Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Dealing with Karen was a refreshing experience in car buying. Karen worked tirelessly to find the right car for our needs at our budget. She was positive, cheerful, and overall enjoyable to work with. buying. Karen worked tirelessly to find the right car for our needs at our budget. She was positive, cheerful, and overall enjoyable to work with. More
I just purchased my very first car. I was a nervous, but excited mess. Lianne Mann was very helpful in reassuring me that I was in good hands. She knew the answer to every question I had. She even went as f excited mess. Lianne Mann was very helpful in reassuring me that I was in good hands. She knew the answer to every question I had. She even went as far as to have my car hand-washed before I drove off. She personally installed my temporary license plate, and helped me set up the bluetooth into my car. The very next day after the purchase, she called me personally and asked me if everything was going well with the car and if any problems had arisen. I would highly recommend Cowboy Toyota to any and everyone that is wanting to purchase a car. It's the dealership that everyone in my family uses and we are all extremely happy!!!! More
Karen did a great job. She was very knowledgeable and professional. She drove my new Camry to me in Louisiana. I would definitely recommend Karen and Cowboy Toyota to others looking to buy a vehicle.Also professional. She drove my new Camry to me in Louisiana. I would definitely recommend Karen and Cowboy Toyota to others looking to buy a vehicle.Also, my grandson Jared is in the process of buying a vehicle from Karen. More
It was good. The people who came up with the numbers for my payments were unsatisfactory for the fact they dont take in consideration that I have already taken 3 cars of that lot working on my forth and hav my payments were unsatisfactory for the fact they dont take in consideration that I have already taken 3 cars of that lot working on my forth and have had a monthly payments since 2007. I was satisfied with rodney and his work was was top notch. Just they need to take more in to account with returning costumers instead of treating everybody likes its there first time there with numbers. More
In my experience with dealerships, I have found that the less "pushy" a salesperson is, the more likely I am going to buy -- if I am able. This dealership provided the atmosphere that helped me make a clear less "pushy" a salesperson is, the more likely I am going to buy -- if I am able. This dealership provided the atmosphere that helped me make a clear decision to buy a vehicle that would suit my needs. Karen and Richard both made sure that I knew what I should expect and how to make the most out of the vehicle that I chose. Any issue that I had they were able to address and they quickly rectified any problems that arose for the contract signing. I would recommend this dealership and especially Karen and Richard. More
We just purchased a 2014 Camry XLE from Cowboy Toyota about a week ago and were SO pleased with the dealership and in particular with Lianne Mann, our sales person. She was so knowledgeable, helpful and about a week ago and were SO pleased with the dealership and in particular with Lianne Mann, our sales person. She was so knowledgeable, helpful and pleasant - took alot of time answering and explaining all our questions. I would HIGHLY recommend her. The financial person, Richard Breaud was also nice to work with. I give them 5 stars. Jackie & Sam More
On my first trip to the service dept. at Cowboy Toyota, I had a very good experience.The entire service experience was impressive to say the least. I was greeted by one worker when I got there. I could see t had a very good experience.The entire service experience was impressive to say the least. I was greeted by one worker when I got there. I could see they were busy with other customers, but in a few minutes I had my turn. Tim Dorweiler handled me, and was thorough, even asked me if it was okay to wash my car when they were through! Which they did! THANK YOU TIM! Keep this up and you have a customer for life! I was just there for minor service, and the wait was minimal. I highly recommend them. Jannette More
There is nothing dislike doing than buying a new car. Rodney made it almost painless. Hew was attentive; he listened to me. not just my husband he didn't leave us for long periods of time without letti Rodney made it almost painless. Hew was attentive; he listened to me. not just my husband he didn't leave us for long periods of time without letting us know what was going on. He was easy to reach, always called back within a reasonable period of time. It all went smoothly and I got what I wanted at a price I could afford. More
The entire sales experience for me went very smooth and there were no unexpected "surprises". Liane and the team at Cowboy did what they said they'd do which I appreciated. Its worth the drive from anyw there were no unexpected "surprises". Liane and the team at Cowboy did what they said they'd do which I appreciated. Its worth the drive from anywhere in the metroplex. More
I would like to personally thank Liane Mann for providing us with exceptional excellent customer service. I was able to get the car and color I wanted. I would highly recommend Liane to my relatives and fr us with exceptional excellent customer service. I was able to get the car and color I wanted. I would highly recommend Liane to my relatives and friends. She was also very courteous and personable. Thank you again, Liane! Kind Regards, Carl and Pat Henry More