Norm Reeves Toyota Dallas

David was extremely thorough in instructing me in the use of my new car. He kept me up to date while waiting for my car to be delivered to the dealership. He was also very knowledgable about the vehicle and of my new car. He kept me up to date while waiting for my car to be delivered to the dealership. He was also very knowledgable about the vehicle and answered all my questions prior to purchasing the car. More

Very good car buying experience. Knowledgable, Very good car buying experience. Knowledgable, friendly and straight forward staff; very professional. Good price and helped me get the vehicle Very good car buying experience. Knowledgable, friendly and straight forward staff; very professional. Good price and helped me get the vehicle I was looking for. More

really great experince/ price / and customer service. would recomend this dealership to everyone. doug chasmbers the saleman was very nice and was ready to deal. Fincing also was easy and no presure. would recomend this dealership to everyone. doug chasmbers the saleman was very nice and was ready to deal. Fincing also was easy and no presure. alan & mary lou More

TOOK MY HIGHLANDER IN FOR BRAKE WORK ALAN HAD HIS TECHS CHECK IT OUT AND TOLD ME THAT IT DID NOT NEED BRAKES REPAIRED IT WAS SOME LOOSE FENDER LINER CLIPS. WAS VERY HONEST AND SAVED ME SOME MONEY I WILL BE CHECK IT OUT AND TOLD ME THAT IT DID NOT NEED BRAKES REPAIRED IT WAS SOME LOOSE FENDER LINER CLIPS. WAS VERY HONEST AND SAVED ME SOME MONEY I WILL BE GOING BACK FOR SURE.THE ATTITUDE AT COWBOY TOYOTA SEEMED VERY FRIENDLY. More

I started servicing my Tundra with Cowboy Toyota 3 yrs I started servicing my Tundra with Cowboy Toyota 3 yrs ago. Shelly Jackowski is my service advisor. She is very knowledgeable and explains anything I started servicing my Tundra with Cowboy Toyota 3 yrs ago. Shelly Jackowski is my service advisor. She is very knowledgeable and explains anything I may not understand. She always greets me with a smile and takes care of my truck in a timely manner. When Shelly isn't there, the other service advisors treat me the same way. I have bought 3 new trucks there as well. David Marcus is my salesman. He is very knowledgeable and is quick to point out features of interest. Cowboy Toyota is one of the few places you can walk in, talk to the owner, have him grab the keys and take a test drive with you. Tobias Fulton will do just that. It's such a pleasure to work with him and Patrick Davalos, I make it a point to see them anytime I visit the dealership. Oh and they'll give you a great price too. I highly recommend the experience! More

Tobias and his team are really awesome and wonderful to work with!!! The entire experience was easy and smooth and I cannot recommend this dealership MORE they are great! The service manager was also pr work with!!! The entire experience was easy and smooth and I cannot recommend this dealership MORE they are great! The service manager was also present at my initial sale and mailed my tags to me and included a free hitch plug! GREAT! More

I just went to this dealer tonight. I had visited Toyota of Rockwall this morning and found the experience wonderful so I thought I could do the used car lot again because it wasn't as bad as I thought it w of Rockwall this morning and found the experience wonderful so I thought I could do the used car lot again because it wasn't as bad as I thought it would be... WRONG! This was a terrible experience! Prices aren't listed; the salesman had to pull out a sheet to get prices which were too high. They didn't have the advertised car (just sold it this morning... yeah right). There were no keys and no way to look in the cars without the salesmen running into the office. He even had the nerve to ask us if we had deep pockets. He didn't know anything about the vehicles. I was telling him more about them than he knew. Then when I told him his prices were higher than other dealers around he said that Toyota has a great reputation... I know that and I was talking about other Toyota dealers. He came up with a solution we could either put down a large down payment or we could stretch the payments out in order to pay for the overpriced cars. Ridiculous! He should not be working anywhere... It is Cowboy Toyota's fault that the prices weren't clearly marked and were over-inflated and vehicles that they list on their website aren't removed when they are sold. I know a trap when I see one. My advice is to skip this dealer; go to Rockwall! More

I had done my homework online, so I had printed out an ad for a specific used car they had adverstised, along with its Carfax report, etc. Fortunately, it was still in stock. Leroy was very kind, helpful, for a specific used car they had adverstised, along with its Carfax report, etc. Fortunately, it was still in stock. Leroy was very kind, helpful, and knowledgeable in showing me the car, answering questions, etc. It had been listed on the internet with a special promotional price, so since I brought in the printout, he honored the internet price. The car was in excellent condition. He was professional and patient throughout the process, and never pushy. At one point, I asked him to leave so that I could discuss some part of the decision with my dad, who had come with me. He left with no problem and gave us all the time we needed. Once I made my decision, the process went fairly quickly, and I was able to drive the car home within an hour. Everyone else we interacted with while we were there was also helpful, kind, and professional. More