Norm Reeves Toyota Dallas

Excellent customer service Karen was quick to call me back, flexible with appointment times. I keep my cars for a long time so I wanted to look at 5 different colors. She was ve Karen was quick to call me back, flexible with appointment times. I keep my cars for a long time so I wanted to look at 5 different colors. She was very patience and I never felt hurried or pressured to make a decision. Honestly, I hated car shopping due to sales tactics until I worked with Karen. I will recommend Karen to all!! More

Cowboy Toyota to the rescue My car broke down Friday night. I went on the web searching for a dealership to buy a Toyota Corolla. I remembered seeing Cowboy Toyota's brand new fa My car broke down Friday night. I went on the web searching for a dealership to buy a Toyota Corolla. I remembered seeing Cowboy Toyota's brand new facilities on my way to work. As I was on their web page I was contacted by a representative that was able to answer some questions and pass my information along. To my surprise, in less than an hour, Karen contacted me and offered to pick me up the following morning. I gladly accepted and I let her know what I wanted and what I was willing to pay. The next morning she picked me up and she was able to help me get in and out quickly. The whole process took less than a couple of hours. Karen was awesome, she came to my rescue and I really appreciate Cowboy Toyota going above and beyond for their customers. More

Excellent customer service I am looking for a Red 2018 Toyota Camry XSE with the bird's option. Karen told me she can order this option with the price that I am looking for. She I am looking for a Red 2018 Toyota Camry XSE with the bird's option. Karen told me she can order this option with the price that I am looking for. She was very patient with my questions and detail oriented on reaching the price for the car. Once I presented this to my car club and approve. I will get this car soon. More

Recommend Cowboy Toyota All sales and business associates were friendly and courteous. Their assistance helped make my decision between investing more money in repairing my All sales and business associates were friendly and courteous. Their assistance helped make my decision between investing more money in repairing my old 2005 Prius versus moving on to a new 2018 Prius easy. More

I LOVE COWBOY TOYOTA Everything about Cowboy Toyota is great! From the parking lot to the bathrooms. The finance department, the cars selection, the service department Everything about Cowboy Toyota is great! From the parking lot to the bathrooms. The finance department, the cars selection, the service department, the salesman are all great. I highly recommend them over all other dealerships. Ask for Felanna, Pedro and Shelly! More

Great experience Karen was very helpful and easy to work with. She got me the exact vehicle I wanted with the options I wanted. She was not a high pressure sales perso Karen was very helpful and easy to work with. She got me the exact vehicle I wanted with the options I wanted. She was not a high pressure sales person. She is a courteous and professional salesperson. I recommend her to anyone wanting a new Toyota. More

Great teamwork and skilled guidance At Cowboy Toyota Scott Henderson and Roger Lopez worked together to guide me to my first new car in 14 years. At every step they supported each other, At Cowboy Toyota Scott Henderson and Roger Lopez worked together to guide me to my first new car in 14 years. At every step they supported each other, whichever was available by phone or free for a test drive. The result was that I was able to select a model, test several, decide on, and purchase the right vehicle within 24 hours. They listened closely and heard what I said. Not for a moment did I feel any pressure, only enthusiasm and a wish for me to be happy with my choice. I test-drove RAV-4s Thursday afternoon and by Friday at the same time had arrived at a fair price for the one I wanted. The purchase process was efficient and transparent. Scott was especially good at fielding technical and complex questions about options and features, He took me on three test drives and my husband and me on a fourth. His patience was crucial to our really feeling right about our decision. Between Thursday and Friday Roger set up our trade-in so that the process was quick. Brent Saulters, finance manager, made price negotiations through Scott with flexibility at several stages. Finally the vehicle, a low-mileage 2017 RAV-4 that had been a dealership loaner, was a total surprise. After driving Volvos for 36 years I was prepared for a less lively ride with a Toyota (though our family own and adore two Tacomas). T However, the RAV-4 XLE is agile, accelerates well, and feels supremely comfortable and roomy. iI we had not already known Cowboy Toyota from bringing our truck to Cowboy’s Service department, we would have missed a great buying experience. I would not go to any other dealer in Texas, and wherever I go, I will be sure to return to Cowboy for Service and any further buying needs. Thank you Scott, Roger, and Shelley! More

Honestly the best sales consultant in Dallas Me and my wife had an amazing experience with Doug Chambers at Cowboy Toyota in Dallas! We have been to many dealerships in our day and dealt with a Me and my wife had an amazing experience with Doug Chambers at Cowboy Toyota in Dallas! We have been to many dealerships in our day and dealt with a lot of sales consultants, Doug stands apart from the crowd. He is knowledgeable, patient, kind, & makes sure you are not overwhelmed by the process! I would highly recommend Doug Chambers if you are looking for a new/used car in the Dallas! More

Great experience ...Doug Chambers was my representative . Doug Chambers was familiar with all the features on the New Camry XSE. Saves a lot of time when someone shows you. Very friendly and a beautiful facil Doug Chambers was familiar with all the features on the New Camry XSE. Saves a lot of time when someone shows you. Very friendly and a beautiful facility ... Awesome job... More

Excellent service, new dealership - even better price! Wonderful experience buying my new car - June Heard has a "can do" attitude and my experience was anxiety and pressure free. She took the time to set Wonderful experience buying my new car - June Heard has a "can do" attitude and my experience was anxiety and pressure free. She took the time to set up my phone system and answer any questions I had, and made sure to tell me about the free 2 year maintenance on my new vehicle. We had discussed price on the phone and she delivered as promised. The other employees I met were all very accommodating and friendly as well. I highly recommend this dealership. More