Norm Reeves Toyota Dallas

LIANE IS AMAZING! I LOVE COWBOY TOYOTA!!! I’ll just start by saying that Liane Mann at Cowboy Toyota is ABSOLUTELY AMAZING. I already knew which car, what color, what options, and what budget I’ll just start by saying that Liane Mann at Cowboy Toyota is ABSOLUTELY AMAZING. I already knew which car, what color, what options, and what budget I wanted so the next step was finding a dealership that could provide the best price and service to get me what I wanted. I went to several Toyota dealerships searching for the best price and service with many of them falling short in one area or another. At Cowboy Toyota, I absolutely believe I got the best price and the best service on my 2014 Toyota Camry. I requested an internet price on the Camry and Liane Mann quickly responded. I also had a few follow up questions and explained to Liane what I wanted and what my budget was and she went out of her way to get me what I wanted. She was very thorough and courteous and made the car buying process very easy. At Cowboy Toyota, the car buying experience does not end when you sign on the dotted line. Liane has also followed up with me several times to make sure that I am still happy with my purchase and to see if there is anything she can do to further enhance my experience with Cowboy Toyota. This small gesture puts this dealership very far ahead of their competition. I would definitely recommend Liane and Cowboy Toyota to anyone. More

Great Experience Honestly I wasn't sure if I even wanted to get a new car but Rodney laid out the pros and cons and more importantly was honest throughout the process. Honestly I wasn't sure if I even wanted to get a new car but Rodney laid out the pros and cons and more importantly was honest throughout the process. Lastly Mr. Houston treated my daughters and myself like family and I would definitely recommend Mr.Houston to anybody that is interested in purchasing a new car. More

Best car buying experience! Ed Giraldo, fleet manager at Cowboy Toyota made our purchase of our 2014 Toyota 4Runner so easy and fun. Normally, one goes into purchasing a new vehi Ed Giraldo, fleet manager at Cowboy Toyota made our purchase of our 2014 Toyota 4Runner so easy and fun. Normally, one goes into purchasing a new vehicle with the expectation that it will be a long and grueling process. Ed, truly went above and beyond to make sure all our needs were met, even those that were not normally considered. We absolutely love our 2014 Toyota 4Runner even more because of the experience we had when purchasing it. The service that Ed Giraldo and Cowboy Toyota provided to us was defiantly 4 stars! More

Excellent experience! My experience with Cowboy Toyota was great. My sales man, Billy, was exceptional. He answered all of my questions in detail and confirmed anything t My experience with Cowboy Toyota was great. My sales man, Billy, was exceptional. He answered all of my questions in detail and confirmed anything that I was not clear about during our initial discussion. He reviewed all of the features of the vehicle with me and was sure to look up any answer, if needed, to be 100% sure I had the exact details. I had already had a bad experience at another dealership where my research gave me more information about the vehicle than the sale man. Billy, on the other hand, knew all of the features and I definitely learned from him. He spent the time with me to go over every aspect of the purchase process and all of my options. I picked up my vehicle a couple of days after I purchased it, due to my schedule and my trade in, and Billy spent the time with me to go over the vehicle again so the features were fresh in my mind. I was impressed with the entire process at Cowboy Toyota. I would highly recommend this dealership for purchasing a vehicle. More

Ed Giraldo makes buying a Toyota a true joy! Ed Giraldo makes buying a Toyota easy, fast, finds exactly what you want, and always offers the best deal. I've purchased from Ed over the years and Ed Giraldo makes buying a Toyota easy, fast, finds exactly what you want, and always offers the best deal. I've purchased from Ed over the years and find he is amazing to work with on determining exactly what vehicle will meet your needs! I recently purchased a 4 Runner for my son and drove over 100 miles to buy from Ed. I passed by many quality dealerships to buy from Ed as he simply is that great to work with on any purchase. His integrity and professionalism is wrappered around an honest and straight forward approach. He works hard with his team to help you find exactly what you want for the best price through a fast and thoughtful process. I would highly recommend Ed and have to my friends and family and plan to buy my next Toyota from Ed. Toyota is blessed to have him on the team and his move to Cowboy Toyota is a big win for the dealership. More

Wonderful Experience!! I was in the market for a truck and a friend recommended your dealership and Ed Giraldo. Spot on! Walked in and was greeted warmly by the receptionist I was in the market for a truck and a friend recommended your dealership and Ed Giraldo. Spot on! Walked in and was greeted warmly by the receptionist. Was introduced to Ed and my experience was as advertised. Very knowledgeable, kind, not pushy and patient. Ed never pressed me and it seemed like I was talking to a friend rather than a salesman. I've gone to other dealership and can say that they don't hold a candle to Cowboy Toyota and Ed Giraldo. Although I'm still in the Truck brand decision phase, because of Ed, I'm sure I'll not only be deciding Toyota but only buying from Cowboy Toyota. I will definitely recommend Cowboy Toyota to all of my friends. More

Great Prices and Friendly Staff We were looking to buy a new Prius as part of the Costco auto program. Cowboy Toyota was the dealership we chose because of the knowledgeable and hone We were looking to buy a new Prius as part of the Costco auto program. Cowboy Toyota was the dealership we chose because of the knowledgeable and honest staff, bottom dollar prices, and prompt answers to our questions. We worked with Costco representative, Robert Schultz. Living in Austin, we worked long distance via the phone and email to find the car we were searching for. Robert really knew his stuff and found us a car, put a hold on it, and got it transported to Dallas for us. We drove up from Austin to meet with Robert. Robert took time to sit down with us and answer all the questions we had. He also got the ball rolling for financing. He was personable and had much knowledge about Toyota and the dealership. He went out of his way to help in any way he could. When we first arrived at the dealership, Robert was busy with another client, so we walked around. On two separate occasions we were asked by Bob, one of the owners, if we were being taken care of and if there was anything we needed. His act of kindness meant alot to me. Another reason I am glad we chose Cowboy to do business with. We are looking forward to continuing our service needs at Cowboy Toyota whenever we are in the Dallas area. More

Great Business! My wife and I recently walked into Cowboy Toyota in Dallas originally just to look around. When we walked in we were quickly greeted by a friendly ge My wife and I recently walked into Cowboy Toyota in Dallas originally just to look around. When we walked in we were quickly greeted by a friendly gentleman named James Smith who who made us both feel very comfortable. He explained things to us truthfully and showed us so much courtesy and professionalism. He was very knowledgeable and had answers for all of our questions. It wasn't pressure that influenced us to buy there that day, but rather the trust that we felt with James. We had been wanting to buy a Toyota suv for over a month. James was excellent in helping us to find a brand new Rav4 that fell into our budget. The process was quick and hassle- free. We were never pressured into anything. Mike, the finance man, was very friendly and helpful too in getting us a full coverage bumper to bumper warranty for only 20 dollars more a month. He didn't pressure us to buy it either it was just an excellent deal! After the sale was completed, the manager, Patrick Davalos thanked us for our business and James helped hook up our phones and brief us again on all the new technology. I don't think we could have found a better salesman or dealership...my wife and I are extremely happy and highly recommend talking with James Smith from Cowboy Toyota if you're interested in a new or used Toyota! More

Great Experience with Billy Goss and Cowboy Toyota Billy Goss was recommended to me by a couple friends and co-workers of my girlfriend and I. And, I'm very glad I visited him. He has a no nonsense Billy Goss was recommended to me by a couple friends and co-workers of my girlfriend and I. And, I'm very glad I visited him. He has a no nonsense, straight forward approach. He is not a high pressure salesman and will do everything (within reason) he can to help his customers. He's friendly, but not "slimy". Billy was great in looking for the exact truck I wanted, even though that changed a couple times during the buying process. I originally wanted a manual transmission and he didn't try to force me into an automatic as others had done. Then, when we learned that I wouldn't be able to get some of the options (in particular the upgraded radio with navigation) in the manual, he was patient as we listened MY music in various trucks and my car so that I could determine if I wanted the upgraded sound or not. He explained everything to me when it looked like I'd have to order a truck. And, then, when I decided on a truck on their allotment list, he kept me up to date as to when it would (and did) "hit port", when it got a vin number, and when he thought it would be in. When the truck finally did come in, he was great setting everything up in it and explaining everything it could do. What's more, he genuinely seemed almost as excited as I was about the new truck! With regards to the deal itself, I feel that I got a fair price (better than anywhere else I spoke to) and what they offered me for my trade was more than I expected. Lastly, when I visited the finance office to sign paperwork, I was very happy that Richard had a similar no nonsense approach. He didn't try to pressure me into anything I didn't want and didn't waste time trying to scare me into buying something or telling me how "he'd feel better if I had nitrogen in my tires" like other dealerships have done in the past. Richard got me what I feel is a fair loan at a fair rate without a bunch of useless fees and add-ons that I didn't want or need. I was very pleased with my experience with him. I plan to keep this truck for a long time, but when it comes time to buy something new, Billy and Cowboy Toyota are on the top of my list of places to visit and I will (and have) recommend(ed) them to friends looking to purchase a vehicle. More

Got a great deal with James Smith When a dealership is willing to Go out of state to get the vehicle you want and also give you the best price. Who can say anything bad? James was awes When a dealership is willing to Go out of state to get the vehicle you want and also give you the best price. Who can say anything bad? James was awesome to work with and I would refer anybody who asked. thanks for all the hard work. I'm a very satisfied customer More