Norm Reeves Toyota Dallas

Sloppy service I took my 2014 FJ Cruiser to Cowboy Toyota for its first service at 5000 miles. After leaving, the wheel alignment was worse than it was before I took I took my 2014 FJ Cruiser to Cowboy Toyota for its first service at 5000 miles. After leaving, the wheel alignment was worse than it was before I took it in. They scratched part of the steering wheel and left brown greasy hand prints all over the grille of my truck. Cowboy Toyota is very close my house but I guess I'll be driving further to another dealership for service in the future. I don't know what they normally charge for service. I have Toyota Care so it was free for me. More

Awesomeness! I worked with Scott Henderson to purchase my new Toyota and he was wonderful! This was my first visit to a dealership to purchase a new car. Scott I worked with Scott Henderson to purchase my new Toyota and he was wonderful! This was my first visit to a dealership to purchase a new car. Scott made my transition from an SUV to a car a very memorable experience! He made it pleasurable to test drive a couple of Toyota's, in order for me to get a real feel for what I wanted. His overall positive interactions in all areas made it a natural fit for my new Corolla! I loved his customer service throughout the entire process. Felanna Davalos, the finance director, was also very pleasurable to work with when finishing up the purchase. I will definitely refer friends and family to visit Cowboy Toyota for an outstanding car buying experience! Thanks again, Myesha H. More

Great Experience The USAA Car Buying Service set me up with Cowboy Toyota (and Liane Mann), and it was the easiest car buying experience I've ever had. I got exactly w The USAA Car Buying Service set me up with Cowboy Toyota (and Liane Mann), and it was the easiest car buying experience I've ever had. I got exactly what I was looking for, at a great price, with no stress. More

Fast, Friendly, and Customer Focused Karen was great to work with. She made herself available and went the extra mile to answer my questions and address my concerns. The pricing was com Karen was great to work with. She made herself available and went the extra mile to answer my questions and address my concerns. The pricing was competitive and there was never any pressure during the sales transaction. It was a very professional experience from the time I stepped through the door to the time I drove away in a new Highlander. It was the best vehicle purchasing experience I've had in the the past 20 years. I highly recommend Cowboy Toyota and Karen S. More

thanks Scott Henderson again My frist time came to Cowboy Toyota. I was very happy to meet Scott Henderson. What a friendly and sweet sealer i have never meet before. He helped me My frist time came to Cowboy Toyota. I was very happy to meet Scott Henderson. What a friendly and sweet sealer i have never meet before. He helped me a lot to find what car that i liked. Finally. I have my frist new car. Thanks Scott Henderson again for helping me. If u guys wanna buy a new car. Come to Cow Toyota. Of course. U guys should to see Scott. More

Quick and Easy Experience Karen was quick to help me get a great deal on a Highlander. She also offered a loaner car until my vehicle came in which was a huge help. The price Karen was quick to help me get a great deal on a Highlander. She also offered a loaner car until my vehicle came in which was a huge help. The price was very fair and I felt taken care of. More

Cowboy Toyota This is my third vehicle to buy from them, I have had the pleasure of working with Liane Mann on each purchase, she is very friendly and helpful, I h This is my third vehicle to buy from them, I have had the pleasure of working with Liane Mann on each purchase, she is very friendly and helpful, I have referred others to her who also have purchased a vehicle. I highly recommend you visit with Liane Mann first because you will never purchase a vehicle from anyone else again. She is the best. More

Above and beyond karen is absolutely amazing she will go above and beyond for you she is all about serving the customer , she was wonderful and pleasant to work with s karen is absolutely amazing she will go above and beyond for you she is all about serving the customer , she was wonderful and pleasant to work with she was recommended by a good friend an I am very happy with the whole Car deal she was efficient and very sensitive to my needs and if I ever need another vehicle I will be back to Karen and I highly recommend her to any one in need of a Car a Great customer service . More

Nice and Easy The process was nice and easy. Billy was accommodating and knowledgeable. Walked in with a ton of questions and not a sure decision on if I was goin The process was nice and easy. Billy was accommodating and knowledgeable. Walked in with a ton of questions and not a sure decision on if I was going to purchase/lease a car, but after all the help and answers that Billy gave, walked away with a brand new car. More

Exceptional Car BUying Experience! We recently purchased a new vehicle from Cowboy Toyota and the service we received from Liane (Sales) and Robert (F&I) was exceptional. Liane was on We recently purchased a new vehicle from Cowboy Toyota and the service we received from Liane (Sales) and Robert (F&I) was exceptional. Liane was on top of things from the start! She located the vehicle we wanted, got us a great price and made the experience seamless. World class service, impeccable follow up and NO games! Huge props and a heart felt THANK YOU to you both for making this an experience we wont forget. We will be back and refer others your way!!!!!! More