those "shark" like salespeople who trick you to get stuff you don't need. I got a great deal on the vehicle and great service - would absolutely recommend this dealership to everyone. Every member of the staff that I encountered was professional, knowledgeable and friendly. Thank you very much! More

This was an excellent experience. I truly appreciate the time and attention I received at this dealership and particularly from Karen M. Schlatterer. I will recommend to my friends and family. Eric Spinaz time and attention I received at this dealership and particularly from Karen M. Schlatterer. I will recommend to my friends and family. Eric Spinazzola More

This is my second vehicle purchased at Cowboy Toyota. I could go on and on at how great this place is...but to really experience it, you just need to go buy a car from them. Ask for Liann Mann...she is th could go on and on at how great this place is...but to really experience it, you just need to go buy a car from them. Ask for Liann Mann...she is the best in the business, and will truly get you the deal you are looking for. She has done it for me twice, and my partner twice. So I guess technically...we have bought 4 vehicles at the Cowboy...isn't that enough proof!!!! THANK YOU COWBOY TEAM!!!!! xoxox More

A great dealership to work with! First, they were kind enough to come get us at our home since we did not have a car. Then, everyone was extremely kind and patient as we test drove different cars and cru enough to come get us at our home since we did not have a car. Then, everyone was extremely kind and patient as we test drove different cars and crunched numbers to figure out what worked best for us. They worked really hard to get us any and every deal that we qualified for. I normally dread going to dealerships and dealing with uncomfortable situations, but my fiancee and I had a lot of good laughs while dealing with their kind and fun-loving staff. I will certainly be back next time I need a car! More

I worked with Karen after being referred to Cowboy Toyota by Costco. Karen was absolutely great to work with and I got a very good price for a 2014 Highlander. Karen was excellent about keeping me informed a by Costco. Karen was absolutely great to work with and I got a very good price for a 2014 Highlander. Karen was excellent about keeping me informed as to what was going on as they ordered and received my new car. This is the best and easiest new car purchase that I have ever made. No high pressure and a great deal! I would go back to Cowboy Toyota if I were in the market for a new car. More

I requested a internet price from Cowboy Toyota on a Rav4. I was was given a price by Liane Mann and we setup a time to come in for a test drive. After driving the Rav4, I realized it was not the right Rav4. I was was given a price by Liane Mann and we setup a time to come in for a test drive. After driving the Rav4, I realized it was not the right one for me. I asked to drive a Highlander and it wasn't the right car for me either. I told Liane I wanted to go home and think about things. She was great about not trying to push me into looking at another car. After leaving, I remembered Toyota makes a crossover, the Venza, that might be more what I was looking for. I contacted the next day Liane and told her I wanted to drive a Venza. When I got to the dealership she was sitting out front in a Venza with it all warmed up. I thought that was great since it was about 28 degrees outside. I drove the 2014, but purchased a 2013 due to the great deal I was offered. At no time during the sale did Liane turn on the high pressure. When the car was ready, we tried connecting my phone to the bluetooth but we couldn't get it to work. I needed to leave for an appointment but Liane called me the next day and said she had talked to others at the dealership to see if they had run into the problem we were having. I was impressed she didn't just drop the issue, she wanted to make it work. Not a big issue in the overall operation of the car, but I did see her dedication to making her customers happy with their new purchase. More

She as in karen was a very nice lady and would tell every one and any one that is willing to buy a car from her no matter what happens she had a will and a way to get us a car even when we were having troubl one and any one that is willing to buy a car from her no matter what happens she had a will and a way to get us a car even when we were having trouble getting a car thanks karen More

This is to acknowledge the outstanding services we received from Karen Schlatterer of Cowboy Toyota Dallas, from start to finish in the process of purchasing a new Toyota Tacoma Truck. I dealt with 7 received from Karen Schlatterer of Cowboy Toyota Dallas, from start to finish in the process of purchasing a new Toyota Tacoma Truck. I dealt with 7 area dealers and by far in my experiences, Karen was the most upfront, friendly, honest, NO Hassle, truthful, absolutely non aggressive and responsive sales representative that I encountered during my new purchase journey. Upfront, she explained the sales tactics and hidden pricing obscurities other dealers would apply, to which I encountered at several other dealerships. With Karen, the bottom price quote she presented to me was absolute to the end of closing and no other hidden or extras charges were ever added on at the end, period!! It was the agreed upon price (of course plus TTL, which is State imposed, not dealer ship). One last very important point, she provided me with the lowest price of all the dealerships I dealt with, WAY TO GO KAREN !!! For her Great Outstanding Services, first and foremost, I highly recommend Karen to anyone whom is in search of a new auto (and Cowboy Toyota) for a truly, honest auto buying experience (and best price)!! Are you listening Cowboy Toyota -- A++ for Karen !! Manuel M. More